Gentle Giant Moving Company is a full-service moving company that has been in business for over 40 years. They have 20 locations across the United States and offer a range of moving services, including local and long-distance moving, commercial moving, piano moving, packing and unpacking, and storage facilities. In their endeavor to provide quality moving services, they closely align their work with principles like ethical conduct and professionalism, which are key among many movers in Worcester, MA. Clients are assigned a dedicated move coordinator to address any concerns and ensure a smooth moving experience. With a strong focus on customer satisfaction, Gentle Giant prides itself in creating customers for life.
Gentle Giant Moving Company
About Gentle Giant Moving Company
Additional Cities Served: Framingham, Marlborough
Moving Services
- Long Distance Movers
- Local Moving
- Packing & Unpacking
- Moving Box Delivery
- Commercial Moving
- Storage Facilities
- White Glove Moving
- Piano Moving Services
- Craning & Specialty Moving
- Personal Move Coordinators
Authorized
for Interstate Moves
Last Checked: 10/18/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Gentle Giant Moving Company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Gentle Giant Moving Company is overwhelmingly praised for its exceptional service, professionalism, and efficiency, with the vast majority of customers reporting highly positive experiences and recommending the company.
Recent Reviews Mention...
“great work by movers”
“great work by movers”
“exceptional service provided”
2. Punctuality
Nationwide Average: 8.07/10
Gentle Giant Moving Company consistently receives high praise for on-time arrivals and early departures, with a few instances of delays or miscommunication noted.
Recent Reviews Mention...
“they showed up on time”
“they changed the window of showing up”
“arrived at our home on time”
3. Affordability
Nationwide Average: 7.69/10
Gentle Giant Moving Company has mixed reviews, with some customers finding their services reasonably priced and under budget, while others consider them expensive or significantly overpriced.
Recent Reviews Mention...
“drastically over-charged for the move”
“very affordable pricing”
“an excellent value”
4. Communication
Nationwide Average: 7.53/10
Gentle Giant Moving Company generally excels, demonstrated by numerous mentions of outstanding, responsive, and helpful interactions, though there were a few instances of dissatisfaction primarily regarding notice, customer service, and follow-up.
Recent Reviews Mention...
“great communication from initial call to final walk-through”
“accessible and supportive”
“couldn't say when they would be there”
5. Stick to Prices
Nationwide Average: 5.99/10
Gentle Giant Moving Company generally performs well, often meeting or coming in below the initially estimated costs, despite a few instances of billing discrepancies and unexpected charges.
Recent Reviews Mention...
“came in under estimate”
“insisted on 3 guys and a truck despite requests”
“Gentle Giant's quote was accurate”
Customer Insights
Cost: $ 5297.00 from 3 reviews
Hourly Minimum: 2 hours from 6 reviews
Local Move Duration: 4 hours from 23 reviews
Interstate Move Duration: 3 days from 6 reviews
Great Crew Members
Bambi, Theresa | Bambi chose GG, Theresa helped with coordination |
crew chief | terrific, courteous, patient, and efficient |
Jim Chidiac | was flexible, supportive, and thorough |
Adrian,Zach | Adrian and Zach are praised for their efficiency and care |
Michael, Caleb, Dennis | worked efficiently and took great care |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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