Step By Step Moving and Storage

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About Step By Step Moving and Storage

Step By Step Moving and Storage, based in Boston, Massachusetts, is a licensed and insured moving company providing services for local and long-distance moves. They offer a variety of services, including residential and commercial moving, packing, storage solutions, and specialized services like piano moving. With years of experience, the company has gained Better Business Bureau accreditation and is dedicated to providing stress-free, professional moving experiences. Besides serving the greater Boston area, they also offer long-distance moving services to destinations such as California, Chicago, Florida, and New York.

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Moving Services

  • Local Moving Services
  • Long Distance Moving Services
  • Commercial Moving Services
  • Packing Services
  • Storage Solutions
  • College Moving
  • Residential Moving
  • Furniture Movers
  • Piano Movers
  • LastMinute Movers

Massachusetts Moving License

Active

Last Checked: 03/01/22
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 01/23/24

USDOT

3278041

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Boston, MA 2023 award
Top 10 Movers in Boston, MA 2022 award

Have feedback for Step By Step Moving and Storage ?

Summarized Review of Step By Step Moving and Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.69/10

Nationwide Average: 8.44/10

Comment Dots

Step By Step Moving and Storage appears to receive predominantly high praise for their services, with numerous clients expressing exceptional satisfaction, although there are significant concerns from a minority regarding pricing and service issues.

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Recent Reviews Mention...

team was very professional

great experience with moving service

Step By step moving worked very good

2. Punctuality

7.84/10

Nationwide Average: 8.07/10

Comment Dots

Step By Step Moving and Storage generally demonstrates a strong commitment to arriving on time, though there have been notable instances of significant delays and cancellations.

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Recent Reviews Mention...

they were on time

They came right away

Right on time

3. Affordability

8.65/10

Nationwide Average: 7.69/10

Comment Dots

Step By Step Moving and Storage is overwhelmingly viewed as offering very reasonable and competitive rates, with nearly all reviewers highly satisfied with the value for the cost, despite a single concern about the final cost nearly doubling the initial quote.

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Recent Reviews Mention...

prices were right

gave me a discount as a senior citizen

much better value than other movers

4. Communication

7.53/10

Nationwide Average: 7.53/10

Comment Dots

Step By Step Moving and Storage generally excels, with numerous customers highlighting their proactive, clear, and professional interactions, despite a few instances of poor communication and delays not being effectively communicated.

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Recent Reviews Mention...

staff are very helpful

Easy to communicate

explained the process

5. Stick to Prices

5.32/10

Nationwide Average: 5.99/10

Comment Dots

Step By Step Moving and Storage shows a mix of experiences, with numerous customers praising them for not deviating from initial quotes, while others criticize for significant price increases and hidden fees.

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Recent Reviews Mention...

charged me double, did not stick to quoted prices

cost significantly higher than the quoted price

Prices were as quoted

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Customer Insights

Cost: $ 1574.00 from 3 reviews


Local Move Duration: 4.5 hours from 16 reviews

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Great Crew Members

AlanAlan was very good understanding
Shokan, Yerzat, GIOShout out for their great work
GlebGleb is very responsive and easy to work with
Ali,Steven,Yuraprofessional and worked efficiently
SeanThanks Sean & team!
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Step By Step Moving and Storage

Location
245 Main St, Watertown, MA, 2472
Phone
(857) 498-7328
Link
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