PODS Moving & Storage has been in business for nearly 25 years, offering portable storage containers for residential and business moving and storage needs. The company is based in the United States, with services that are also available in Canada, Australia, and the United Kingdom. Proudly serving as a solution for movers in Grand Rapids, MI, PODS provides flexible moving solutions such as built-in storage, adjustable scheduling, multiple container sizes, and connections to trusted local labor providers and car shipping services. The company focuses on delivering personalized solutions tailored to each customer’s unique needs, prioritizing safety, convenience, and customer satisfaction.
PODS Moving & Storage
based on 324+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Wyoming, Kentwood, Muskegon, Holland, Norton Shores, GrandvilleShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Storage OnSite
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and storage supplies
- Packing and loading support
- Move In Services
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 10/18/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
6.52/10
Nationwide Average: 8.44/10
PODS Moving & Storage is perceived extremely negatively due to having the worst experiences and unhelpful, overpriced services according to customer feedback.
Recent Reviews Mention...
“Simple and easy process”
“Horrible experience”
“great work by movers”
2. Punctuality
6.25/10
Nationwide Average: 8.07/10
PODS Moving & Storage has mixed reviews, with some customers experiencing on-time delivery and pickup, while others face challenges with scheduling pickups far in advance.
Recent Reviews Mention...
“containers delivered late on both ends”
“picked the PODS up late”
“everything was on time”
3. Affordability
4.28/10
Nationwide Average: 7.69/10
PODS Moving & Storage is criticized for excessive fees, being significantly more expensive than alternatives, and imposing high costs for services like moving under 200 miles and unit pickup.
Recent Reviews Mention...
“charged extra fees unexpectedly”
“so affordable”
“Extremely expensive compared to initial quote”
4. Communication
4.25/10
Nationwide Average: 7.53/10
PODS Moving & Storage has severely disappointed customers, facing criticism for their untrained customer service, lack of clear disclosure, and difficulties in contacting them or resolving account issues.
Recent Reviews Mention...
“service representatives contradicted each other”
“communication with customer service was dismal”
“communication lacked clarity and responsiveness”
5. Stick to Prices
2.64/10
Nationwide Average: 5.99/10
PODS Moving & Storage has a poor reputation for not delivering as promised and imposing unexpected charges without prior consent.
Recent Reviews Mention...
“charged us an additional $450 unexpectedly”
“Was not billed as quoted, causing financial stress”
“was not informed of schedule changes”
Customer Insights
Cost: $ 4139.00 from 4 reviews
Interstate Move Duration: 21 days from 3 reviews
Great Crew Members
| Scott | was kind, friendly, and efficient. |
| Maria | Maria was helpful and scheduled the pickup |
| Valerie M | super helpful agent made a great impression |
| Kellen, Joel | Kellen made drop off and pick up seamless, Joel solved issues efficiently |
| Joel | Joel went above and beyond to help |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact PODS Moving & Storage
2950 Prairie St SW Ste 200, Grandville, MI, 49418
(877) 770-7637
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