PODS Moving & Storage

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based on 894+ data points
Circle Info

About PODS Moving & Storage

PODS Moving & Storage is a leading moving and storage company with nearly 25 years of experience, offering personalized solutions tailored to customers' unique needs. The company is based in Southeastern Michigan but serves 46 states and 6 provinces through its 245+ Storage Center locations. They provide local and long-distance moving services, on-site and off-site storage services, and packing and loading assistance. Uniquely, PODS distinguishes itself from other Warren, MI moving services with its pay-as-you-go pricing, flexible scheduling, and contactless service. Moreover, the company also offers additional services such as car shipping, moving supplies delivery, and connection to trusted local labor providers.

Moving Services

  • Local Moving
  • LongDistance Moving
  • OnSite Storage
  • Storage at PODS Facilities
  • Contents Protection
  • Packing & Loading Assistance
  • Moving Supplies
  • Car Shipping
  • Flexible Moving Solutions
  • Commercial Moving & Storage
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 09/03/24

USDOT

1448263

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of PODS Moving & Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

6.25/10

Nationwide Average: 8.44/10

Comment Dots

PODS Moving & Storage overwhelmingly disappoints its customers with numerous reports of terrible service, unmet expectations, and instances of being overcharged, standing in stark contrast to a singular account of satisfaction.

Reviews Mention icon

Recent Reviews Mention...

great experience with the move

Had a great experience with the move

PODS moving service was excellent

2. Punctuality

4.58/10

Nationwide Average: 8.07/10

Comment Dots

PODS Moving & Storage frequently disappoints customers with significant delays, lack of communication, and unreliable service, despite a few instances of timely arrivals.

Reviews Mention icon

Recent Reviews Mention...

POD shows up on day scheduled

Dropped off and picked up exactly as requested

Delivery was significantly delayed and caused problems.

3. Affordability

4.33/10

Nationwide Average: 7.69/10

Comment Dots

PODS Moving & Storage is criticized for being very expensive, having hidden fees, and charging more than the quoted prices, leading to high expenses for customers.

Reviews Mention icon

Recent Reviews Mention...

looks very convenient but has many hidden costs

Definitely worth the money

extremely expensive for the service received

4. Communication

4.27/10

Nationwide Average: 7.53/10

Comment Dots

PODS Moving & Storage consistently fails to meet customer expectations, showcasing ineffective customer service, unresponsiveness, and poor follow-up.

Reviews Mention icon

Recent Reviews Mention...

without any clear communication

customer service was fast and helpful

problems with my card being charged excessively

5. Stick to Prices

2.26/10

Nationwide Average: 5.99/10

Comment Dots

PODS Moving & Storage consistently fails to honor initial quotes, with customers frequently facing unexpected charges, including additional months of rental, hidden fees, and charges for services not received, leading to widespread dissatisfaction.

Reviews Mention icon

Recent Reviews Mention...

has many hidden costs

charged me unnecessarily and didn't rectify it

quoted price changed, extra charges for days

Customer Insights icon

Customer Insights

Cost: $ 893.00 from 9 reviews


Interstate Move Duration: 10 days from 6 reviews

Great Crew Members icon

Great Crew Members

NoahNoah was professional, kind, and skilled with equipment
S. Turnerconducted themselves professionally
Garyshowed great care and was professional
Frankshowing us how to load and lock, turned it for proper access
Frankvery kind and quick with delivery
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact PODS Moving & Storage

Location
6700 E 14 Mile Rd, Warren, MI, 48092
Phone
(877) 770-7637
Link
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