Troy’s Moving & Storage is a family-owned and operated business that has been moving homes and businesses for over 25 years. Located in Methuen, it is licensed for moving in Massachusetts and eight other states, including New York, Rhode Island, and Pennsylvania. This company offers residential and commercial moves as well as piano moving, household or office packings, storage options, and furniture disassembly and reassembly services. BBB-accredited since 2006, Troy’s Moving & Storage has movers who know how to wrap breakables and valuable possessions with perfect care. It also welcomes emergency moves in case of an unexpected event and gives free estimates to help you plan your move. Whether you require experienced movers serving Lawrence, MA, or need to avail services from a range of Lawrence moving companies, Troy's should completely meet your needs. Services come with free 1.5-cubic meter boxes with the booking of five rooms or more.
Troy's Moving & Storage
Moving Services
- Household and Office Packing
- Internal Moves
- Affordable Services
- Trucks Pods Crates Loaded or Unloaded
- Free InHome Estimates
- Multiple Locations to Serve You
- Emergencies Welcomed
- Piano Moving
- Packing Supplies
- Storage Services
Massachusetts Moving License
Active
Last Checked: 03/01/22Authorized
for Interstate Moves
Last Checked: 10/17/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Troy's Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Troy's Moving & Storage is highly praised for their efficient, courteous service, and professionalism, with a majority of reviews indicating exceptional satisfaction, despite a few instances of dissatisfaction regarding service speed, cost, and after-service issues.
Recent Reviews Mention...
“recommend this company and would hire again”
“Troy made my move less stressful”
“awesome team and always a pleasure to work with”
2. Punctuality
Nationwide Average: 8.07/10
Troy's Moving & Storage generally arrives on time or early, though there are a few instances of delays.
Recent Reviews Mention...
“arrived ten minutes early”
“On time for the move”
“movers were early”
3. Affordability
Nationwide Average: 7.69/10
Troy's Moving & Storage generally offers competitive and reasonable pricing options, though there are a few instances of perceived high quotes.
Recent Reviews Mention...
“very good pricing”
“job came in under estimate”
“job moved a lot faster saving me money”
4. Communication
Nationwide Average: 7.53/10
Troy's Moving & Storage has sharply polarized reviews, with customers experiencing either excellent responsiveness and helpfulness or significant challenges in being heard and respected.
Recent Reviews Mention...
“no longer responding to emails”
“Troy is extremely responsive”
“Troy kept me well informed before the move.”
5. Stick to Prices
Nationwide Average: 5.99/10
Troy's Moving & Storage generally receives high praise for providing accurate or lower-than-expected final costs, notwithstanding a few instances of price discrepancies.
Recent Reviews Mention...
“came in under estimate”
“Troy was very up front with his quote”
“finished well under the original cost estimate”
Customer Insights
Local Move Duration: 1.5 hours from 5 reviews
Great Crew Members
Troy | Troy provided very good service |
Troy | Troy himself came out and was super friendly |
Troy | Troy was very up front with his quote |
Mike, Reed, Christen | Professional and navigated a tight alley skillfully |
Troy | named as a contact person for the damage but wasn't helpful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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