Pony Express Moving Services began over 18 years ago as a local mover with just one truck. Today, it is one of the most respected moving companies in Boston, Massachusetts. Pony Express Moving Services has earned its place as a go-to mover for families and businesses. It continues to provide exceptional customer service and high-quality relocations. Whether you're moving locally or long-distance, it can handle all your moving needs. Pony Express Moving Services is fully licensed, insured, and bonded. This gives you confidence knowing you're moving with seasoned professionals who offer Boston, MA moving services. It takes pride in the fact that much of its business comes from word-of-mouth recommendations, living up to its reputation for high standards of service.
Pony Express Moving Services
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Pony Express Moving Services
Additional Cities Served: Cambridge, Quincy, Lynn, Newton, Somerville, WalthamShow More >
Moving Services
- Residential Moving
- Commercial Moving
- Interstate Moving
- Delivery Services
- Packing Services
- Fine Art Moving
- Furniture and Antique Delivery
- Crating and Fine Arts Transport
- NYC Specialists
- Local and Interstate Licensed Motor Carrier
Massachusetts Moving License
Active
Last Checked: 03/01/22Awards
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Summarized Review of Pony Express Moving Services
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Pony Express Moving Services receives overwhelmingly positive feedback for their professional, efficient moves and exceptional service, despite a few instances of dissatisfaction regarding damage and delays.
Recent Reviews Mention...
“Best moving experience ever”
“best experience ever with the movers”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Pony Express Moving Services generally receives high praise for their on-time arrivals, although there are a few instances of delays or scheduling issues, which they often communicated about effectively.
Recent Reviews Mention...
“able to get to me within an hour”
“they showed up on time”
“arrived on time with plenty of warning”
3. Affordability
Nationwide Average: 7.69/10
Pony Express Moving Services is predominantly praised for its reasonable pricing and competitive deals, with only a few instances of dissatisfaction regarding costs exceeding initial quotes.
Recent Reviews Mention...
“estimate was very reasonable”
“definitely more expensive than quoted”
“most affordable option”
4. Communication
Nationwide Average: 7.53/10
Pony Express Moving Services mostly received high praise for their responsive and courteous communication, although there were a few instances of dissatisfaction regarding responsiveness and follow-up.
Recent Reviews Mention...
“customer service was amazing and fast”
“they helped and fixed the pricing mix-up”
“accommodated Zoom request, clear on logistics”
5. Stick to Prices
Nationwide Average: 5.99/10
Pony Express Moving Services overwhelmingly excels, with numerous customers reporting prices as quoted, no hidden fees, and some even being charged less than initially estimated, alongside a few isolated issues of pricing discrepancies.
Recent Reviews Mention...
“fixed the pricing mix-up when I called”
“did not stick to the quoted price”
“almost double the quoted price”
Customer Insights
Hourly Minimum: 2 hours from 5 reviews
Local Move Duration: 3.5 hours from 24 reviews
Interstate Move Duration: 3 days from 9 reviews
Great Crew Members
| Abel, Mike, Danny | didn't waste no time and very efficient |
| Josh | Josh was very personable and shared great stories |
| Josh, Susan | Josh and Susan were very helpful in planning and follow-up |
| Josh, Brennen, Zack | helped us out on short notice and were professional |
| Freddy, Mike H | Freddy and Mike H were incredible and professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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