Having been in the moving and storage industry for nearly 25 years, PODS Moving & Storage has revolutionized the sector by introducing the concept of portable storage containers and the revolutionary hydraulic system, PODZILLA. Their operation spans across the United States, with international services available in Canada, the United Kingdom, and Australia. With more than 245 storage center locations, they've been able to offer a myriad of services to numerous locations, one of which includes Cambridge, MA. These services include local and long-distance moving, on-site storage, and moving supplies. They also have options for car shipping, packing and loading assistance, and a connection to trusted local labor providers. The company prides itself on providing personalized solutions, flexibility, adjustable scheduling, and built-in storage options.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Lawrence, Medford, Woburn, Gloucester, South Burlington, Amesbury TownShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Storage OnSite
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and storage supplies
- Packing and loading support
- Order packing supplies online
Massachusetts Moving License
Active
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
generally provides a highly satisfactory and professional service, evidenced by numerous consumers praising their great service, ease of scheduling, and smooth experiences, despite occasional criticisms related to pricing, customer service, and specific service issues.
Recent Reviews Mention...
“amazing service”
“The whole PODS experience was great”
“overall great experience during move”
2. Punctuality
Nationwide Average: 8.07/10
experiences mixed reviews, with customers reporting both flawless timing in deliveries and pickups, as well as significant delays and missed appointments.
Recent Reviews Mention...
“pod was dropped off and picked up exactly when they said”
“Delivery was timely”
“no driver showed up within the promised time”
3. Affordability
Nationwide Average: 7.69/10
receives mixed reviews, with many customers finding their services reasonably priced and offering good value, while a significant number of others report experiences of unexpected costs and perceive the services as expensive.
Recent Reviews Mention...
“Pricing was reasonable”
“would definitely use them again implies affordability”
“price was lower than expected”
4. Communication
Nationwide Average: 7.53/10
displays a mixed sentiment, with several customers praising the ease and helpfulness of their service and communication, while a significant portion report difficulties and frustrations with customer service and reaching support.
Recent Reviews Mention...
“Very easy to schedule and reschedule return pick up online”
“texted and emailed along the way for communication”
“easy to quickly get a quote with flexibility”
5. Stick to Prices
Nationwide Average: 5.99/10
has a mixed but predominantly negative track record, with several customers experiencing unexpected charges beyond the initial quotes.
Recent Reviews Mention...
“no mention of price changes”
“Charged additional rental fees”
“Classic bait and switch, not credited overcharge.”
Customer Insights
Interstate Move Duration: 12 days from 4 reviews
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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