PODS Moving & Storage has been providing innovative moving and storage solutions for nearly 25 years. Based in Southeastern Michigan, the company serves customers across the United States, Canada, Australia, and the United Kingdom. Known for its portable storage containers, PODS allows customers to store and access their belongings conveniently in their driveways. The company offers various services, such as moving supplies, car shipping, and connections to local labor providers for packing and loading assistance. To those looking for movers in Westland, MI, PODS provides three container sizes (8-foot, 12-foot, and 16-foot) to accommodate different moving needs and offers flexible, personalized solutions for their customers.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Novi, Dearborn Heights, Lincoln Park, Southgate, Garden City, InksterShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- OnSite Storage
- Store at Our Facilities
- Packing & Loading Assistance
- Moving Supplies Services
- Car Shipping Services
- Additional services like utilities setup
- Commercial Moving and Storage Services
Authorized
for Interstate Moves
Last Checked: 08/09/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage is overwhelmingly viewed negatively with customers expressing frustration, disappointment, and advising others to avoid their services.
Recent Reviews Mention...
“Great experience from start to finish.”
“very professional, efficient, and stress free experience”
“Never will I ever use their service again”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage frequently disappoints with numerous reports of late or failed deliveries, though there are isolated instances of timeliness.
Recent Reviews Mention...
“PODS arrived on time”
“easy scheduling implies they were on time”
“No call backs, terrible responsiveness”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage has consistently disappointed customers with unexpected charges, including significant discrepancies between quotes and final bills, and instances of unfair billing practices.
Recent Reviews Mention...
“affordability seems excessive for my needs”
“Expensive”
“turned out to be very expensive”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage has overwhelmingly negative feedback, with customers frequently experiencing poor customer service, difficulties in resolving billing errors, extensive hold times, and a general lack of responsiveness and helpfulness.
Recent Reviews Mention...
“Exceptional communication.”
“customer service not good”
“super easy to work with”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage has a troubling reputation for not honoring original quotes, leading to multiple complaints of overcharging and unauthorized payments.
Recent Reviews Mention...
“Pod people said they would help, nothing happened”
“watch what he quotes you it'll be wrong the next time”
“cost more than expected full service movers”
Customer Insights
Cost: $ 1571.00 from 6 reviews
Interstate Move Duration: 10 days from 3 reviews
Great Crew Members
Anthony | Anthony did a good job with the pod placement |
Matthew | Mr Matthew and his colleague was AWESOME |
Ed, Mike | Ed worked on his day off and Mike managed well |
Ed | Ed was very experienced and gave helpful tips |
Robert | exceptional service and punctuality |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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