Morse Moving and Storage

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based on 861+ data points
Circle Info
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 12/05/24

USDOT

3194002

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of Morse Moving and Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

5.46/10

Nationwide Average: 8.44/10

Comment Dots

Morse Moving and Storage has received a number of highly positive reviews praising their excellent service and professionalism, but there is a significant portion of extremely negative feedback highlighting terrible experiences, which raises concerns about consistency in service quality.

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Recent Reviews Mention...

great work by movers

best moving company I have ever dealt with

great work by movers

2. Punctuality

4.47/10

Nationwide Average: 8.07/10

Comment Dots

Morse Moving and Storage has a mixed reputation, with numerous reports of delays and late services counterbalanced by instances of on-time performance and prompt responses.

Reviews Mention icon

Recent Reviews Mention...

they were able to move next day

stepped up to help move some tricky things same day

furniture still not delivered 3 weeks delayed

3. Affordability

4.72/10

Nationwide Average: 7.69/10

Comment Dots

Morse Moving and Storage appears to have divided customer experiences, with many praising its budget-friendly options and others criticizing it for unexpected high costs and poor value for the money.

Reviews Mention icon

Recent Reviews Mention...

worked with my budget

affordable

pathetic service implies not affordable

4. Communication

3.99/10

Nationwide Average: 7.53/10

Comment Dots

Morse Moving and Storage has mixed reviews, with some customers praising the speedy, professional, and thorough communication provided by some team members, while a significant portion highlights major issues such as lack of responsiveness, poor customer service after signing the contract, and difficulties in obtaining important updates and addressing concerns.

Reviews Mention icon

Recent Reviews Mention...

received a quote fast

Gary explained what they were to do

lack of responsiveness

5. Stick to Prices

2.65/10

Nationwide Average: 5.99/10

Comment Dots

Morse Moving and Storage overwhelmingly fails to honor their initial quotes, frequently charging customers unanticipated additional fees, thus negatively impacting customer trust and satisfaction.

Reviews Mention icon

Recent Reviews Mention...

terrible record keeping implies did not stick to quotes

threatened to deny all claims if small amount not accepted.

tried to charge more money for storage

Customer Insights icon

Customer Insights

Cost: $ 7147.00 from 3 reviews


Local Move Duration: 10 hours from 4 reviews

Interstate Move Duration: 15 days from 11 reviews

Great Crew Members icon

Great Crew Members

Eric, RyanEric and Ryan did an awesome job!!!
Benflexible and stepped up to help same day
DanDeserve a raise for being exceptional workers
Gary,Jamesmade my move smooth and care-free
GaryGary explained what to do and worked hard
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Morse Moving and Storage

Location
3000 Sanders Rd suite a, Lansing, MI, 48917
Phone
(517) 283-6602
Link
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