Eagle Lines

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based on 991+ data points
Circle Info

About Eagle Lines

Eagle Lines is a Boston-based moving company with over 25 years of experience in the industry, serving the New England area. As one of the movers in Boston, MA, the company provides local, long-distance, and international moving services for residential and commercial clients. Their trained professional staff ensures that clients' belongings are expertly protected, packed with care, and arrive safely at their new destination. Eagle Lines has built a reputation for providing streamlined and stress-free moving experiences, tackling everything from small, local moves to large-scale cross-country relocations.

Additional Cities Served: Cambridge, Revere, Everett, Melrose, Winthrop Town

Moving Services

  • Local Moving Services
  • Long Distance Moving
  • International Moving
  • Commercial Services
  • Professional Packing Services

Massachusetts Moving License

Active

Last Checked: 03/01/22
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 10/17/24

USDOT

2234202

ENTITY TYPE

Broker

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of Eagle Lines

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

7.11/10

Nationwide Average: 8.44/10

Comment Dots

Eagle Lines generally provides a highly satisfactory and professional moving experience, with a significant majority of clients praising their efficient, courteous service, despite a few instances of poor experience and customer grievances.

Reviews Mention icon

Recent Reviews Mention...

great company

Best company in Boston

they took advantage of my innocence and overcharged.

2. Punctuality

7.48/10

Nationwide Average: 8.07/10

Comment Dots

Eagle Lines generally receives positive feedback for being on time, with many customers noting prompt arrivals, though there are some reports of delays and late deliveries.

Reviews Mention icon

Recent Reviews Mention...

showed up on time

Arrived on time

came 1.5 hours late

3. Affordability

7.62/10

Nationwide Average: 7.69/10

Comment Dots

Eagle Lines generally received high praise for being an economical and competitive choice in pricing, with numerous customers highlighting its reasonable rates and competitive quotes, despite a few reporting instances of higher-than-expected costs.

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Recent Reviews Mention...

I paid way too much money for this move.

price increased close to $3000 unexpectedly

charged almost double the estimate

4. Communication

5.76/10

Nationwide Average: 7.53/10

Comment Dots

Eagle Lines shows a mix of experiences with customers praising their responsiveness and professional service in some instances, while others report significant issues with misinformation, lack of follow-up, and rudeness.

Reviews Mention icon

Recent Reviews Mention...

customer service was smug and misleading

movers were incredibly dismissive

Good communication

5. Stick to Prices

5.6/10

Nationwide Average: 5.99/10

Comment Dots

Eagle Lines shows a mixed response with multiple complaints about not adhering to initial quotes but also numerous instances where they either met or surpassed expectations by avoiding extra charges and aligning closely with the original estimates.

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Recent Reviews Mention...

representatives made verbal guarantees they didn't intend to honor

misleading about deposits

asked for extra money every time.

Customer Insights icon

Customer Insights

Local Move Duration: 3.75 hours from 3 reviews

Interstate Move Duration: 6 days from 16 reviews

Great Crew Members icon

Great Crew Members

Taimovers were mentioned positively for responsiveness and smooth process
RachaelRachael was very prompt in answer
TaiTai was nice and helpful
Taialways easily available and very patient
RachelRachel was very professional and thorough
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Eagle Lines

Location
225 Franklin St, Boston, MA, 2110
Phone
(617) 923-3700
Link
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