PODS Moving & Storage, originally known as Portable On Demand Storage, revolutionized the moving and storage industry in 1998 by introducing the concept of portable storage containers. Today, as an industry leader, PODS provides flexibility and control through personalized moving solutions, including built-in storage, adjustable scheduling, and the freedom to load and unload belongings at your own pace. Services also encompass multiple container sizes, connection to trusted local labor providers, car shipping, and more. The company operates internationally, servicing the United States, Canada, Australia, and the United Kingdom with over 245 storage centers. They have completed more than six million moves in nearly 25 years of business. For more details about moving services, check out the movers in Minneapolis, MN.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Brooklyn Park, Plymouth, Maple Grove, Blaine, Eden Prairie, Coon RapidsShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Storage OnSite
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Move In Services
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
experiences highly polarized reviews, with many customers reporting nightmare experiences and horrible customer service, while a similarly substantial number praise the company for making their moves easy, stress-free, and complimenting the great customer service and convenience offered.
Recent Reviews Mention...
“worst customer service and overcharged”
“would give zero stars if possible”
“Pods made the move seamless.”
2. Punctuality
Nationwide Average: 8.07/10
demonstrates a mixed performance with numerous customers expressing dissatisfaction over delayed deliveries and pickups, despite some reports of timely service.
Recent Reviews Mention...
“they all came during the beginning of the shared window timeframes”
“They were timely”
“pod delivery person was right on time”
3. Affordability
Nationwide Average: 7.69/10
experiences mixed reviews with many customers finding it expensive and stressful despite a few expressing satisfaction due to perceived value and discounts.
Recent Reviews Mention...
“overcharged by over $100”
“services were expensive without the military discount”
“expensive process and made it into a nightmare”
4. Communication
Nationwide Average: 7.53/10
experiences wildly inconsistent feedback, showcasing both highly praised responsiveness and extreme frustration with customer service, leading to a significant number of negative experiences related to communication barriers, unresponsiveness, and perceived unprofessionalism.
Recent Reviews Mention...
“not placed exactly where stated, bad follow-up”
“language barrier made communication difficult”
“frustrating bordering on impossible communication”
5. Stick to Prices
Nationwide Average: 5.99/10
frequently fails to honor their initial quotes, leading to dissatisfaction among many customers due to unexpected charges and billing discrepancies.
Recent Reviews Mention...
“quoted price not honored, additional charges”
“company did not deliver as contracted”
“mysterious charges on credit card”
Customer Insights
Cost: $ 252.00 from 5 reviews
Great Crew Members
| customer service, drivers | customer service and drivers were awesome |
| Kim | Kim was amazing and very helpful throughout the process |
| Rob | Rob went over and above in service |
| Rob | Rob was absolutely amazing |
| Leonard Clark | offered to send pics and adjust placement if needed |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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