United Van Lines is America’s #1 moving company, providing customers with unmatched protection and top-rated services. It has been around for over 90 years and has moved millions of people across the country during that time. United Van Lines has seen it all. It can handle any type of move, whether local, long-distance, interstate or international. This experienced moving team works with families, military members, government departments, corporate offices, and different kinds of businesses. They work hard to create a custom moving experience that meets each client’s budget and timeline while exceeding their expectations. All moves come with options for packing, unpacking, debris pickup, storage, and car shipping, so you can sit back, relax, and let these professionals take care of everything. United Van Lines has a network of over 500 reliable moving companies across the United States. It has a location in St. Louis, MO, servicing all surrounding areas.
United Van Lines
About United Van Lines
Additional Cities Served: St. Charles, St. Peters, Florissant, St. Louis Park, Chesterfield, WildwoodShow More >
Moving Services
- Long Distance Moves
- International Moves
- Corporate Moves
- Local Moves
- Packing
- Unpacking
- Storage
- Small Moves
- Moving Resources
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 12/05/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of United Van Lines
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
United Van Lines has polarized feedback, with a considerable amount of customers reporting negative experiences including damaged goods and dissatisfaction, while a significant portion praises their service for being outstanding, professional, and resulting in smooth and flawless moves.
Recent Reviews Mention...
“damaged goods and did not meet expectations”
“great work by movers”
“absolute worst moving company”
2. Punctuality
Nationwide Average: 8.07/10
United Van Lines has a mix of extremely punctual services praised by numerous customers, contrasting sharply with significant delays and communication issues reported by others.
Recent Reviews Mention...
“failed to deliver on time as per contract”
“the delivery was considerably delayed”
“have yet to receive my items”
3. Affordability
Nationwide Average: 7.69/10
United Van Lines has received mixed feedback, with numerous customers finding their services to be excessively expensive and not reflective of the value received, although some reviews highlight fair pricing and lower quotes compared to competitors.
Recent Reviews Mention...
“charged a lot of money”
“extremely expensive considering the losses”
“felt taken advantage of regarding cost”
4. Communication
Nationwide Average: 7.53/10
United Van Lines has received polarized feedback indicating a mix of extremely negative experiences alongside instances of excellent, detailed, and responsive communication, suggesting inconsistency in their customer service delivery.
Recent Reviews Mention...
“poor communication, fought insurance claim”
“lack of communication”
“coordinator was difficult to reach and unhelpful”
5. Stick to Prices
Nationwide Average: 5.99/10
United Van Lines has mixed reviews, with numerous customers expressing dissatisfaction over unmet commitments and unexpected charges, despite a proportion of positive feedback praising their adherence to initial estimates and no surprise costs.
Recent Reviews Mention...
“refused to compensate for lost items”
“did not adhere to initial quote”
“making commitments that were not honored”
Customer Insights
Cost: $ 13491.00 from 7 reviews
Interstate Move Duration: 11 days from 41 reviews
Great Crew Members
| Darnell, Wentzell | were amazing during the move |
| Ben | could trust this guy, Ben |
| Steve, Ryan Wiltfong, Vitaly | provided exceptional service |
| Cook Moving Team, United Van Lines | terrific to deal with, prompt, and courteous |
| Ed | Ed was courteous and careful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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