1-800-PACK-RAT Moving and Storage is a company that aims to make moving and storage simple. Through their all-steel, portable storage and moving containers, they ensure the safety and security of customers' items while providing exceptional customer service. Offering a range of services such as long-distance and local moving solutions, on-site storage solutions, secure warehouse storage, all-steel weatherproof moving containers, and business solutions, they build their reputation as a significant player in the business. The company has a nationwide network of more than 65 secure warehouse storage facilities and offers flexible short- and long-term storage options. Their services are well-recognized for being stress-free, convenient, and affordable, aiding them to stand out as one of the movers in Bloomington, MN.
1-800-PACK-RAT Moving and Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About 1-800-PACK-RAT Moving and Storage
Additional Cities Served: Lakeville, Burnsville, Apple Valley, Shakopee, Richfield, SavageShow More >
Moving Services
- LongDistance Moving Solutions
- Local Moving Solutions
- OnSite Storage Solutions
- Secure Warehouse Storage Solutions
- AllSteel Containers
- Business Solutions
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Summarized Review of 1-800-PACK-RAT Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
1-800-PACK-RAT Moving and Storage experiences mixed reviews, with several customers praising their exceptional service and customer experience, while a significant number express dissatisfaction due to service issues and negative experiences.
Recent Reviews Mention...
“bad experience due to unclean pod and bed bugs”
“best customer service I've ever had”
“exceptional customer service made move effortless”
2. Punctuality
Nationwide Average: 8.07/10
1-800-PACK-RAT Moving and Storage exhibits inconsistent performance with several instances of being on schedule countered by numerous complaints about delays and lack of timely communication.
Recent Reviews Mention...
“team was prompt”
“promised 9am but now say AM slot”
“came exactly when they said”
3. Affordability
Nationwide Average: 7.69/10
1-800-PACK-RAT Moving and Storage receives a mixed response with some considering their services reasonably priced or cheaper than competitors, while others criticize it for being unaffordable due to extra costs, high charges for changes, and not providing value for the money.
Recent Reviews Mention...
“charged a lot for changing delivery dates”
“provided at a reasonable price”
“not affordable due to potential extra costs incurred from delays”
4. Communication
Nationwide Average: 7.53/10
1-800-PACK-RAT Moving and Storage experiences a stark divide in customer experiences, with some praising its helpfulness and responsiveness, while a significant number report frustration over poor communication and long hold times.
Recent Reviews Mention...
“not informed about cleaning practices”
“always polite, helpful, and go out of their way to assist”
“exceptional customer service”
5. Stick to Prices
Nationwide Average: 5.99/10
1-800-PACK-RAT Moving and Storage overwhelmingly disappoints customers by frequently not honoring their initial quotes and failing to deliver on promised service times, leading to numerous complaints about pricing and service reliability.
Recent Reviews Mention...
“did not stick to promised delivery times”
“received a $50 discount”
“they don't stand by their quote”
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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