For over 45 years, Charles River Movers has provided local and long-distance moving services to the Boston area. It is a full-service moving company offering residential and commercial relocations, dedicated to giving customers the best possible experience from start to finish. Located in Waltham, MA, Charles River Movers can also do piano moves, senior relocations, and short-notice and emergency moves. It has packing materials available with free box deliveries so that you can pack up all of those fragile items without worry. Charles River Movers holds its employees to the highest customer service standards, which is why they work diligently to ensure that every move goes smoothly. These movers put a high premium on developing strong personal relationships with clients. They are always happy to answer any questions or concerns you may have, whether it's before, during, or after your move. For more moving services in the area, check out these experienced movers serving Lowell, MA.
Charles River Movers
About Charles River Movers
Additional Cities Served: Lynn, Newton, Framingham, Waltham, Fitchburg, WoburnShow More >
Massachusetts Moving License
Active
Last Checked: 03/01/22Not Authorized
for Interstate Moves
Last Checked: 09/05/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Charles River Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
generally receives high praise for exceeding expectations and delivering exceptional service, though a few customers have reported poor experiences, mainly related to item damage and dissatisfaction with service.
Recent Reviews Mention...
“large crack in the piano indicates poor service”
“service exceeded expectations”
“"service was subpar with issues"”
2. Punctuality
Nationwide Average: 8.07/10
generally appears to be timely and prompt, with numerous instances of on-time arrivals and quick responses, although there are some significant reports of delays and late showings.
Recent Reviews Mention...
“the movers showed up timely”
“took twice as long as it should have”
“arrived within an hour of my call”
3. Affordability
Nationwide Average: 7.69/10
has mixed reviews with some customers considering their pricing fair and even under their original quotes, while others experienced charges significantly above estimates, feeling the service is expensive.
Recent Reviews Mention...
“"charged significantly more than estimate"”
“charged double the original quote”
“great price”
4. Communication
Nationwide Average: 7.53/10
has garnered mixed reviews with reports of both excellent responsiveness, personable service, and reliability in various instances contrasting sharply with numerous experiences of poor, unresponsive, and at times deceitful communication practices requiring customers to micromanage.
Recent Reviews Mention...
“has not responded to my request for payment”
“"communication was poor and deceitful"”
“did not resolve issues when complained”
5. Stick to Prices
Nationwide Average: 5.99/10
has received mixed reviews; while some customers report being charged more than the original quote, others praise the company for adhering to or even undershooting the estimated costs.
Recent Reviews Mention...
“"did not stick to quoted price"”
“charged double the original quote”
“said or agreed on is what you get”
Customer Insights
Local Move Duration: 5 hours from 3 reviews
Great Crew Members
| Kevin, Ryan, Neil | great job packing and unpacking, respectful, took trash |
| Eric | Eric was helpful and facilitated my move quickly |
| Erik, Luis | were very helpful on the phone |
| Joe, Eric, Derick | came up with the best ideas for placement, funny, hard working |
| Eric | dealt with Eric and he was helpful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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