10 Best Movers Near Branson, MO

“saved my butt and did amazing work”

“company was great and efficient”

“very pleased and grateful for their services”

“great service”

“they were the most polite, kind, and caring”

“Excellent service and care”

“highly recommend this company”

“great work by movers”

“On time friendly and careful”

“Good price and a privilege to work with”

“they arrived on time”

“Showed up on time”

“On time friendly and careful”

“they were on time”

“kept me advised of their arrival time”

“prompt arrival”

“Arrived on time”

“They were punctual”

“they arrived in 20 minutes”

“able to come out and move in just a few hours”

“prices are very fair”

“pricing was great”

“they are very fairly priced”

“SO AFFORDABLE”

“Good price”

“super nice and affordable”

“reasonably priced”

“very reasonable, value oriented, no hidden fees”

“amazing experience for a great price”

“Great price”

“responsive”

“never returned my call of inquiry”

“Coordinated well throughout the move”

“really listened to my situation”

“Fast response time”

“kept me advised of their arrival time”

“very good communication once appointment was setup”

“customer service was the best ever seen”

“Excellent communication”

“no extras attached on arrival”

“No hidden fees, no upcharges, no surprise bills”

“moved very quickly and professionally”

“Unloaded in a timely manner”

“the move went quickly”

“made short work of it all”

“had it moved in less than an hour”

“move in just a few hours”

“move my items in an efficient manner”

“picked up and delivered within 25 minutes”

“kind and pleasant the entire day”

“attitudes were amazing”

“they were the most polite, kind”

“Were supportive and kind”

“On time friendly and careful”

“such friendly folks”

“they are friendly”

“they are a great bunch of people”

“they were caring and easy to work with”

“super nice”

“already recommended them to family”

“truly appreciated”

“highly recommend and would hire again”

“would hire again”

“would not hire again due to lack of communication”

“I would highly recommend them”

“Would hire again”

“highly recommend this company and would hire again”

“On time friendly and careful”

“would hire again”

“professional”

“they moved very professionally”

“very professional service”

“they set everything back up for us professionally”

“their professionalism made it a good experience”

“crew were very efficient”

“went above and beyond, professional”

“Efficient, friendly and professional”

“Crew was professional”

“Knowledgeable workers”

“extremely understanding during difficult time”

“use the appropriate equipment for the job”

“truly care about the customer”

“were so careful with our things”

“they cared about our things not to damage anything”

“On time friendly and careful”

“They moved our furniture with care and integrity”

“executed the moving without any breakages”

“wore gloves to move freshly upholstered items”

“very careful with every item moved”

“so careful with a large, awkward, and heavy China closet”

“great people to work with”

“not satisfied with the overall moving service”

“An absolutely wonderful job”

“did great work and were professional”

“one of the best moving companies”

“received excellent service both times”

“they were awesome”

“overcharged and not well-prepared”

“definitely recommended”

“great work by the movers despite initial issues”

“were on time”

“showed up on time”

“were very late”

“they fit us in for a move the very next morning”

“Jeremy and Brady were prompt”

“the team showed up on time”

“they were on time”

“called 30 minutes before arrival and were even 10 minutes early”

“they were early and called ahead”

“They were very professional, on time”

“extremely expensive due to travel time charges”

“overcharged, which suggests high cost”

“pricing was higher than other companies”

“product was worth the cost”

“charge was very reasonable”

“charged me $800 over bid”

“Much less expensive than competitors”

“quote was cheaper than other places”

“came in under budget”

“very fair on their price”

“struggled to contact a company for repair work”

“lack of communication about unload verification”

“excellent in regards to communication”

“pre-move communication was great”

“Clayton was so easy to work with”

“very organized between back office and moving team”

“lack of communication after booking”

“always available to answer questions”

“willing to work with us on shipping delay”

“haven't responded to any messages”

“paid full price as quoted”

“charged for their drive time which was unexpected”

“final bill came in less than the estimate”

“move took twice as long as estimated”

“Made things right without any prompts”

“did not stick to quoted price”

“no response on upcharges from original quote”

“costed less than our estimate”

“kept to the time that was quoted”

“they overcharge at the last minute”

“wasted no time getting after it”

“move was completed quickly”

“actually dollied some pieces because it would be faster”

“inefficient process, wasted time wheeling the bed around”

“despite waiting for hand trucks, they worked very efficiently”

“fastest I've ever gotten moved”

“took over 8 hours instead of 4”

“accomplished their work fast”

“moved into a new apartment in just a couple of hours”

“moved efficiently”

“Brady and Michael were friendly”

“Friendly staff, and all around good people”

“they are very polite”

“laughing and didn’t complain about any of it”

“accommodating and kind to our child”

“didn't complain or stop even on the hottest day”

“Devin & Steven Norton were very nice”

“they were incredibly accommodating, respectful and kind”

“super nice the entire time”

“super friendly”

“so glad I called them”

“would not recommend”

“would recommend for all future moves”

“would definitely hire Mark and Eric again”

“recommend this company and would hire again”

“clear dissatisfaction with service”

“would definitely hire again”

“would gladly have them for future moves”

“great experience all around for us”

“will be using them anytime I need moving”

“Brady and Michael were professional”

“Mark and Eric were professional”

“young men were prepared and professional”

“showed diligent attention to detail and professionalism”

“courteous team and enjoyed their work”

“not professional, contractor had to assist”

“worked hard and steadily”

“professional in managing work in the heat”

“Very professional during the move”

“Completely professional”

“offered to fix but did not follow through”

“the central office acknowledged their mistake and adjusted payment”

“Made it right without any prompts”

“acknowledged failure but inadequate compensation”

“worked with us despite delay”

“did not attempt to resolve the issue”

“missing boxes and unprofessional behavior”

“no response after many calls, texts, and emails”

“Jathan went above and beyond my needs”

“they paid for the repairs to damaged furniture”

“furniture not protected properly, damage occurred”

“took great care with an antique piece”

“lack of equipment and difficulties with moving items”

“took care of stuff while loading and unloading”

“they were careful with items and any damage was minimal”

“were efficient and diligent with things”

“Very careful with my stuff”

“we have damaged items”

“they were careful packing, loading, and unloading”

“careful and attentive with everything they moved”

“took care of all my needs with efficiency”

“feel strongly positive about the company's service”

“Simply the best that there is”

“they helped me efficiently”

“worked consistently and took good care of our furniture”

“happy with the service but issue with extra charge”

“Hunter and Sean made my move amazing”

“Great company with great employees”

“Donna at the office was awesome and we will be using these folks again”

“extremely pleased with the entire move”

“arrived on time”

“on time”

“showed up on time”

“completed the move all within 3 hours”

“Called on a Thursday and they were able to schedule us for Monday”

“on time and efficient”

“they were two hours late and did not inform me”

“They showed up on time”

“arrived on time”

“Communicated to schedule arrival and load times”

“price was very fair”

“competitively priced”

“cost effective”

“prices are excellent”

“reasonable, fair pricing”

“Their quote was double everyone else's”

“all done for a reasonable charge”

“make moving EASY and AFFORDABLE”

“extremely helpful and understanding”

“Donna was very helpful”

“wonderful communication with us”

“Donna at the office was awesome and communicated well”

“didn't even answer back”

“great communication by Donna in the office”

“communicated everything quickly and effectively”

“did not inform me they would be late”

“very nice and answered all my questions”

“office staff is wonderful and full of life”

“estimate was accurate”

“charged me $45 higher than the high end of my estimate”

“quote was basically right on the money”

“right on target with their pricing”

“Quoted double everyone else's price”

“didn't stick to agreed move-in date”

“they were fast”

“only took 3 hours to move everything”

“managed to complete the move in one day”

“efficient”

“worked quickly”

“worked quickly and efficiently”

“they were quick”

“They are efficient”

“Finished ahead of schedule”

“Move done efficiently even on a cold nasty day”

“kindness and charisma throughout”

“patient and respectful throughout”

“They were efficient, friendly, and professional”

“the guys were super”

“very pleasant young men”

“very pleasant and courteous”

“polite and helpful employees and owners”

“pleasant to work with”

“courteous”

“Good people to work with”

“highly recommend and would hire again”

“would definitely hire again”

“would definitely use My Movers”

“would not hire again due to negative experience”

“We use them all of the time”

“would recommend to anyone”

“recommend this company and would hire again”

“would recommend this company”

“would HIGHLY recommend them without a doubt”

“Highly recommend this company”

“handled my move with professionalism”

“worked well together and were amazing”

“They were professional in their job”

“organized and professional”

“professionally took apart and reassembled furniture”

“professionalism was excellent”

“the older mover did not initially wear a mask and complained”

“practice social distancing and mask wearing”

“Movers were professional”

“they were professional”

“did not make amends for selling my items”

“Did not attempt to resolve communication issue”

“employee offered to help and came back within 3 days”

“Handled special deliveries, repairs, claims”

“didn't correct the issue with move-in date”

“provided a refund for items not moved showing integrity”

“took good care of our furniture and items”

“unloaded very nicely carefully”

“were patient and respectful with my items”

“Used plenty of padding and blankets to protect furniture”

“handled my antiques and furniture with care”

“very careful with our furniture and we had zero issues”

“took excellent care of our personal items”

“no damage to items moved”

“take care of your possessions”

“put down floor runners, used ramps, wrapped furniture”

“Christian and his team provided excellent service”

“great customer service and the team is the best in the business”

“they were quick, efficient & extremely polite”

“Christian and Nick did great”

“Everything was perfect and professional”

“best moving company crew I've ever had”

“did an incredible job and went above my expectations”

“service was a complete disaster”

“scamming the elderly and not providing the service”

“Nick and Charles were VERY professional”

“They were on time”

“showed up an hour and half late”

“they arrived on time”

“they arrived on time”

“they were slow and took nearly 3 hours”

“movers arrived on time”

“steady making excuses without moving anything”

“The movers arrived on time”

“were prompt”

“showed up on time”

“scamming the elderly with inappropriate service”

“would have been cheaper with family and friends”

“way overpriced”

“charged more than I was quoted”

“mountain of hidden fees”

“shocked at how cheap it was”

“rates were less than competitors”

“Pricing was super reasonable”

“less than Two Men & a Truck”

“happy with the hourly rate, implying affordability”

“Excellent customer service mentioned”

“outstanding customer service”

“Everyone in the office is so nice”

“communicated thoroughly throughout”

“woman on the phone was very professional and nice”

“office took 5 days to respond”

“customer service in the office was excellent”

“took the time to listen and respond”

“had to tell them repeatedly not to wrap items”

“Poor customer service.”

“Price the office quoted me was exactly what I paid”

“crew refused to move items not on the list”

“was charged an extra drive fee”

“charged more than I was quoted”

“Cost perfectly in line with the estimate”

“honest company, implied no price changes”

“mountains of hidden fees”

“final price was less than quote”

“they quoted me were the exact same”

“cost was less than the original quote”

“they were quick”

“took furniture and boxes up and down stairs quickly”

“They were fast but not rushed”

“worked very quickly”

“were efficient with the move”

“took two days and inefficient loading”

“moved everything in the time I booked”

“they were fast”

“very efficient”

“they are quick”

“kindness from the team”

“extremely polite”

“Personable, friendly guys”

“They were friendly”

“they were friendly”

“cheerful and easy to work with”

“so polite, professional”

“nicest and most respectful young men”

“crew was rude and unprofessional”

“they were so nice to deal with”

“Highly recommend and would hire again”

“will be calling should we ever move again”

“would definitely use this company again”

“would not hire again”

“Highly recommend and will use again soon”

“would highly recommend”

“would use Goodfellas again”

“would not hire again”

“would definitely not hire again”

“HIGHLY recommend Goodfellas for your next move”

“amazing work by Mason, Wesley & Daniel”

“extremely professional proficient”

“Professional, clean, and respectful”

“crew was knowledgeable”

“crew complained and underperformed”

“unprofessional behavior, leaving items behind”

“competent and professional behavior”

“VERY professional and informative”

“so polite, professional”

“very professional and knowledgeable”

“no accountability taken for experience”

“No response to issue.”

“issues with damaged items not being covered”

“did not attempt to fix issues”

“they refused to compensate for damages”

“able to resolve the issue with damages”

“unwilling to rectify issues or make mistakes right”

“still not been helped with any damaged items”

“unwilling to assess the street and rectify the situation”

“resolved the issue with damages effectively”

“handled all of our belongings with such care”

“Moved items without any damage”

“were efficient but extremely careful”

“very careful with my belongings”

“handled our items and furniture with care”

“they took great care of all our furniture”

“took extra special care of all our things”

“they are quick and careful”

“none of my items were damaged”

“treated our stuff with care”

“easiest moving experience ever had”

“Refused to deliver when agreed”

“best moving experiences ever had”

“Great company to work with!”

“Everybody was super polite and professional”

“great company to work with and kept all promises”

“courteous and professional service”

“Best moving experience with U-Pack”

“absolutely perfect move”

“best moving experience”

“two hours after the promised time”

“trailer was delivered and picked up within the time frame”

“did what they said they would do”

“did not charge for the unused part of the trailer”

“very pleasant experience with everyone involved”

“employees from office and dispatchers were great”

“Contacted us for container delivery”

“answered all my questions and had good communication”

“polite and professional from initial to final phone contact”

“great customer service”

“every person was helpful and knowledgeable”

“Made everything easy for me”

“dealt with was courteous”

“made everything easy for me”

“kept all their promises regarding charges”

“did what they said they would do”

“no hidden costs, everything as stated”

“couldn't have asked for a more pleasant experience”

“truck drivers were the most accommodating and service-oriented”

“Were consistently courteous”

“super polite crew”

“provided great customer service”

“they are courteous”

“driver was professional and courteous”

“everyone I dealt with was courteous”

“gracious, kind, and professional”

“would certainly use them again”

“would not hire again due to unfulfilled delivery”

“would relocate with this company again”

“Worked well with us”

“would recommend Upack to anyone moving”

“Great company, would hire again”

“pleased but took longer than expected”

“would hire them again due to their professionalism”

“highly recommend U-Pack”

“Would definitely use U-Pack again”

“everyone was customer centered and pleasant”

“company cares about its clients like family”

“Consistently professional”

“professional all the way”

“driver was professional and courteous”

“service was professional”

“impressed by their integrity and professionalism”

“cares about the best outcome for clients”

“three out of five pieces came back broken”

“awesome work by the team”

“very pleased with the moving service”

“did a rock solid job”

“putting one star because of issues experienced”

“So thankful for a great job done”

“great move experience”

“would use them again anytime”

“quality of move reflected cheap price”

“The company provided excellent service.”

“worst moving company I have ever worked for”

“They arrived on time.”

“Showed up right when they said”

“On time”

“They showed up when they said they would.”

“never showed up or called to explain delay”

“arrived on time, even a bit early”

“crew was prompt”

“managed to carry out the move on a tight schedule”

“they did not show up until hours later”

“it was the lowest bid”

“Great value”

“great price.”

“Price was great”

“Price was 25% less than anyone else”

“VERY reasonable priced”

“very affordable”

“Great communication”

“owner is extremely unprofessional”

“many communications with Rodney with no resolution”

“never returned my calls or had a full mailbox”

“No return call after leaving message.”

“no word from Rodney and his company”

“did not return calls or answer phone”

“Great customer service”

“great communication”

“would not make right with missing medication”

“for the quoted price”

“didn't make things right after a month”

“very honest and dependable”

“Quick and efficient move”

“So fast”

“All of their guys worked hard the whole time.”

“worked tirelessly, non-stop”

“they were quick with the move”

“they work fast”

“fast move”

“crew worked at a fast pace”

“project was accomplished in about 15-20 minutes”

“they were polite and friendly”

“they are very hard and fast workers”

“hires a bunch of tweakers”

“they are friendly”

“Friendly”

“Good guys!”

“crew is hard working and efficient”

“owners are very friendly and courteous”

“they were friendly”

“showed thievery instead of friendliness”

“would hire this team again”

“very pleased with the service”

“would suggest caution if using this firm again”

“Would recommend and hire again.”

“recommend them to anyone that is moving”

“disrespectful treatment and broken items”

“great move”

“definitely regret hiring them”

“very positive experience”

“don't let this company destroy your stuff”

“team was very professional”

“The crew was professional.”

“very professional”

“employees were clearly on drugs”

“Rodney, Matt, & Tim were hard and fast workers”

“crew was high and unprofessional during the move”

“owner just wants your money”

“So professional”

“service was professional”

“Professional”

“reported damage but haven't heard back”

“owner is refusing to answer his phone”

“owner does not care about the move”

“Rodney doesn't stand behind his word on covering damages”

“Refused to replace the broken TV”

“no response regarding the damage”

“did not attempt to right the no-show wrong”

“showed and apologized for minor damage”

“didn't rectify the issue of stolen medication”

“gave them time but they wouldn't make it right”

“very careful with our items”

“They were careful with the furniture moving from upper to lower level.”

“they broke two of my flat screen TVs”

“crew does not care about moving items”

“furniture had rub marks and some dents”

“they will toss it in a truck”

“damaged our refrigerator and brand new freezer”

“expensive chairs not wrapped and scratched”

“They broke our TV”

“Nothing was damaged.”

“the move went great”

“everything arrived damaged and in poor condition”

“easy, smooth moving experience”

“amazing moving service”

“company damaged my items and didn't fix the door”

“I hired quitters who tapped and walked the job”

“did a great job unloading our moving trailer”

“great work by movers”

“terrible work by movers”

“did such an amazing job”

“THEY WERE ON TIME”

“reasonable service”

“they stayed in touch with me”

“they never called me back”

“Communication was spot on”

“company did not respond to insurance claim”

“lady was very helpful”

“understood our entire situation”

“did not communicate about the trailer size”

“The online estimate is really unique”

“did not stick to the agreed-upon inventory”

“they quit early with a lot of work left”

“fast and efficient move”

“worked non stop”

“Gets things done in a timely manner.”

“move was quick”

“The guys were friendly”

“the People and the Crew were very pleasant”

“friendly service”

“I would not describe them as friendly after quitting”

“GARRETT AND BILLY WERE ABSOLUTELY FANTASTIC”

“were so polite”

“Friendly staff.”

“nice, polite, considerate workers”

“Professional and friendly!”

“service was courteous”

“would hire again because move went great”

“missing several boxes and big items”

“would not hire again as they never responded”

“would definitely hire again”

“would not hire this company again”

“would definitely not hire them again”

“would hire again because of previous satisfaction”

“would use them again”

“will not recommend this company to anyone”

“I WILL RECOMMEND THEM TO ANYONE AND EVERYONE, EVERYTIME”

“did not pack items properly or use padded cloths”

“crew used old dirty trailer, not professional”

“conduct was unprofessional by quitting early”

“was very sloppy in loading and unloading”

“very professional movers”

“Garrett and Billy were very professional”

“did not act professionally by not bringing the right truck”

“set up the beds, hooked washer and dryer up”

“Professional and friendly!”

“Very professional”

“did not show willingness to communicate”

“didn't rectify damage or incorrect reassembly of door”

“boss condoned quitters' behavior”

“refuse to pay for damages”

“they are working with me on this”

“they were careful with my mom's things”

“nothing was wrapped, and items were crammed in”

“damaged hydraulic lift cabinet, chair, and piano keyboard”

“Had some damage”

“damaged a lot of my furniture”

“so very careful with everything they moved”

“items arrived in pieces and incomplete”

“wrapped and packed possessions with care”

“most things came through unscathed”

“everything went well”

“Our initial delivery was delayed and endpoint delivery was three days late”

“PODS made storing simple and fast”

“Billing completely different from what was quoted.”

“PODS made it all very easy”

“every aspect of the move was very professional”

“customer service is good”

“Very pricey”

“Could not suggest this place more”

“Great delivery, pickup, and drop-off”

“notified of delays the day before, both times”

“everything was done on time”

“on time”

“they didn't deliver when they said they would”

“pod was delivered when needed”

“picked up and delivered on time”

“they rescheduled our initial date”

“Had to wait full delivery window, driver was late.”

“they were prompt with their service”

“Arrive in time”

“$2,500, about twice the cost as a rental truck”

“Over $2000 to move and nearly $300/month in storage fees”

“It was reasonably priced”

“even with a military discount”

“it was twice as much after fees”

“cost was approximately half of a moving company”

“expensive if you want to move cross country”

“good price implies great affordability”

“Fantastic price implies extremely affordable”

“charged hundreds not owed”

“hard to get thru on phone to resolve issues”

“Very clear communication”

“not properly informed of delays, call center had no location info”

“Customer service sucks”

“customer service tries to charge even more”

“Extremely difficult to communicate with customer service.”

“customer care was very helpful”

“customer service is good”

“everyone I dealt with was friendly and helpful”

“No issues with the process”

“Fraudently charged me an extra month”

“Did not stick to quoted prices.”

“got charged extra unexpectedly”

“charged twice after a low quote”

“rep had scheduled service without consent”

“implied charges without consent”

“charged hundreds not owed”

“they will always charge you more than quoted”

“No issues with changing orders or quoted prices”

“crew were extremely slow”

“Drivers were slow and had to leave to 'turn the POD around'.”

“managed it all in one day”

“everyone I dealt with was friendly and helpful”

“courteous”

“the local team was great”

“the gentleman working there offered any help I needed”

“would not hire again due to past due lockout”

“will use again”

“because of the delays and overall experience”

“would only refund half”

“would not hire again due to negative experience”

“would definitely hire this company again”

“Would not hire this company again.”

“It is the only way to move”

“would likely not recommend them”

“my move went without any problems”

“every aspect of the move was very professional”

“the local team was great”

“crew member was a pushy jerk”

“Drivers did not conduct themselves well.”

“No negative experiences mentioned, implies professionalism”

“no proactive action to resolve past due notice”

“was offered to reorient the container after bringing it up”

“would only refund half”

“did not right the wrong of damaged items”

“they worked to facilitate an earlier delivery”

“No wrongs mentioned, but positive experience implies readiness to assist”

“half my stuff is damaged”

“all items were secure, no items lost”

“Take great care of your stuff”

“Nothing implied about items being damaged”

“the crew was very professional and friendly”

“super friendly and delivered appliance in perfect condition”

“gentleman...was on time, neat in appearance, friendly and efficient”

“5 star service”

“My table was left on the front porch.”

“very professional and communicative, couldn't be happier”

“Worst delivery company ever.”

“very happy with delivery”

“greatly appreciated their professionalism and willingness to help”

“surprised at how unprofessional”

“gentleman...was on time”

“they showed up without notice”

“They missed the delivery window by a day.”

“came when they said they would”

“they delivered 3 hours late without proper notice”

“they were on time and gave a 30-minute heads up”

“They called ahead of time and were on time”

“they were there on time every step of the way”

“just decided not to show up”

“The price was reasonable”

“Very reasonable price”

“their pricing was great”

“great communication throughout”

“I was left unresponded to”

“they didn't call before arriving”

“Great communication throughout the process”

“they managed the office to warehouse operation efficiently”

“No answer or return call or response from text.”

“did not respond to calls or texts”

“didn't call to inform of late delivery”

“very communicative”

“gave a 30-minute heads up as promised”

“charged...more than the original guesstimate”

“My delivery was held for 17 days.”

“Move was fast”

“very quickly installed my new range”

“quick and smooth moving process”

“the crew was friendly”

“they were super friendly”

“gentleman...was...friendly”

“passenger was rude and walked away”

“enthusiastic exclamation marks show friendliness”

“were friendly”

“they proceeded to laugh and get smart”

“Levi and Dustin were super nice and respectful”

“very rude drivers”

“They are friendly”

“thanks guys implies would hire again”

“Will not recommend”

“would not hire again due to the experience.”

“will get a refund, implying not hiring them again”

“would use them again in a heartbeat”

“praise for company suggests would hire again”

“Worst delivery company ever.”

“very happy with delivery”

“will not be having anything delivered from Home Depot again”

“would not hire this company again”

“the crew was professional”

“neat in appearance, efficient”

“described as sketchy and unprofessional”

“consider the operation "well ran"”

“very professional team from Bestway”

“Hung up on by the delivery manager.”

“were professional”

“very unprofessional behavior observed”

“they were professional with the service provided”

“zero customer service indicates unprofessionalism”

“Almost a month and a half later still no response”

“failed to deliver service and no resolution on the spot”

“stated wouldn't do anything after a 48-hour window”

“Delivery company denied responsibility after 48 hours.”

“never reached out after destroying my house”

“can't get a response about damage”

“Refused to pay for damages after months.”

“retrieved baking pans after the fact”

“Not addressing the issue with the broken water line”

“Not living up to the code of ethics.”

“appliance was delivered in perfect condition”

“furniture was not handled/covered properly”

“They mishandled my $1000 table.”

“Wire was cut in half from what seems like their handling.”

“careful with the install”

“measured and helped get the item through the door carefully”

“left a good size scratch in our hardwood”

“massive water damage indicates poor handling”

“Damaged cable line, modem got toasted.”

“Very careful with the items”