Morse Moving and Storage
Additional Cities Served: East Lansing, Ionia, Mason, Albion, Hillsdale, St. JohnsShow More >
Authorized
for Interstate Moves
Last Checked: 12/05/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Morse Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Morse Moving and Storage has received a number of highly positive reviews praising their excellent service and professionalism, but there is a significant portion of extremely negative feedback highlighting terrible experiences, which raises concerns about consistency in service quality.
Recent Reviews Mention...
“great work by movers”
“best moving company I have ever dealt with”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Morse Moving and Storage has a mixed reputation, with numerous reports of delays and late services counterbalanced by instances of on-time performance and prompt responses.
Recent Reviews Mention...
“they were able to move next day”
“stepped up to help move some tricky things same day”
“furniture still not delivered 3 weeks delayed”
3. Affordability
Nationwide Average: 7.69/10
Morse Moving and Storage appears to have divided customer experiences, with many praising its budget-friendly options and others criticizing it for unexpected high costs and poor value for the money.
Recent Reviews Mention...
“worked with my budget”
“affordable”
“pathetic service implies not affordable”
4. Communication
Nationwide Average: 7.53/10
Morse Moving and Storage has mixed reviews, with some customers praising the speedy, professional, and thorough communication provided by some team members, while a significant portion highlights major issues such as lack of responsiveness, poor customer service after signing the contract, and difficulties in obtaining important updates and addressing concerns.
Recent Reviews Mention...
“received a quote fast”
“Gary explained what they were to do”
“lack of responsiveness”
5. Stick to Prices
Nationwide Average: 5.99/10
Morse Moving and Storage overwhelmingly fails to honor their initial quotes, frequently charging customers unanticipated additional fees, thus negatively impacting customer trust and satisfaction.
Recent Reviews Mention...
“terrible record keeping implies did not stick to quotes”
“threatened to deny all claims if small amount not accepted.”
“tried to charge more money for storage”
Customer Insights
Cost: $ 7147.00 from 3 reviews
Local Move Duration: 10 hours from 4 reviews
Interstate Move Duration: 15 days from 11 reviews
Great Crew Members
Eric, Ryan | Eric and Ryan did an awesome job!!! |
Ben | flexible and stepped up to help same day |
Dan | Deserve a raise for being exceptional workers |
Gary,James | made my move smooth and care-free |
Gary | Gary explained what to do and worked hard |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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