Having been in business for nearly 25 years, PODS Moving & Storage has revolutionized the moving and storage industry with their portable storage containers. Based in the United States, they also offer international services in Canada, Australia, and the United Kingdom and have over 245 storage centers operating in 46 states and 6 provinces. Their comprehensive offering includes personalized solutions for all types of moving and storage needs, such as built-in storage, adjustable scheduling, and a range of container sizes. Customers also have access to packing supplies, and a network of trusted local labor providers. Furthermore, PODS offers car shipping services, making them an excellent choice for long-distance moves. For those planning a relocation and looking for movers in Kansas City, MO, PODS is dedicated to providing a smooth and efficient moving and storage experience, focusing on flexibility and customer service.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Overland Park, Olathe, Independence, Lee's Summit, Leawood, RaytownShow More >
Moving Services
- Residential Moving
- Business Moving
- Storage Services
- Moving & Storage Services
- Local Moving
- LongDistance Moving
- AtHome Storage
- Commercial Moving
- Packing & Loading Assistance
- Car Shipping Services
Authorized
for Interstate Moves
Last Checked: 05/24/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
exhibits a polarized reputation, with customers reporting experiences ranging from excellent and highly recommendable services to extremely poor and dissatisfying encounters.
Recent Reviews Mention...
“great experience with the moving service”
“service was very unprofessional”
“overcharged despite a discounted promotion”
2. Punctuality
Nationwide Average: 8.07/10
experiences a significant divide in customer experiences, with numerous instances of delayed deliveries and pickups alongside equally many instances of timely service.
Recent Reviews Mention...
“they showed up outside the delivery window”
“It was redelivered timely”
“Terrible scheduling availability”
3. Affordability
Nationwide Average: 7.69/10
has mixed reviews, with some customers finding their services reasonably priced and cost-effective, while a significant number of others criticize them for being overpriced and charging unexpected fees.
Recent Reviews Mention...
“overcharged despite a discounted promotion”
“U-Haul was more cost-effective than a pod”
“more expensive than initial quote”
4. Communication
Nationwide Average: 7.53/10
experiences generally negative feedback with notable issues in customer service responsiveness and clarity, despite a few positive comments about ease of setup and responsive customer support.
Recent Reviews Mention...
“impossible to get ahold of, went in circles on the phone”
“Hard to speak directly to someone to resolve issues”
“never called my secondary number I provided”
5. Stick to Prices
Nationwide Average: 5.99/10
frequently disappoints customers by charging more than initially agreed, adding unauthorized charges, and not honoring quoted prices or promotional codes.
Recent Reviews Mention...
“No refund given despite the agreement”
“charged full month instead of 5 days”
“paid more than the initial quote”
Customer Insights
Cost: $ 678.00 from 11 reviews
Interstate Move Duration: 6 days from 6 reviews
Great Crew Members
| Chris Allen | went out of his way to help with the pod setup |
| Chris | quick and efficient |
| Chris | Chris Allen skillfully maneuvered the POD |
| Driver | placed our pod in the perfect spot |
| Drivers | the drivers were great |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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