Allen & Coles Moving Systems is a full-service professional moving and storage company based in New England with over 20 years of experience. The company has three locations in Maine, New Hampshire, and Massachusetts, enabling them to serve the greater New England area with personalized and affordable moving services. As a North American Van Lines agent, they also provide international moving services. In addition to residential and commercial moving, Allen & Coles offers short-term and long-term storage options at three locations in the New England area. Founded in 1986 by Julian Coles, the company has received multiple Quality Awards and has a team of NAVL Vanguard Award-winning drivers.
Allen & Coles Moving Systems
based on 345+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Allen & Coles Moving Systems
Additional Cities Served: Chicopee, Leominster, Fitchburg, Marlborough, Gardner
Moving Services
- Residential Moving
- Commercial Moving
- International Moving
- Storage Services
- Local Moving
- Long Distance Moving
- Move Preparation
- Commercial Storage
- Residential Storage
- Specialized Moving
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Summarized Review of Allen & Coles Moving Systems
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
6.96/10
Nationwide Average: 8.44/10
Allen & Coles Moving Systems receives predominantly negative reviews, with a significant number of customers expressing deep dissatisfaction, although a few reports highlight exceptional service and professionalism.
Recent Reviews Mention...
“party kids dropped things, no precautions taken”
“recommend this company and would hire again”
“great disappointment with the service”
2. Punctuality
6.08/10
Nationwide Average: 8.07/10
Allen & Coles Moving Systems seems to struggle with consistent on-time arrivals and deliveries, facing numerous complaints about delays and unprofessional conduct, despite some instances of punctuality.
Recent Reviews Mention...
“they were not punctual in providing a quote”
“estimator did not show up as scheduled”
“They showed up on time.”
3. Affordability
6.13/10
Nationwide Average: 7.69/10
Allen & Coles Moving Systems is critiqued for significant price discrepancies, including unexpected charges and instances where the final cost was doubled, indicating a substantial concern over cost management and transparency.
Recent Reviews Mention...
“Price off by 3k and additional cost after belongings picked up”
“price was perfect for what they needed to accomplish”
“most reasonable quote received”
4. Communication
5.18/10
Nationwide Average: 7.53/10
Allen & Coles Moving Systems generally receives negative reviews for their lack of responsiveness and poor customer service, with complaints about unreturned calls and emails, though there are a few exceptions of positive feedback praising their informative approach.
Recent Reviews Mention...
“no response to texts or follow-ups”
“hard to get estimate and communication felt scammy”
“no clear communication from estimator”
5. Stick to Prices
4.42/10
Nationwide Average: 5.99/10
Allen & Coles Moving Systems frequently receives criticism for overbilling and not adhering to their original estimates, despite a couple of instances where they honored their quotes and refund promises.
Recent Reviews Mention...
“did not stick to their timeline for providing a quote”
“They overbilled me.”
“Quoted price off by 3k and additional charges after pickup”
Great Crew Members
| AJ | AJ made a significant positive impact |
| Dave | Dave was excellent |
| Bill B.,Scott | Bill was very informative and reassuring. Scott kept in close touch and solved problems creatively. |
| Carrie Niedzwecki | confidence, trust-building, and professional guidance were outstanding. |
| Matt, Brian | worked tirelessly, everything reassembled |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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