U-Pack is a moving company that has been providing reliable long-distance moving services since 1997. Based in Fort Smith, Arkansas, U-Pack offers nationwide coverage with quick, convenient options for all types of moves, including household goods, military, senior, student, job relocation, and small moves. Furthermore, they provide door-to-door moving services and charge only for the equipment space used, with fuel costs always included. This helps customers who are potentially also considering movers in St. Louis, MO stay within budget. U-Pack prides itself on its experienced team of consultants and a wealth of moving resources, tools, and helpful articles to assist customers throughout the moving process.
U-Pack
About U-Pack
Additional Cities Served: St. Charles, Florissant, Chesterfield, Wildwood, University City, BallwinShow More >
Moving Services
- Long Distance Moving
- Military Moves
- Cross Country Moving
- Senior Moving
- Student Moves
- Job Relocation
- Small Moves
- Compare Moving Services
- UPack vs Full Service Comparison
- UPack vs Portable Storage Comparison
Awards
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Summarized Review of U-Pack
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.5/10
Nationwide Average: 8.44/10
U-Pack is overwhelmingly regarded for its excellence in service, providing a highly satisfactory moving experience for the vast majority of its customers.
Recent Reviews Mention...
“U-Pack does an excellent job”
“great experience with u-pack”
“Upack was the best decision for interstate move”
2. Punctuality
7.35/10
Nationwide Average: 8.07/10
U-Pack generally demonstrates reliable and timely service, though there are a few reports of delays and missed schedules.
Recent Reviews Mention...
“punctual and friendly drivers showed up on time”
“They delivered a trailer on time.”
“took 2 weeks to deliver to my house”
3. Affordability
8.51/10
Nationwide Average: 7.69/10
U-Pack is highly regarded for being more economical than competitors, offering significant savings and excellent value for the service, despite a few instances of dissatisfaction regarding additional fees and comparison to the cost of a truck and gas.
Recent Reviews Mention...
“more affordable than using a full service or PODS”
“Cost was better than PODS or Pack-Rat.”
“BEST value for space, time, and cost”
4. Communication
8/10
Nationwide Average: 7.53/10
U-Pack generally receives high praise for their customer service, responsiveness, and flexibility, indicating that most customers found their experience with the company's communication to be positive and helpful.
Recent Reviews Mention...
“amazing and helpful customer service”
“dispatchers were flexible and communicative”
“The scheduling process was detailed and helpful”
5. Stick to Prices
7.31/10
Nationwide Average: 5.99/10
U-Pack generally maintains its quoted prices with numerous customers praising their clear pricing and absence of hidden fees, though a few experienced issues with price changes and unexpected charges.
Recent Reviews Mention...
“will price adjust your locked in price if it drops”
“paid exactly the estimated, no hidden fees”
“charge extra fees without permission”
Customer Insights
Interstate Move Duration: 4 days from 6 reviews
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact U-Pack
8630 Hall St, St. Louis, MO, 63147
(844) 611-4582
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