PODS Moving & Storage

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based on 757+ data points
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About PODS Moving & Storage

Established in 1998, PODS Moving & Storage is a recognized name in the moving and storage sector. The company is headquartered in Fairfield County, Connecticut and has widespread operations not only throughout the United States but also in various other countries such as Canada, Australia, and the UK. Catering to an extensive service area, PODS presents tailored solutions to cater to the moving and storage needs of its diverse clientele. Their offers include, but aren't limited to portable storage containers, pay-as-you-go pricing, and flexible scheduling. What's more, PODS delivers packing supplies, connects clients to reputable local labor providers, and even offers car shipping services making it an ideal choice for those seeking Springfield, MA's top-rated movers.

Moving Services

  • Local Moving
  • LongDistance Moving
  • Storage Services (OnSite and at Our Facilities)
  • Packing & Loading Assistance
  • Moving Supplies
  • Car Shipping
  • Retrieve Previous Quote
  • Commercial Storage Units
  • Commercial Moving

Massachusetts Moving License

Active

Last Checked: 03/01/22

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Summarized Review of PODS Moving & Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

4.54/10

Nationwide Average: 8.44/10

Comment Dots

PODS Moving & Storage has received overwhelmingly negative reviews, with criticisms focusing on poor customer service, delivery issues, and dissatisfaction with the overall experience, despite a few positive remarks about some staff members and specific instances of good service.

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Recent Reviews Mention...

company tries to manipulate circumstances for more money

delivery to the wrong address shows poor service quality

great work by movers

2. Punctuality

3.72/10

Nationwide Average: 8.07/10

Comment Dots

PODS Moving & Storage frequently faces challenges with timely deliveries and pickups, with numerous instances of missed or significantly delayed service, despite a few reports of satisfactory communication and scheduling.

Reviews Mention icon

Recent Reviews Mention...

Pods is on time

they showed up on time

they were a no call no show for a delivery.

3. Affordability

4.34/10

Nationwide Average: 7.69/10

Comment Dots

PODS Moving & Storage is generally perceived as expensive and not cost-effective, with multiple customers highlighting issues related to continuous price increases, unexpected charges, and feeling overcharged, despite a few reviews considering it an affordable option.

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Recent Reviews Mention...

extremely expensive due to continuous price increases

manipulates costs for more money

lost a lot of money with Pods

4. Communication

3.57/10

Nationwide Average: 7.53/10

Comment Dots

PODS Moving & Storage predominantly receives criticism for its consistently poor customer service, including almost nonexistent responses, unhelpful interactions, and significant difficulties in reaching support personnel, although there are a few reports of satisfactory communication experiences.

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Recent Reviews Mention...

customer service is almost nonexistent

didn't honor website removal date information

they insulted me about their mistake

5. Stick to Prices

2.72/10

Nationwide Average: 5.99/10

Comment Dots

PODS Moving & Storage frequently faces criticism for not honoring their original quotes, charging additional fees, and various billing discrepancies, despite a few instances of resolving such issues.

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Recent Reviews Mention...

did not honor the stated removal date

billed an entire month even for partial use

No surprises

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Customer Insights

Cost: $ 326.00 from 3 reviews


Interstate Move Duration: 10 days from 5 reviews

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Great Crew Members

HectorHector was professional, efficient, communicative and fast
Hectorwent above and beyond, very caring and professional
HectorHector was very helpful and friendly
Hectorextremely nice and friendly when delivering the pod
Frank, Tonythey were professional and friendly
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

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