PODS Moving & Storage, established in 1998, revolutionized the moving and storage industry with its portable storage containers. The company caters to residential and business customers and offers various container sizes to meet diverse needs. Focused on providing flexible and convenient solutions, PODS delivers and picks up the container, while customers can load and unload at their own pace. Temporary storage is also available at local PODS Storage Centers. With over 245 storage center locations across the United States, Canada, Australia, and the United Kingdom, PODS has completed over 6 million moves, including 1.5+ million long-distance moves. Beyond moving and storage, PODS provides packing supplies, car shipping, and connections to Professional Braintree Town, MA movers.
PODS Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Randolph Town, Winthrop Town
Moving Services
- Residential Moving
- Business Moving
- Local Moving
- LongDistance Moving
- CrossCountry Moving
- International Moving
- Small Moving
- Piano Moving
- Appliance Moving
- Furniture Moving
Massachusetts Moving License
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage receives highly polarized reviews, with some customers praising their moving and storage solutions as perfect, while a significant number of others describe their services as terrible and highly disappointing, highlighting issues with customer service and reliability.
Recent Reviews Mention...
“great work by movers”
“quality of service was terrible”
“overall service was highly disappointing”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage frequently fails to meet scheduled delivery and pickup times, often with significant delays and poor communication, as reported by the majority of customer experiences.
Recent Reviews Mention...
“Container arrived on time”
“waited all day, delivery never arrived”
“waiting for 3rd pod delivery.”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage receives mixed reviews, with some customers finding their pricing very reasonable and competitive, particularly with discounts and compared to full moving services, while a significant number express concerns over high costs, unexpected fees, and price increases, suggesting the company might not consistently offer the best value or transparency in pricing.
Recent Reviews Mention...
“Very reasonable price”
“continuous price increases to a ripoff level”
“PODS may be outcompeted on pricing and service”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage experiences a significant divide, with numerous customers reporting poor, inefficient service and lack of responsiveness, while a smaller fraction highlights exceptional customer service and responsiveness.
Recent Reviews Mention...
“customer service almost nonexistent”
“difficulty and delays when attempting to schedule”
“wouldn't honor removal date or grace period”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage frequently fails to honor their original quotes, leading to numerous customer complaints about unexpected and unjustified charges.
Recent Reviews Mention...
“kept increasing monthly price from original quote”
“unwilling to refund or adjust extra rental charges”
“didn't stick to the quoted prices”
Customer Insights
Cost: $ 895.00 from 9 reviews
Interstate Move Duration: 7 days from 8 reviews
Great Crew Members
| Staff at Manchester | good experience at the Manchester facility |
| Frank, Tony | Frank and Tony were awesome to deal with |
| POD Team | relieved my moving stress |
| wonderful drivers | drivers who deliver/pick up the PODS are wonderful |
| Mike B | ensured the very best service and helped with drop off |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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