Bob Adams Towing

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based on 313+ data points
Circle Info

About Bob Adams Towing

Bob Adams Towing has been in business for 73 years, providing dependable towing and recovery services in Birmingham, Michigan. In 2020, the company merged with Jakes Towing of Auburn Hills, which has been operating since 2014. They have two locations in Auburn Hills and Birmingham, Michigan. Their services include towing and recovery for small passenger vehicles to large SUVs, as well as light- to medium-duty roadside assistance services like tire changes, fuel delivery, jumpstarts, and vehicle unlocks. Their state-of-the-art equipment ensures a high-quality and reliable service to the local community.

Moving Services

  • Local moving services
  • Longdistance moving services
  • Crosscountry moving services
  • Small moving services
  • Lastminute moving services
  • Furniture moving services
  • Packing services
  • Storage services
  • Commercial moving services
  • Hourly moving services
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 09/17/21

USDOT

515394

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of Bob Adams Towing

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

7.47/10

Nationwide Average: 8.44/10

Comment Dots

Bob Adams Towing generally provides exceptional and professional towing services, though there are a few complaints regarding ethics, pricing, and customer treatment.

Reviews Mention icon

Recent Reviews Mention...

Their quality of service was truly appreciable

great work by movers

quick to send help and efficient service

2. Punctuality

8.24/10

Nationwide Average: 8.07/10

Comment Dots

Bob Adams Towing demonstrates a high level of reliability and speed in responding to calls, with the majority of feedback praising their quick arrivals, despite a few instances of significant delays.

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Recent Reviews Mention...

they came to the rescue in 15 minutes

got there in literally 25 minutes

quick to send someone out

3. Affordability

4.06/10

Nationwide Average: 7.69/10

Comment Dots

Bob Adams Towing is generally perceived as expensive, with numerous reports of being overpriced, despite a few customers finding the pricing reasonable.

Reviews Mention icon

Recent Reviews Mention...

very much worth the payment

over charge people for their cars being towed

expensive

4. Communication

8.38/10

Nationwide Average: 7.53/10

Comment Dots

Bob Adams Towing generally excels at engaging with clients through clear, polite, and effective interactions, despite a few isolated complaints about poor communication and customer service issues.

Reviews Mention icon

Recent Reviews Mention...

Always someone there to answer any questions

Jennifer was wonderful in communication

called everyone and they showed up

5. Stick to Prices

1.79/10

Nationwide Average: 5.99/10

Comment Dots

Bob Adams Towing consistently fails to hold to initial estimates, often charging customers with excessive and unexpected fees without clear explanations, leading to widespread dissatisfaction.

Reviews Mention icon

Recent Reviews Mention...

didn't receive an estimate until the final bill

over charged for car towing

Excessive charges not in the quote.

Customer Insights icon

Customer Insights

Cost: $ 285.00 from 4 reviews


Great Crew Members icon

Great Crew Members

JonJon was a wonderful driver and did everything he could
JakeJake changed the tire for us
Jennifer, DillonJennifer and Dillon were wonderful in helping us
Dennishelping get my busted up car back home
Shaunareceptionist is very kind and respectful
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Bob Adams Towing

Location
2499 Cole St, Birmingham, MI, 48009
Phone
(248) 644-5000
Link
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