PODS Moving & Storage has been in business for nearly 25 years, revolutionizing the moving and storage industry with its portable storage containers. The company offers personalized moving and storage solutions tailored to customers' unique needs, ranging from local to long-distance moves. Based in the United States, PODS has multiple locations and operates in Canada, Australia, and the United Kingdom. The company provides various container sizes (8-foot, 12-foot, and 16-foot) and additional services, such as car shipping, moving supplies, and packing and loading help. With a focus on flexibility, adjustable scheduling, and customer support, PODS aims to make the Salisbury, MD moving experience seamless and stress-free.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Cambridge, Laurel, Princess Anne, Chincoteague, Crisfield, Snow HillShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Packing and Loading Assistance
- Moving Supplies
- Car Shipping
- Commercial Moving
- Moving Helpers
- Moving and Storage Supplies
- Move In Services
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
6.93/10
Nationwide Average: 8.44/10
PODS Moving & Storage receives a mix of high praise for convenience, great customer service, and ease of use, with a significant portion of customers reporting excellent experiences, while simultaneously facing strong criticism for issues regarding high costs, damaged PODS, and some extremely dissatisfied customers who would not recommend the service.
Recent Reviews Mention...
“great resource when moving”
“cost more than twice the numbers I was told on the phone”
“Brandon did an excellent job”
2. Punctuality
5.14/10
Nationwide Average: 8.07/10
PODS Moving & Storage has received mixed feedback, with some customers experiencing timely service and others facing significant delays and communication issues regarding scheduling.
Recent Reviews Mention...
“had to wake up at 7 am and sit around for 3 hours”
“Timely delivery”
“had a delay and wasn't notified until the morning”
3. Affordability
4.78/10
Nationwide Average: 7.69/10
PODS Moving & Storage has received mixed reviews, with some customers indicating great value and satisfactory pricing, while a considerable number report experiences of unexpectedly high costs, hidden fees, and charges exceeding initial quotes.
Recent Reviews Mention...
“cost more than twice what was originally told”
“"got scammed $1500, indicates extremely expensive"”
“at a great price”
4. Communication
5.47/10
Nationwide Average: 7.53/10
PODS Moving & Storage exhibits a polarized pattern where some customers experience excellent interaction with drivers, great customer service, and easy online management, while a notable portion reports significant difficulties in reaching support, poor responsiveness, and inadequate notification about service issues.
Recent Reviews Mention...
“drivers take time to explain the POD”
“hard to get through to by phone”
“communicated all the way through”
5. Stick to Prices
3.59/10
Nationwide Average: 5.99/10
PODS Moving & Storage often falls short, with prevalent complaints about hidden fees, overcharging, and a general dissatisfaction regarding the accuracy of their initial quotes.
Recent Reviews Mention...
“hidden fees and fine print nonsense”
“"Got scammed, implies not sticking to quoted prices"”
“offered a $200 settlement on a $400 claim”
Customer Insights
Cost: $ 2502.00 from 3 reviews
Great Crew Members
| Brandon | great experience |
| Brandon | offered awesome morning encouragement |
| Brandon | Brandon did an excellent job |
| drivers,call center | excellent service provided |
| Mike Nixon | Mike was considerate and provided exceptional service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact PODS Moving & Storage
550 W Rd Ste 300 Gate 2, Salisbury, MD, 21801
(877) 770-7637
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