Morse Moving & Storage - Royal Oak, MI
Additional Cities Served: Rochester Hills, Southfield, Berkley, Grosse Pointe Woods
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Summarized Review of Morse Moving & Storage - Royal Oak, MI
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Morse Moving & Storage - Royal Oak, MI has faced significant criticisms for poor service, damaged goods, and unprofessional behavior, though it also received some high praise for professionalism and customer satisfaction in several instances.
Recent Reviews Mention...
“worst moving company I have ever seen”
“terrible service”
“horrible experience from beginning to end”
2. Punctuality
Nationwide Average: 8.07/10
Morse Moving & Storage - Royal Oak, MI frequently fails to meet expected timelines, exhibiting numerous instances of late or missed appointments, leading to significant frustration among clients.
Recent Reviews Mention...
“did not show up on time”
“shipments were over a month late”
“had to change the pack out date twice”
3. Affordability
Nationwide Average: 7.69/10
Morse Moving & Storage - Royal Oak, MI has mixed reviews with several customers finding their services less expensive and competitively priced, while a significant number express dissatisfaction due to higher than quoted final costs and unexpected additional charges.
Recent Reviews Mention...
“ripped us off”
“move was shocking and despicable”
“pricing was very good”
4. Communication
Nationwide Average: 7.53/10
Morse Moving & Storage - Royal Oak, MI has overwhelmingly negative feedback highlighting unresponsiveness, poor customer service, and lack of professionalism, despite a few instances of positive experiences with staff members and effective communication prior to moving.
Recent Reviews Mention...
“customer service is non-existent”
“poor customer service after the contract signing”
“almost no communication whatsoever”
5. Stick to Prices
Nationwide Average: 5.99/10
Morse Moving & Storage - Royal Oak, MI overwhelmingly faces criticism for failing to adhere to initial estimates, incorporating hidden or unforeseen charges, and not maintaining transparency with customers.
Recent Reviews Mention...
“terrible record keeping”
“talking about charging more for storage”
“not transparent at all”
Customer Insights
Cost: $ 7147.00 from 3 reviews
Local Move Duration: 8.5 hours from 5 reviews
Interstate Move Duration: 5 days from 11 reviews
Great Crew Members
| Chris | professional and polite as we explained our needs |
| Jeff, Tracey | quick to answer my questions, kept me informed, and calmed me down |
| John Green | John did a nice job estimating my move |
| Chris | Chris Sabolik was very professional pre-move |
| Tom, Mark | they were friendly, efficient, and professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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