Founded in 1997, U-Pack is a moving company based in Fort Smith, Arkansas, which offers quick and convenient long-distance moving solutions. Providing services across the country, their offerings include door-to-door delivery, storage, and guaranteed transit. But if you are considering moving to or from Kansas City, U-Pack offers you the flexibility of comparing their services with other movers in Kansas City, MO. They are renowned for a uniquely flexible pricing system, where customers are only charged for the space used in their moving equipment, and rates even include fuel costs, aiding customers to maintain their budgets. Whether it's military moves, senior moving, student moves, job relocations, or small moves, U-Pack boasts extensive experience in handling a variety of moving scenarios.
U-Pack
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About U-Pack
Additional Cities Served: Overland Park, Kansas City, Independence, Lee's Summit, Shawnee, Blue SpringsShow More >
Moving Services
- Long Distance Moving
- Cross Country Moving
- Senior Moving
- Student Moves
- Job Relocation
- Small Moves
- Military Moves
Awards
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Summarized Review of U-Pack
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
U-Pack is highly regarded for their exceptional service and professionalism, with customers expressing overwhelming satisfaction despite a few isolated instances of disappointment.
Recent Reviews Mention...
“This was the best way to move”
“quality and value unmatched but equipment sometimes questionable”
“This distribution facility is amazing!”
2. Punctuality
Nationwide Average: 8.07/10
U-Pack generally excels in delivering and picking up containers on schedule, albeit with a few instances of scheduling errors and delays.
Recent Reviews Mention...
“they changed the dates three days prior to moving date”
“pickup and delivery happened in scheduled time”
“arrived on time”
3. Affordability
Nationwide Average: 7.69/10
U-Pack is consistently praised for its competitive pricing, being regarded as significantly cheaper than competitors, offering good value for the price, and lacking hidden fees, making it a highly affordable option for many customers.
Recent Reviews Mention...
“good value”
“pricing is very competitive”
“reasonable pricing”
4. Communication
Nationwide Average: 7.53/10
U-Pack demonstrates consistently high-quality and responsive interactions with customers, providing clear instructions, constant updates, and pleasant professional service, despite a few isolated incidents of miscommunication and scheduling issues.
Recent Reviews Mention...
“instructions clear”
“they answer the phone and answer your questions”
“kept me up to date over the two hour process with calls”
5. Stick to Prices
Nationwide Average: 5.99/10
U-Pack demonstrates a high level of reliability and integrity, evidenced by their commitment to not charging hidden fees, only requiring payment for the used space, and frequently honoring or improving upon their initial quotes.
Recent Reviews Mention...
“don’t charge until delivery, no bait and switch”
“paid for the actual space used, not estimated”
“the quote and process coordinated well”
Customer Insights
Interstate Move Duration: 8 days from 8 reviews
Great Crew Members
| Nate | Nate followed through on the back end efficiently. |
| Vinny, JB | helpful with the ramp and bulkheads |
| Wes | Wes was wonderful and accommodating |
| Nate | was awesome and very helpful |
| Cecil | answered the phone quickly or called back quickly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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