Having been in business for nearly 25 years, PODS Moving & Storage offers moving and storage services tailored to their customers' unique needs. Originating in the U.S., PODS has extended its reach to over 245 storage center locations servicing 46 states and 6 provinces, and even operates internationally in Canada, Australia, and the United Kingdom. The company's commitment is to provide a comprehensive moving experience, which includes various container sizes (8-foot, 12-foot, and 16-foot), packing supplies, connection to trusted local labor providers, and car shipping services. Unlike traditional movers in Randolph Town, MA, PODS offers you control that standard movers lack, such as integrated storage options, adjustable scheduling, and the convenience to load and unload belongings at your own pace.
PODS Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Franklin Town, West Springfield Town
Moving Services
- Moving
- Storage
- Moving & Storage
- Car shipping
- Moving and storage supplies
- Packing and loading support
- Moving help
- Move In Services
- Order packing supplies online
- Safely ship your vehicle
Massachusetts Moving License
Active
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage receives sharply polarized reviews, with numerous customers reporting highly negative experiences, contrasting with a segment praising their exceptional service.
Recent Reviews Mention...
“extremely terrible experience overall”
“major concerns but still moderate rating for service”
“they will manipulate circumstances for more money”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage has a significant number of reports of late or missed deliveries and pickups, despite some instances of on-time service.
Recent Reviews Mention...
“arrived on time”
“PODS did not arrive on contracted date”
“still waiting for pick up and delivery”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage garners mixed reactions, with some customers finding it to be a reasonable and cost-effective solution for their moving and storage needs, while a significant number of others criticize it for being expensive, citing hidden fees, unexpected price increases, and better alternatives in terms of pricing.
Recent Reviews Mention...
“Very reasonable price”
“monthly price kept increasing, felt like a ripoff”
“compared prices and would consider competitors”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage appears to struggle significantly, evidenced by numerous reports of poor customer service, unresponsiveness, and overall challenges in effectively communicating with customers, despite a few instances of positive feedback.
Recent Reviews Mention...
“customer service was almost nonexistent”
“placed on hold too long and poor communication”
“communication was unhelpful.”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage frequently fails, often leading to unexpected and additional charges for customers.
Recent Reviews Mention...
“charged another full month unfairly”
“they wouldn't honor the grace period”
“knew about delay days earlier but didn't inform”
Customer Insights
Cost: $ 872.00 from 10 reviews
Interstate Move Duration: 5 days from 9 reviews
Great Crew Members
| Frank, Tony | Frank and Tony were awesome and skilled |
| POD Team | thank you! |
| drivers | drivers are the most wonderful people |
| Alberto | Alberto was very helpful and friendly |
| Mike B | Mike B went above and beyond, ensured smooth service. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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