PODS Moving & Storage is a leading moving and storage company with nearly 25 years of experience, offering personalized solutions tailored to customers' unique needs. The company is based in Southeastern Michigan but serves 46 states and 6 provinces through its 245+ Storage Center locations. They provide local and long-distance moving services, on-site and off-site storage services, and packing and loading assistance. Uniquely, PODS distinguishes itself from other Warren, MI moving services with its pay-as-you-go pricing, flexible scheduling, and contactless service. Moreover, the company also offers additional services such as car shipping, moving supplies delivery, and connection to trusted local labor providers.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Sterling Heights, Royal Oak, St. Clair Shores, Roseville, Madison Heights, Auburn HillsShow More >
Moving Services
- Local Moving
- LongDistance Moving
- OnSite Storage
- Storage at PODS Facilities
- Contents Protection
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Flexible Moving Solutions
- Commercial Moving & Storage
Authorized
for Interstate Moves
Last Checked: 12/20/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Have feedback for PODS Moving & Storage?
Error. Please try again later.
Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage overwhelmingly disappoints its customers with numerous reports of terrible service, unmet expectations, and instances of being overcharged, standing in stark contrast to a singular account of satisfaction.
Recent Reviews Mention...
“great experience with the move”
“Had a great experience with the move”
“flawless experience from end to end”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage frequently disappoints customers with significant delays, lack of communication, and unreliable service, despite a few instances of timely arrivals.
Recent Reviews Mention...
“Delivery was significantly delayed and caused problems.”
“POD shows up on day scheduled”
“Dropped off and picked up exactly as requested”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage is criticized for being very expensive, having hidden fees, and charging more than the quoted prices, leading to high expenses for customers.
Recent Reviews Mention...
“looks very convenient but has many hidden costs”
“Definitely worth the money”
“extremely expensive for the service received”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage consistently fails to meet customer expectations, showcasing ineffective customer service, unresponsiveness, and poor follow-up.
Recent Reviews Mention...
“without any clear communication”
“problems with my card being charged excessively”
“customer service was fast and helpful”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage consistently fails to honor initial quotes, with customers frequently facing unexpected charges, including additional months of rental, hidden fees, and charges for services not received, leading to widespread dissatisfaction.
Recent Reviews Mention...
“has many hidden costs”
“charged me unnecessarily and didn't rectify it”
“quoted price changed, extra charges for days”
Customer Insights
Cost: $ 893.00 from 9 reviews
Interstate Move Duration: 10 days from 6 reviews
Great Crew Members
Noah | Noah was professional, kind, and skilled with equipment |
S. Turner | conducted themselves professionally |
Gary | showed great care and was professional |
Frank | showing us how to load and lock, turned it for proper access |
Frank | very kind and quick with delivery |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact PODS Moving & Storage
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing NowPopular Moving Routes