For nearly 25 years, PODS Moving & Storage has provided portable storage and moving solutions in multiple countries, including the United States, Canada, Australia, and the United Kingdom. With over 245 storage center locations<, they provide excellent service to many cities across 46 states and six provinces, such as providing moving services in Lansing, MI. They offer multiple container sizes (8-foot, 12-foot, and 16-foot) to fit various moving and storage needs. PODS isn't just about storage; they also provide additional services such as car shipping, moving supplies, and packing and loading assistance. The company has earned a reputation for flexible, convenient, and personalized solutions, always putting their customers first.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: East Lansing, Ionia, Mason, Albion, Grand Ledge, DeWittShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and storage supplies
- Packing and loading support
- Move In Services
- Safely ship your vehicle
Authorized
for Interstate Moves
Last Checked: 10/18/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage is highly regarded for its simplicity, professionalism, and effectiveness in addressing moving and storage needs, despite a few instances of reported dissatisfaction.
Recent Reviews Mention...
“Everything went flawless”
“Everything went flawless with my move”
“Made my move much easier”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage generally exhibits reliable and timely service, though there have been occasional lapses.
Recent Reviews Mention...
“Quentin called me with an ETA”
“pickup and delivery times were as promised”
“Quentin called before arrival showing punctuality.”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage receives mixed reviews, with some customers praising its good price for quality service, while others criticize it for being too expensive and having additional unexpected fees.
Recent Reviews Mention...
“5 star service for a good price”
“5 star service for a good price”
“way too expensive”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage receives mixed reviews, with numerous customers praising specific employees and online tools for excellent communication, while a significant portion reports frustration over access issues, customer service responsiveness, and instances of unhelpful or dishonest communication.
Recent Reviews Mention...
“Quentin provided instructions on what to do”
“Quentin called me with an ETA”
“couldn't access my POD when needed”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage disappointingly does not deliver on its promises, with customers reporting unexpected charges, random billing, and hidden fees, significantly deviating from the initially quoted prices.
Recent Reviews Mention...
“didn't deliver to promised location”
“they charged my card at random times”
“implied they did not stick to quoted prices”
Great Crew Members
Quentin | Quentin problem solved and communicated effectively |
Quentin | Quentin provided 5 star service and problem solved effectively |
Delivery guy | He made sure he put it in a place that wouldn't cause any problems |
Quentin | very professional and pleasant to work with |
Quentin N | Quentin N was extremely polite and ensured satisfaction |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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