Gentle Giant Moving Company

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based on 1935+ data points
Circle Info

About Gentle Giant Moving Company

Gentle Giant Moving Company has been in the moving business for over 40 years, serving more than 15,000 customers each year. With 20 locations across the country, they offer a wide range of services, including but not limited to local, long-distance, commercial and piano moving. Additionally, packing, unpacking, moving box delivery and storage facilities, as well as white glove service options are provided. The company is recognized for its highly trained staff and competitive pricing, backed by a 100% satisfaction guarantee. Gentle Giant takes pride in its commitment to customer satisfaction, earning numerous awards for ethical business conduct and professional practices. To experience a seamless relocation process, you might want to explore customer-recommended movers in Lawrence, MA for a comparison of service options and rates.

Additional Cities Served: Revere, Peabody

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Moving Services

  • Full range of moving services
  • Long Distance Movers
  • Commercial Moving
  • Personal Move Coordinators
  • Packing & Unpacking
  • Moving Box Delivery
  • Craning & Specialty Moving
  • Storage Facilities
  • White Glove Moving
  • Piano Moving Services
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 12/03/24

USDOT

373544

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Lawrence, MA 2023 award
Top 10 Movers in Lawrence, MA 2022 award
Top 10 Movers in Lawrence, MA 2021 award

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Summarized Review of Gentle Giant Moving Company

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.97/10

Nationwide Average: 8.44/10

Comment Dots

Gentle Giant Moving Company is noteworthy for its professionalism and high level of customer satisfaction, with recurring themes of dependability, efficient service, and attention to detail dominating customer testimonials, despite a few rare negative experiences.

Reviews Mention icon

Recent Reviews Mention...

Gentle Giant was professional and dependable

gentle giant moving company service was excellent

super impressed with Gentle Giant

2. Punctuality

9.02/10

Nationwide Average: 8.07/10

Comment Dots

Gentle Giant Moving Company generally receives high praise for their on-time arrivals and efficiency, with multiple mentions of their crews being on schedule or even early, though there are isolated reports of delays and changes in scheduling.

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Recent Reviews Mention...

Gentle Giant changed the showing up window.

timely

Arrived at our new home on time

3. Affordability

6.26/10

Nationwide Average: 7.69/10

Comment Dots

Gentle Giant Moving Company receives mixed reviews, with some customers finding it reasonably priced or under budget, while others describe the service as expensive or overpriced.

Reviews Mention icon

Recent Reviews Mention...

drastically over-charged.

couldn't afford the service, it seemed expensive

well under the maximum of the estimate

4. Communication

8.34/10

Nationwide Average: 7.53/10

Comment Dots

Gentle Giant Moving Company generally receives high praise for their accessibility, responsiveness, and professional communication, with a number of clients highlighting specific staff members for their support, though a few customers have experienced issues with coordination and customer service.

Reviews Mention icon

Recent Reviews Mention...

Bambi was so accessible and supportive

couldn't say when they would be there.

communication was outstanding

5. Stick to Prices

8.36/10

Nationwide Average: 5.99/10

Comment Dots

Gentle Giant Moving Company generally receives praise for consistently meeting or coming in under their estimated costs, though there are some isolated reports of billing issues and price discrepancies.

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Recent Reviews Mention...

They even came in under estimate

insisted on 3 guys and a truck.

estimate from the website form was spot on

Customer Insights icon

Customer Insights

Cost: $ 6180.00 from 4 reviews

Hourly Minimum: 4 hours from 8 reviews


Local Move Duration: 4 hours from 22 reviews

Interstate Move Duration: 3 days from 4 reviews

Great Crew Members icon

Great Crew Members

Bambi, TheresaBambi was accessible and supportive, Theresa helped with coordination
Jim Chidiacwas flexible, supportive, and thorough
Shane, Adrian, Alex, Aaronprovided accurate estimates, were efficient, kind, and cared for items
Teresa, DaniTeresa was very accommodating, Dani part of the great crew
Jim, Adam, Alex, Austin, HunterKind, caring, respectful and hardworking
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Gentle Giant Moving Company

Location
1 Burlington Ave Building 2, Wilmington, MA, 01887
Phone
(978) 988-7942
Link
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