As a family-owned and operated moving company for over 25 years, Troy Moving & Storage understands that moving is not something any family looks forward to. That’s why it is dedicated to making your moving day an experience that is stress-free for you and your family by providing full-service moving solutions that cover everything you’ll need to get your belongings from point A to point B without breaking your back or your wallet. With its years of experience, the professional movers of Troy Moving & Storage can make the usually time-consuming process of moving into a seamless transition, giving you more time in the day to focus on settling into your new home. For more details about other available moving services in the area, you can also check out Worcester, MA's top-rated movers.
Troy Moving & Storage
About Troy Moving & Storage
Additional Cities Served: Lowell, Lynn, Nashua, Lawrence, Framingham, HaverhillShow More >
Moving Services
- Household Packing
- Office Packing
- Internal Moves
- Affordable Services
- Trucks Pods Crates Loaded or Unloaded
- Pianos
- Storage
- Free InHome Estimates
- Multiple Locations to Serve You
- Emergencies Welcomed
Massachusetts Moving License
Active
Last Checked: 03/01/22Authorized
for Interstate Moves
Last Checked: 12/20/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Troy Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Troy Moving & Storage generally receives praise for their efficient, courteous service and high-quality moves, although there are a few reports of dissatisfaction concerning service and pricing.
Recent Reviews Mention...
“great work by movers”
“fantastic job by the moving team”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Troy Moving & Storage consistently demonstrates reliability and timeliness, with the majority of customers reporting that the movers arrived on time or even early, despite a few instances of delays.
Recent Reviews Mention...
“they showed up on time”
“they are very prompt”
“Two workers instead of three, over time limit”
3. Affordability
Nationwide Average: 7.69/10
Troy Moving & Storage generally offers competitive rates and often comes in under budget, though there are occasional concerns about unexpected costs.
Recent Reviews Mention...
“gave tips to save money”
“Price was reasonable”
“Overpriced for not great service”
4. Communication
Nationwide Average: 7.53/10
Troy Moving & Storage generally received high praise for responsiveness, informative updates, and helpfulness, though there were notable instances of unresponsiveness and complaints about customer service.
Recent Reviews Mention...
“very responsive and explained everything”
“Upfront with all anticipated costs”
“responsive”
5. Stick to Prices
Nationwide Average: 5.99/10
Troy Moving & Storage generally excels, with many customers highlighting their honesty and accuracy in estimates, though there are a few instances of cost exceeding expectations.
Recent Reviews Mention...
“came under their quote”
“Forced to pay extra amount beyond time limit”
“Troy was very up front with his quote”
Customer Insights
Local Move Duration: 4 hours from 7 reviews
Great Crew Members
Troy | mentioned positively |
Troy | Troy led a hardworking and polite team |
Jason, Mark, Adam | took good care of us, and I appreciate it |
Troy, Cory, Jose | Troy and his workers are nice and conducted themselves well |
Troy | explained the process and options well, engaged well with us |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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