Eagle Lines is a professional moving company based in Boston, MA, with over 25 years of experience in the industry. They have a strong presence in the Boston area and New England, offering local, long-distance, and international moving services for both residences and businesses. Their trained and expert staff work to ensure belongings are carefully packed and transported safely to their new destination. If you are looking for expert moving services in Newton, MA, it's worth noting that as a Boston mover, Eagle Lines is dedicated to making every move as stress-free and streamlined as possible for their customers.
Eagle Lines
About Eagle Lines
Additional Cities Served: Waltham, Woburn, Braintree Town, Watertown Town, Randolph Town, Winthrop Town
Moving Services
- Local Moving Services
- Long Distance Moving
- International Moving
- Commercial Services
Massachusetts Moving License
Active
Last Checked: 03/01/22Not Authorized
for Interstate Moves
Last Checked: 12/17/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Eagle Lines
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Eagle Lines has received mixed reviews but the volume of positive experiences suggests a generally satisfactory performance, with many customers highlighting excellent and professional service.
Recent Reviews Mention...
“responsive and efficient move process”
“stuff arrived exactly on time and undamaged”
“Eagle representatives made false verbal guarantees.”
2. Punctuality
Nationwide Average: 8.07/10
Eagle Lines generally demonstrates timely and prompt service, with many customers reporting satisfaction with on-time arrivals and deliveries, despite a few complaints about delays and rescheduling.
Recent Reviews Mention...
“arrived exactly at the specified time”
“drivers arrived precisely on time”
“they showed up on time”
3. Affordability
Nationwide Average: 7.69/10
Eagle Lines generally provides competitive and reasonable pricing, though a few customers have expressed concerns over being charged more than the initial quotes.
Recent Reviews Mention...
“price was reasonable compared to other quotes”
“"I paid way too much money for this move"”
“cost was excellent.”
4. Communication
Nationwide Average: 7.53/10
Eagle Lines exhibits a mixed performance, with numerous reports of prompt, professional, and highly responsive interactions counterbalanced by significant criticisms of poor communication, unresponsiveness, and rude customer service.
Recent Reviews Mention...
“very responsive”
“Rachel was very responsive to my calls”
“gave all the reasons and blamed us”
5. Stick to Prices
Nationwide Average: 5.99/10
Eagle Lines demonstrates a mixed performance, with several customers expressing satisfaction at accurate and honored quotes, yet a noticeable portion also reports discrepancies and unexpected extra charges.
Recent Reviews Mention...
“had to pay extra for shuttle not in quote”
“Did not honor verbal guarantees about delivery dates.”
“accurate quotes and planning ahead”
Customer Insights
Cost: $ 2144.00 from 3 reviews
Local Move Duration: 3.25 hours from 6 reviews
Interstate Move Duration: 6 days from 16 reviews
Great Crew Members
Tai | coordinated effectively and was very responsive |
Rachel | Rachel was very helpful and responsive |
Tai | true professionals and removed all the stress |
Tai | responded immediately, stayed on top of things |
Thi, Nathan, Oscar | Thi was patient and understanding, Nathan and Oscar were careful with items |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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