1-800-PACK-RAT Moving and Storage is a company that provides moving and storage solutions to customers across the country. Their all-steel, portable storage and moving containers ensure items are safe and secure, and they strive to deliver excellent customer service. The company offers services such as long-distance moving solutions, local moving solutions, on-site storage solutions, secure warehouse storage solutions, and business solutions. For those looking for movers in Methuen, MA, 1-800-PACK-RAT could potentially offer the services they require. They aim at offering a higher level of customer service and better-quality containers than their competitors, with steel containers that prevent moisture absorption and help to deter mold and mildew.
1-800-PACK-RAT Moving and Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About 1-800-PACK-RAT Moving and Storage
Additional Cities Served: Franklin Town, Bridgewater Town
Moving Services
- LongDistance Moving Solutions
- Local Moving Solutions
- OnSite Storage Solutions
- Secure Warehouse Storage Solutions
- AllSteel Containers
- Business Solutions
- Moving Containers
- Residential Solutions
- Storage Facility Locations
- Compare Us to Storage Facilities
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Summarized Review of 1-800-PACK-RAT Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
1-800-PACK-RAT Moving and Storage receives mixed reviews with a segment of customers praising their efficiency and care, while a significant portion express dissatisfaction due to unprofessional service and delivery issues.
Recent Reviews Mention...
“exceeded my expectations with efficient and careful handling”
“they built a solid foundation of efficiency, reliability, and care”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
1-800-PACK-RAT Moving and Storage generally struggles to deliver and pick up containers on time, consistently facing delays and communication issues as per customer feedback.
Recent Reviews Mention...
“Showed up just before time window ended”
“they cancelled my order last minute”
“one of my pods was delayed by one day”
3. Affordability
Nationwide Average: 7.69/10
1-800-PACK-RAT Moving and Storage appears to predominantly struggle with maintaining consistent and expected pricing, as echoed by numerous customers facing unexpected and excessive costs.
Recent Reviews Mention...
“Price was fine”
“extremely expensive due to unexpected fuel bill ”
“extremely expensive due to additional costs”
4. Communication
Nationwide Average: 7.53/10
1-800-PACK-RAT Moving and Storage seems to struggle significantly, with numerous customers facing difficulties in reaching out, experiencing long hold times, and receiving poor or non-existent customer service, despite a few reports of positive interactions.
Recent Reviews Mention...
“the people helping me are awesome”
“hard to communicate about container pickup ”
“Customer service was initially unhelpful”
5. Stick to Prices
Nationwide Average: 5.99/10
1-800-PACK-RAT Moving and Storage frequently fails to honor their original quotes, leading to unexpected and additional charges for customers.
Recent Reviews Mention...
“did not stick to quoted prices due to fuel bill ”
“billed another $500 unexpectedly”
“so far nothing like...hidden fees”
Customer Insights
Cost: $ 1787.00 from 7 reviews
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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