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 | 11850 E Jefferson, Detroit, MI, 48214 |
 | License Info
|
 | Residential moving, Commercial moving, Corporate moving See More |
| Bay City, MI, 48708 |
| Cheap moving services, Local moving services, Long-distance moving services See More |
| 2040 Traversefield Dr, Traverse City, MI, 49686 |
| License Info
|
| 1348 S West Silver Lake Rd, Traverse City, MI, 49685 |
| License Info
|
| Local moving, Junk removal, Storage See More |
based on 727+ data points
| 41775 Ecorse Rd # 190, Belleville, MI, 48111 |
| License Info
|
| Local Moving, Long Distance Moving, Corporate Relocation See More |
About Mind Over Matter Moving & Storage, LLC
Mind Over Matter Moving & Storage, LLC is a Southfield, Michigan-based moving company that offers a range of services to both residential and commercial clients. Their services include local moving for apartments, homes, condos, and storage units, with the option for furniture rearrangement and assembly. For businesses, they specialize in relocating, assembling, packing, and unpacking offices, retail establishments, schools, universities, and medical facilities. As one of many movers in Detroit, MI, they additionally provide labor services for packing, loading, unloading, and storage needs. Mind Over Matter Moving & Storage prioritizes customer satisfaction and aims to provide its clients with a stress-free, convenient, and affordable moving experience.
Our 11-point Review
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.64/10 | |
| Punctuality | 9.68/10 | |
| Affordability | 9.46/10 | |
| Communication | 8.61/10 | |
| Stick to Prices | 7.81/10 | |
| Speed | 9.71/10 | |
| Friendliness | 9.61/10 | |
| Will Hire Again | 9.44/10 | |
| Professionalism | 9.64/10 | |
| Precision & Care | 9.5/10 |
Recent Customer Reviews Mention...
Quality “Cornelius was kind, courteous, professional” “great company to work with” “Top notch professional movers” “Excellent service experienced” “the movers were very professional and efficient” “they were personable and took care of my things” “Fantastic work and very reasonably priced.” “great service and very professional” “amazing job helping us move” “they are the BEST movers we’ve ever had” |
Punctuality “They were early.” “they arrived on time” “showed up when they said they would” “They arrived early.” “they were on time” “they were on time” “punctual and completed unloading in time” “arrived when he said he would” “They arrived early.” “Movers were punctual” |
Affordability “his pricing was very fair” “reasonably priced indicates affordability” “Very reasonably priced.” “Honest and reasonable pricing” “The service was affordable” “Definitely the best value.” “pricing is on point” “impressed by the price” “More than a fair price.” “had the best prices around” |
Communication “Never returned my calls” “Cornelius answered the phone, was courteous” “quick to respond to my questions and concerns” “They let me know about any damage” “great communication” “gave replies that made no sense due to distractions” “communicated arrival time effectively” “job was confirmed the day before” “lack of detailed questions beforehand” “quick turnaround time and good at disassembling and reassembling” |
Stick to Prices “No surprises” “everything was as described” “flat rate for the whole move including everything” |
Speed “Extremely efficient with time.” “they were done in a blink of an eye” “got moved very quickly” “moved a 1 bedroom apartment within 2 hours” “completed the whole move within 2 hours” “The movers were efficient” “Moved my family very quickly” “fast” “entire move completed in 4 hours” “They were fast” |
Friendliness “William and other crew members were amazing” “staff was very pleasant” “Well prepared and courteous.” “described as friendly” “Cornelieus and Will were personable” “Really nice guys” “both professional, kind, and attentive” “So mannerable and pleasant.” “they were courteous” “they were courteous” |
Will Hire Again “would highly recommend” “Never returned my calls” “would use them again and highly recommend” “I've locked him in my phone as “The Best Mover”” “repeat customer back for more” “Would definitely recommend and contact again.” “will be using them again next time” “would hire Cornelieus and Will again” “HIGHLY recommend them to anyone” “would definitely hire Cornelius and his team again” |
Professionalism “best movers in Michigan” “Every step of the move was coordinated” “Very professional.” “described as very professional” “very professional” “Cornelius and his brother Will were professional” “were professional” “super professional team” “Cornelius and Will were professional” “Movers were professional” |
Conflict Handling “did not right the damage they caused” |
Precision & Care “very conscientious with my furniture and boxes” “Nothing was damaged” “Took great care of our things.” “they took care in moving my things” “handled everything with care” “very careful with all of my items and the doors and walls” “nothing was damaged” “handled everything with so much care” “handled everything with so much care” “They were careful with my items” |
Pros & Cons
- Professional and efficient movers
- Provided a reasonable and fair pricing
- Great care taken with furniture and belongings
- Arrived on time and were quick in moving process
- Issues with returning calls
- Some unprofessionalism noted over phone interactions
- Rare reports of damage
- Less detail-oriented in pre-move communication
Customer Insights
Local Move Duration: 2.5 hours from 7 reviews
Great Crew Members
| Cornelius, William | Cornelius was kind on the phone, William was amazing during move |
| Cornelius Mines, William | very conscientious with my furniture and attentive |
| Cornelius | Cornelius and his team are excellent |
| Cornelieus, Will | Cornelieus and Will were personable and careful |
| Cornelius, Will | went above and beyond |
About Grosse Pointe Moving & Storage Inc
Grosse Pointe Moving & Storage Inc is a full-service moving and storage company based in Detroit, Michigan. Founded in 1985, the company has over 30 years of professional moving experience, serving the Detroit and Midwest region. They offer residential, commercial, and corporate moving and relocation services along with a range of storage solutions. Grosse Pointe Moving & Storage is a locally-owned business that takes pride in supporting Detroit's resurgence. Their commitment to providing a seamless and professional experience for their customers distinguishes them from the other movers in Detroit, MI.
Our 11-point Review
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.17/10 | |
| Punctuality | 9.09/10 | |
| Affordability | 7.97/10 | |
| Communication | 9/10 | |
| Stick to Prices | 7.59/10 | |
| Speed | 8.96/10 | |
| Friendliness | 9.58/10 | |
| Will Hire Again | 8.82/10 | |
| Professionalism | 9.42/10 | |
| Precision & Care | 8.89/10 |
Recent Customer Reviews Mention...
Quality “Nothing but good things to say about their service” “Best movers we've ever had” “Excellent service” “great work by movers” “Zac, Jim, and Paul provided amazing service” “Phenomenal job all around” “amazing crew and Zac made it an almost enjoyable experience” “team worked so hard” “extremely pleased with the service” “Everything was great” |
Punctuality “guys arrived when scheduled” “crew arrived on time” “job done in the estimated time” “arrived right at 9” “crew was prompt” “The movers showed up on time” “Crew was on time ” “the team arrived on time” “men were punctual” “arriving on time” |
Affordability “came in 20% below the expected number” “Estimate was hundreds less than others ” “very pleased with the cost” “Very reasonably priced” “The cost was minimal compared to others” “Pricing was very reasonable.” “rate charged was fair and reasonable” “the cost was almost 50% higher than the quote.” “cost significantly more than expected” “very affordable value” |
Communication “communicated well before and during the move” “quick responses and efficient online communication” “received email confirmations and reminders” “easy to schedule and book my move” “great communication from the first phone call” “responding quickly” “worked with Jerry, Kim, and Heidi” “estimating and booking was a breeze” “wonderful communication over the phone” “professionals that don't get stressed” |
Stick to Prices “actual cost less than estimate” “no surprises with the cost” “estimate was lower than the expected number” “completed in under the time allotted in the quote” “They do what they say they will” “spot on with his cost and time estimate” “estimate was right on” “almost 50% jump in cost from the original quote.” “Gave credit for time savings” “quoted $275 but charged $408 instead.” |
Speed “Got our move done quick” “worked fast and efficiently” “completed moving a 2BR apartment into a 3000sqft house super quick” “got everything completed in under the time allotted” “crew was one of the most efficient ever experienced” “everything unpacked and placed faster than expected” “Quick and efficient” “worked quickly” “John, Ron and Clark were efficient” “Moved my house very quickly” |
Friendliness “were courteous and respectful” “Extremely professional and kind” “crew was friendly” “they were friendly” “extremely friendly and offered extra help” “courteous and didn't let the rainy day dampen their spirits” “crew was courteous” “Crew was cordial ” “kind and polite staff” “team has been great” |
Will Hire Again “would definitely hire again” “Couldn't recommend them more” “will definitely come back if we move in the future” “would certainly recommend G P Moving” “would be the first people I call if I move again” “would highly recommend them” “would definitely hire again” “would definitely call them for assistance in the future” “highly recommend using this company” “Would recommend GPMS to anyone ” |
Professionalism “great job setting everything up” “Extremely professional” “Very professional” “amazing work by Jim and Paul” “total dedication and professionalism” “Crew was professional ” “crew was professional” “men were professional” “Jerry, Omar, and Jim were awesome” “very professional crew” |
Conflict Handling “worked hard to get a sectional sofa into the basement” “handled the situation poorly with no resolution” |
Precision & Care “courteous and respectful to our furniture” “Took extra care to not drag ice and snow in” “crew protected our stuff well” “they carried my items with care” “extreme caution with every piece they moved” “Items were moved without any damage” “not a single thing was damaged” “took so much stress off of my shoulders” “no issues mentioned with handling items” “careful with my furniture” |
Pros & Cons
- Extremely professional
- Actual cost less than the estimate
- Efficient and quick move completion
- Professional and courteous crew
- Rare cases of mishandling belongings
- Significant delay in picking up auction wins
- Occasional lack of communication about changing plans
- Cost was almost 50% higher than the quote in some instances
Customer Insights
Cost: $ 483.00 from 3 reviews
Local Move Duration: 2.25 hours from 5 reviews
Great Crew Members
| John, Zac | John and Zac did a great job |
| Jim, Paul | amazing work by these movers |
| Jim, Dre, Darius | went above and beyond during the move |
| Damien, John, Mykel, Ronald | prompt, professional and courteous |
| Taylor, Zac, Heidi | kind, polite, and efficient during the move |
About Rob and Big's Moving Company LLC
Rob and Big’s Moving Company LLC is a family-owned and operated business that has been helping people move throughout Michigan since 2017. Based in West Branch, it also services all surrounding areas, including East Tawas, Prudenville, and Standish. As part of their extensive service offering, Rob and Big’s has experience moving all kinds of residential and commercial items. They are known for their speedy and dependable service within the Bay City, MI area and beyond. Aside from primary move services, they also provide professional loading and unloading assistance and in-home moving services. This is especially beneficial if you need help with moving heavy furniture. Whether you’re moving down the street or across the state, Rob and Big’s is here to help make your move as smooth as possible. They leverage the latest in moving equipment and clean, well-maintained trucks to ensure a seamless moving experience. Moreover, they offer a generous 20% off on any move that covers over 40 miles within the state of Michigan.
Our 11-point Review
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.5/10 | |
| Punctuality | 9.51/10 | |
| Affordability | 8.96/10 | |
| Communication | 8.16/10 | |
| Stick to Prices | 6.51/10 | |
| Speed | 9.26/10 | |
| Friendliness | 9.52/10 | |
| Will Hire Again | 9.3/10 | |
| Professionalism | 9.28/10 | |
| Precision & Care | 9.27/10 |
Recent Customer Reviews Mention...
Quality “very impressed with the moving service” “do things the way they should be done” “team worked together and accomplished a daunting task professionally” “Rob and Sean made quick work of my unload” “Rob and his guys did a great job” “fantastic overall service” “they moved two of my offices efficiently” “the crew was excellent and professional” “great work by movers” “Recommend this company and would hire again” |
Punctuality “impressed with the timeliness of the service” “always on time” “always on time for moves” “showed up on time” “arrived on time with the truck” “Showed up on time” “prompt” “on time” “they were on time” “they were on time” |
Affordability “prices are great” “Great price” “cost was lower than another well known local mover” “offered the best price” “great price” “Reasonably priced” “was reasonably priced” “Great price and even better value” “very affordable compared to other movers” |
Communication “great interaction and communication” “communicated well” “they refused to communicate adequately” “good communication” “always respond to questions” “great job communicating” “highly professional from the first call” “remain in constant contact” “Stacey at least answered calls and helped” “communication was prompt and professional” |
Stick to Prices “refused to honor financial commitment” “readjusted the fee due to overestimation” “finished earlier than estimated and charged accordingly” “cost was less than expected” |
Speed “made quick work of my unload” “worked fast” “fast movers” “very quick getting things placed in the correct room” “Finished quickly” “efficient and didn't waste a minute” “efficient during the move” “worked quickly & efficiently” “worked quickly” “Efficient service implies a quick move.” |
Friendliness “crew were polite and great” “professional behaviour indicates friendliness” “they are friendly” “shows common decency and compassion” “they were very nice” “they were friendly” “the movers were kind” “they were kind” “Friendly” “they are friendly” |
Will Hire Again “everything was amazing with the move” “call on for all our Michigan moves” “thank you for a nice change from expect more and accept less” “wish I had hired them to load up my truck in the first place” “100% recommended and will definitely use again” “Highly recommend” “would use them again for office moves” “would hire again because of excellent crew” “would gladly recommend them” “would tell others to call him for moving” |
Professionalism “consummate professionals” “advertise they are professionals and they proved it” “very professional” “very professional” “hard working and professional” “professional conduct during office relocations” “crew was described as very professional” “very professional” “very professional” “they were extremely professional” |
Conflict Handling “did not attempt to rectify the issue” |
Precision & Care “careful and not a ding or scratch anywhere” “moved all belongings with care” “no damage, even with some questionable furniture” “everything was delivered and re-assembled in great condition” “did not break or damage one thing” “took extremely well care of our belongings” “treated my things like their own” “handled with great care without a ding or scratch” “they were extremely careful with items” “they were careful and took extra care with our belongings” |
Pros & Cons
- High professionalism consistently mentioned
- Excellent communication and prompt responses
- Efficient and careful with belongings
- Competitive pricing and value
- Refused to honor financial commitments in some cases
- Some issues with communication adequacy noted
- Issues with issue rectification mentioned
- Would not consider hiring again in rare instances
Great Crew Members
| Big | able to assist in a quick move |
| Rob, Sean | made quick work of my unload and were very professional |
| Rob | came back to clear house which was helpful |
| Rob | Rob and his guys were great |
| Rob,Big | quality people, friendly, careful and fast |
About Morse Moving & Storage
Morse Moving & Storage serves the entire state of Michigan through its three locations in Traverse City, Lansing, and Detroit. Founded in 1954, this family-owned and operated moving company is now run by the third generation. As an award-winning Allied Van Lines agent and AMSA-recognized company with ProMover status, it has been ISO-certified since 2000. This certification means it adheres to the highest standards of quality and professionalism in the moving industry. When looking for movers in Bay City, MI, Morse Moving offers a crew of local, long-distance, and international movers that you can trust for your residential and corporate relocation needs. Additionally, it also provides a variety of storage options, enabling you to keep all your items in one place and have them delivered when the time comes to move into a new apartment, house, or office. Morse Moving & Storage is proud to be named the official mover of the Detroit Pistons.
Our 11-point Review
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.07/10 | |
| Punctuality | 8.94/10 | |
| Affordability | 7.65/10 | |
| Communication | 7.93/10 | |
| Stick to Prices | 6.21/10 | |
| Speed | 9.54/10 | |
| Friendliness | 9.52/10 | |
| Will Hire Again | 8.74/10 | |
| Professionalism | 8.96/10 | |
| Conflict Handling | 2.51/10 | |
| Precision & Care | 8.54/10 |
Recent Customer Reviews Mention...
Quality “The crew was exceptionally professional” “they did an excellent job” “nice young men professional and polite” “great experience with the moving service” “Refused to move and were unprofessional.” “unprofessional and childish behavior” “The crew did a phenomenal job” “Morse moving made the experience very easy” “Jacob and Calvin provided great service” “Shawn and Lee did fantastic work” |
Punctuality “crew was prompt” “they were on time” “drivers arrived on time” “move was delayed without proper communication” “They arrived when they said they'd be there” “they were on time” “the crew was prompt” “they came early” “they were prompt” “arrived on time” |
Affordability “they charged me less than the estimate” “The price was right” “tried to collect $3,400 more from me” “Absolutely a great value” “reasonably priced” “it was a bit pricey” “not cheap compared to other quotes” “were also the least expensive” “had to pay for travel time ” “good value for the price” |
Communication “team in the office is friendly and responsive” “Professional from the first call” “Very patient, polite and organized” “thanks to Liz and Sam for helping me out” “no one is assisting in locating the missing items” “unreturned phone calls and emails, dodging my calls” “Communicated about arrival and took care to minimize debris” “weeks of no contact” “Kept checking in to ensure everything was satisfactory” “Great customer service from everyone” |
Stick to Prices “charged less than the original estimate” “tried to collect more than the quoted price” “Job ended up costing less than quoted” “total cost came in under the estimate” “No surprises on bill” “cost was under the estimate” “Everything went perfectly from the first time I called to inquire, from their quote.” “billed for time spent at lunch” “Low ball estimate but agreed with final charge” “contract not honored” |
Speed “crew was efficient” “Got the job done in less time than expected” “men were fast” “they were quick” “The guys were quick” “they unloaded and loaded quickly” “delay in delivery, overflow truck was needed” “they were efficient” “Moved everything quickly and efficiently” “efficient in moving furniture” |
Friendliness “they were friendly” “nice guys to represent your company” “John and Eric were friendly” “Crew was super hard working, friendly, and courteous” “They were courteous” “Very polite and considerate” “Shawn, Lee, and office team are friendly” “men were polite” “Very patient and polite” “they were cordial” |
Will Hire Again “would hire again” “would recommend them to anyone” “would hire again due to great service” “will not recommend this company to anyone.” “will never recommend or hire again” “Made certain everything was done to my satisfaction” “wouldn't trust them with my trash” “Great moving experience and would use again” “100% would recommend” “Highly recommend and exceptional service” |
Professionalism “crew was exceptionally professional” “very professional” “professional and polite” “John and Eric were professional” “Found their behavior very unprofessional.” “unprofessional and childish behavior” “They were courteous and did a phenomenal job” “Shawn and Lee are proud of their work” “Professional staff throughout the process” “men were polite and professional” |
Conflict Handling “claim was immediately denied without investigation” “zero dollars back from my claim, unwillingness to correct issues” “only offered $50 for significant damage after delays” “denied responsibility and no attempt to fix issues” “did not attempt to rectify the sales issue” “manager unwilling to address the mask-wearing issue” “SIRVA will tell you that it is "pre-existing" damage” “refused to wear masks and were rude” “very honest crew” “no successful remedy for the issues experienced” |
Precision & Care “Took extra care in handling heirlooms” “They were careful with items” “men were careful with items” “careful not to scuff walls” “no bumps or scratches ” “careful with everything” “our things were treated with incredible care” “our large television was damaged” “care and expertise” “items were damaged and missing” |
Pros & Cons
- Exceptionally professional crew
- Charged less than the original estimate
- Professional from the first call
- Careful with furniture and avoids scuffing walls
- Instances of unprofessional and childish behavior
- Items were damaged and missing post-move
- Delay in delivery and lack of proper communication
- Instances of trying to collect more than the agreed price
Customer Insights
Local Move Duration: 2 hours from 3 reviews
Interstate Move Duration: 1 days from 3 reviews
Great Crew Members
| TJ, Travis | they made our move so much easier |
| John, Eric | John and Eric made move seem easy |
| Shawn, Lee | Did a fantastic job with the move |
| Jacob, Calvin | were awesome and very polite and considerate |
| Lee, Shawn | Lee and Shawn were praised for their work |
About Two Men and a Truck
Two Men and a Truck is a national, full-service moving company that has been in business for over 35 years. Based in Michigan with over 350 locations globally, the company offers home and business relocation, packing and unpacking, storage solutions, and junk removal services. Their professionally trained movers and reliable equipment are designed to meet specific moving needs. They prioritize customer service and tailor each experience accordingly. From local to long-distance moving and packing services, Two Men and a Truck are known for making any move a smooth experience. If you're looking for other movers in Traverse City, MI, there are many other options to consider.
Our 11-point Review
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.14/10 | |
| Punctuality | 8.62/10 | |
| Affordability | 6.44/10 | |
| Communication | 7.8/10 | |
| Stick to Prices | 7.39/10 | |
| Speed | 8.94/10 | |
| Friendliness | 8.78/10 | |
| Will Hire Again | 8.64/10 | |
| Professionalism | 8.86/10 | |
| Conflict Handling | 3.81/10 | |
| Precision & Care | 9.17/10 |
Recent Customer Reviews Mention...
Quality “cannot give you a high enough rating” “worked hard to get the job done” “4 men were efficient, respectful, and professional” “amazing experience overall” “Showed up on time and loaded truck quickly.” “Exceptional experience from start to finish” “glitches with initial communications regarding pricing” “wonderful team and movers very efficient” “they moved the large furniture expertly” “great overall transaction” |
Punctuality “was at the house early” “Showed up on time.” “The crew arrived early” “they were on time” “arrived on time” “arrived a little early, ready to work” “they arrived promptly” “team arrived on-time” “truck was there within 45 minutes” “on time” |
Affordability “value” “economical moves and less than original estimate” “Absolutely ridiculous price for move.” “SO worth it suggesting high affordability” “Outstanding value” “Pricing was high for a small amount of items” “they overestimated the weight by over 35%” |
Communication “initial communications had glitches but resolved” “amazing office team communication” “Brittany’s customer service skills are top notch” “office staff very easy to work with” “responsiveness” “ease your nerves during a stressful time” “very helpful” “easy and secure paperwork process” “Great with communication” “efficient and professional communication” |
Stick to Prices “accurate and reasonable quote” “did the move for much less than the original estimate” “only pay for what time you use” “Estimate on trucks needed to cost was right on” “Clear expectations of cost” “only offered a token refund after nearly a month” “doesn't honor their contracts” |
Speed “moved faster than I thought possible” “Loaded the truck in a very short time.” “Chad and Alex were extremely efficient” “Fast move” “quick and strong movers” “fast and efficient” “get done super fast” “move was done efficiently” “move was expeditious” “very efficient move” |
Friendliness “show care as they work” “men were respectful” “were so friendly” “Chad and Alex were very friendly” “movers very friendly” “extremely professional, friendly and courteous” “amazing words about the company and crew” “were polite and personable” “awesome owner and very professional team” “they are friendly” |
Will Hire Again “will be a loyal advocate for your company” “will hire them again” “would hire again despite the issues” “highly recommend this team” “Highly recommend” “can't recommend this group enough” “wonderful team” “we'd definitely call them again” “would recommend and use again” “Will use again” |
Professionalism “Your moving team is efficient, generous with their time” “moving team did excellent work” “men were professional” “were extremely professional” “professional and efficient move team” “amazing words about the work done” “professional and knowledgeable” “showed experience and professionalism” “amazed at how hard they work” “team really makes sure to be professional” |
Conflict Handling “opted for a discount instead of insurance claim” “misunderstanding resolved quickly” “only gave a token refund after much follow-up” “did not address the mistake properly” “No discount offered and no follow-up” “NEVER indicated they were sorry for their errors” “fix for the wall never happened, small compensation offered” |
Precision & Care “moving team is efficient, careful” “careful with our belongings” “Took great care with our fragile items.” “took a chunk out of the drywall but compensated” “without any damage” “very careful with our stuff” “care about customers and pay close attention to detail” “take extra care of your items” “took care of the furniture carefully” “They are very careful with our furniture” |
Pros & Cons
- Efficient and professional moving team
- Excellent customer service skills
- Responsive and helpful office staff
- Fast and careful with belongings
- Initial communication glitches regarding pricing
- Rare cases of damage to property, though compensated
- Some instances of unprofessional crew and management
- Occasional higher pricing for small amounts
Great Crew Members
| Chad, Alex, Brittany | Chad and Alex efficient during the move, Brittany provided excellent customer service |
| Brad, Josh, John | provided stellar service, were quick and strong |
| Guadalupe, Josh | expertly pack and truly care about our experience |
| Guadalupe, Lucas | Terrific with our local rehabbing move and communication |
| Guada, Cole | Guada and Cole were very professional and courteous |
About Rose Moving & Storage
Rose Moving & Storage is a Michigan-based moving company with over 50 years of industry experience. The company offers both local and long-distance services, and it is able to aid in residential and corporate moves. They provide various services such as professional packing, loading, and unpacking, and the convenience of additional services and storage options. The firm has multiple locations in Belleville, Canton, and Grand Rapids, MI. Covering an extensive service area that includes Ann Arbor, Brighton, Northville, and more. Rose Moving & Storage prides itself on being "in the business of dovetailing, not cutting corners", committed to making customer moves as smooth and stress-free as possible.
Our 11-point Review
| Category | Rating | Why? |
|---|---|---|
| Quality | 7.49/10 | |
| Punctuality | 6.99/10 | |
| Affordability | 4.78/10 | |
| Communication | 6.8/10 | |
| Stick to Prices | 5.58/10 | |
| Speed | 7.41/10 | |
| Friendliness | 8.45/10 | |
| Will Hire Again | 6.76/10 | |
| Professionalism | 7.3/10 | |
| Conflict Handling | 2.09/10 | |
| Precision & Care | 6.21/10 |
Recent Customer Reviews Mention...
Quality “Excellent moving service provides best worry free experience” “Very bad experience overall” “everything went well and smooth” “exceptional office support, movers, and driver” “great experience in this move” “great experience with the move” “great job and recommend Rose Moving 100%” “exceeded our expectations” “had the best experience ever” “everything arrived intact suggesting high quality” |
Punctuality “The crew was on time” “showed up on time for original packing and loading” “showed up very late” “didn't deliver our things on time” “they showed up on time” “accommodated a big move with very short notice” “on time service loading my shipment” “crew was on time” “Driver was always on time” “beyond prompt” |
Affordability “a bit more expensive but still valued” “unexpected costs increased the total expense” “It will be frustrating, expensive” “paid more for storage than third-party companies” “was quoted $6,000 but paid $6,800” “the price was very reasonable” “ended up paying more than the quoted price” “price was a little under other bids” “best price vs competitors” “expected more for the high cost” |
Communication “claims department is unresponsive” “Kept me informed every step of the process” “Claims department unresponsive” “office support was exceptional” “Rachel quickly fitting us into the schedule” “Rachel quickly fitted us into the schedule” “Rose was great in taking care of us” “communication issues with providing a detailed bill” “pictures not provided to crew” “ignored our plea despite our communication” |
Stick to Prices “price increased considerably from estimate” “minimal changes in fees” “actual cost far exceeded the estimate” “quoted $1300, received only $300” “Was charged for unnecessary packing.” “quote was nearly spot on” “charged $800 more than the quoted price” “Our shipment has not arrived as or when promised.” “price increased after loading despite initial quote” “final bill was even less than the estimate” |
Speed “loading done in short time” “amazingly fast move” “moving quickly on moving day” “made everything happen quickly” “Our “express” shipment has not arrived in a month.” “worked quickly” “Powered through with no complaints” “took double the estimated time to load” “were very efficient” “movers were very quick” |
Friendliness “everyone involved was exceptional” “Jesus is kind and personable” “Jesus is kind, personable” “Philo was friendly” “Judy and Jim were friendly and kind” “movers complained and were not friendly” “complained about stairs” “driver and his son was great to work with” “crew was friendly” “Loaders were great, deliverers were even better” |
Will Hire Again “would not hire again due to unresolved issues” “I highly recommend this company” “Would definitely not hire again” “would hire again” “deducted a star due to estimate issue” “truly enjoyed all interactions” “would definitely hire Jesus again” “recommend Rose Moving 100%” “would definitely hire again” “would hire again” |
Professionalism “The crew was professional” “crew conducted themselves exceptionally” “exceptional service by everyone involved” “exceptional interactions with Jesus and both teams” “Philo was professional” “complained about work, unprofessional behavior” “put together items poorly” “lying, bad quality work” “Jackie B. is professional” “crew was professional” |
Conflict Handling “issues not resolved after 6 months” “Claim is still pending after 6 months” “replaced a broken item promptly” “didn't rectify issues, left items in garage” “empty apologies, not true to their word” “No one informed of any damage.” “no attempt to address missed appointment” “feeling of being lied to and no resolution provided.” “agreed to settle after gearing up for a lawsuit” “have to wait a full month for repair” |
Precision & Care “damaged some of our belongings” “The crew was careful with items” “Belongings and house got damaged” “took great care with my property” “nothing broken or missing indicates careful handling” “things were broken and melted from heat” “things were broken” “crew was careful with items” “Dent in wall, parts of shelves broken.” “worked quickly and carefully” |
Pros & Cons
- crew was professional
- careful with items
- exceptional office support
- on time service loading my shipment
- claims department is unresponsive
- price increased considerably from estimate
- actual cost far exceeded the estimate
- unprofessional actions and comments by staff
Customer Insights
Cost: $ 7645.00 from 3 reviews
Interstate Move Duration: 3 days from 7 reviews
Great Crew Members
| Jesus,Rachel | Jesus went over and above, Rachel for quick scheduling |
| Rachel, Jesus | Rachel organized schedule quickly, Jesus was exceptional |
| Philo | Philo was friendly, efficient, and professional |
| Judy, Jim | Judy and Jim were friendly and kind |
| Jim | misjudged the weight estimate drastically |
How do we review a moving company?
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Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
Overall quality of the service provided on moving day.
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
Why Hire Rob and Big's Moving Company LLC
You should hire Rob and Big's Moving Company LLC for a move if you want professional, efficient and friendly service. Their team is known for being punctual, communicating well and for going the extra mile to meet customer requests. They have a proven record of handling belongings with great care and are highly recommended for any type of move. The company is also praised for providing excellent value, with many reviews noting reasonable pricing and services that often exceed expectations. Furthermore, they offer accommodating scheduling and are often available to help under short notice.
View Full Profile >>Why Hire Rob and Big's Moving Company LLC
You should hire Rob and Big's Moving Company LLC for a move if you want professional, efficient and friendly service. Their team is known for being punctual, communicating well and for going the extra mile to meet customer requests. They have a proven record of handling belongings with great care and are highly recommended for any type of move. The company is also praised for providing excellent value, with many reviews noting reasonable pricing and services that often exceed expectations. Furthermore, they offer accommodating scheduling and are often available to help under short notice.
View Full Profile >>Why Hire Rob and Big's Moving Company LLC
You should hire Rob and Big's Moving Company LLC for a move if you want professional, efficient and friendly service. Their team is known for being punctual, communicating well and for going the extra mile to meet customer requests. They have a proven record of handling belongings with great care and are highly recommended for any type of move. The company is also praised for providing excellent value, with many reviews noting reasonable pricing and services that often exceed expectations. Furthermore, they offer accommodating scheduling and are often available to help under short notice.
View Full Profile >>Why Hire Rob and Big's Moving Company LLC
You should hire Rob and Big's Moving Company LLC for a move if you want professional, efficient and friendly service. Their team is known for being punctual, communicating well and for going the extra mile to meet customer requests. They have a proven record of handling belongings with great care and are highly recommended for any type of move. The company is also praised for providing excellent value, with many reviews noting reasonable pricing and services that often exceed expectations. Furthermore, they offer accommodating scheduling and are often available to help under short notice.
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