PODS Moving & Storage revolutionized the moving and storage industry when established in 1998 by introducing the concept of portable storage containers. The Maryland-based company has rapidly expanded and now has over 3000 associates across the United States and Canada, as well as international services in Canada, Australia, and the United Kingdom. The company has conducted over 6 million moves, including more than 1.5 million long-distance ones. PODS provide tailored solutions specific to the unique needs of its customers. These include built-in storage, adjustable scheduling, multiple container sizes, packing supplies, connection to local labor providers, and car shipping, thereby further enhancing its flexibility and superior customer experience. If you're looking for more moving options in the area, check out the list of top Baltimore, MD moving companies.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Hagerstown, Aberdeen, Havre de Grace, Bel Air
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Storage OnSite
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Retrieve Previous Quote
- Moving and Storage Supplies
- Packing and Loading Support
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage receives mixed reviews but is generally praised for its professional service and efficient moving solutions, though it also faces criticism for poor communication and service delivery issues from some customers.
Recent Reviews Mention...
“Using PODS was the best method in our case”
“No communication and service not received”
“Alan's skill made the service exceptional”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage has a mixed reputation with numerous customers praising their on-time deliveries and pickups, while a significant number experienced delays and scheduling issues.
Recent Reviews Mention...
“They never showed up for the pick up”
“delivered and picked up as planned”
“they delivered quickly”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage receives varied feedback, with some customers finding it to be a cost-effective and flexible option for moves, while others criticize it for being expensive and charging more than initially quoted.
Recent Reviews Mention...
“PODS offers cost and flexibility for interstate moves”
“a bit expensive but great value”
“PODS are cheaper and easier”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage has a mix of highly praised experiences for clear and attentive interaction and numerous grievances about poor customer service and difficulty in reaching support, reflecting a notable divide in customer satisfaction.
Recent Reviews Mention...
“Could not reach them for 4 days”
“Domonique was fantastic and patient”
“Domonique called the day before and left detailed instructions”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage overwhelmingly receives negative feedback for frequently changing quoted prices and adding unexpected charges.
Recent Reviews Mention...
“price quoted never changed”
“I was charged almost a thousand dollars more than the quote”
“charged almost $3k earlier than agreed”
Great Crew Members
| Domonique | answered all of my questions |
| Alan | Alan's friendliness and skill in positioning the pod were incredible |
| Domonique | Domonique provided friendly and professional service |
| Tucker | Tucker was great, responsive, and professional |
| Ticket | Ticket was fantastic and professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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