Eagle Lines is a Boston-based moving company with over 25 years of experience in the industry, serving the New England area. As one of the movers in Boston, MA, the company provides local, long-distance, and international moving services for residential and commercial clients. Their trained professional staff ensures that clients' belongings are expertly protected, packed with care, and arrive safely at their new destination. Eagle Lines has built a reputation for providing streamlined and stress-free moving experiences, tackling everything from small, local moves to large-scale cross-country relocations.
Eagle Lines
About Eagle Lines
Additional Cities Served: Cambridge, Revere, Everett, Melrose, Winthrop Town
Moving Services
- Local Moving Services
- Long Distance Moving
- International Moving
- Commercial Services
- Professional Packing Services
Massachusetts Moving License
Active
Last Checked: 03/01/22Not Authorized
for Interstate Moves
Last Checked: 12/05/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Eagle Lines
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Eagle Lines generally provides a highly satisfactory and professional moving experience, with a significant majority of clients praising their efficient, courteous service, despite a few instances of poor experience and customer grievances.
Recent Reviews Mention...
“great company”
“Best company in Boston”
“they took advantage of my innocence and overcharged.”
2. Punctuality
Nationwide Average: 8.07/10
Eagle Lines generally receives positive feedback for being on time, with many customers noting prompt arrivals, though there are some reports of delays and late deliveries.
Recent Reviews Mention...
“showed up on time”
“came 1.5 hours late”
“Arrived on time”
3. Affordability
Nationwide Average: 7.69/10
Eagle Lines generally received high praise for being an economical and competitive choice in pricing, with numerous customers highlighting its reasonable rates and competitive quotes, despite a few reporting instances of higher-than-expected costs.
Recent Reviews Mention...
“I paid way too much money for this move.”
“price increased close to $3000 unexpectedly”
“charged almost double the estimate”
4. Communication
Nationwide Average: 7.53/10
Eagle Lines shows a mix of experiences with customers praising their responsiveness and professional service in some instances, while others report significant issues with misinformation, lack of follow-up, and rudeness.
Recent Reviews Mention...
“customer service was smug and misleading”
“Good communication”
“movers were incredibly dismissive”
5. Stick to Prices
Nationwide Average: 5.99/10
Eagle Lines shows a mixed response with multiple complaints about not adhering to initial quotes but also numerous instances where they either met or surpassed expectations by avoiding extra charges and aligning closely with the original estimates.
Recent Reviews Mention...
“representatives made verbal guarantees they didn't intend to honor”
“misleading about deposits”
“asked for extra money every time.”
Customer Insights
Local Move Duration: 3.75 hours from 3 reviews
Interstate Move Duration: 6 days from 16 reviews
Great Crew Members
Tai | movers were mentioned positively for responsiveness and smooth process |
Rachael | Rachael was very prompt in answer |
Tai | Tai was nice and helpful |
Tai | always easily available and very patient |
Rachel | Rachel was very professional and thorough |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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