Optima Moving and Storage is a professional moving company that has been providing local and long-distance relocation services since 2008. Based in the Eastern Seaboard region, this company offers a range of services including residential, commercial, art & antiques, and flat rate moving solutions. They provide expert and accurate information on what clients can expect during the move and handle each project with individual attention. To ensure quality service, Optima Moving carefully screens and regularly trains their team in the latest packing and moving methods. With a commitment to customer satisfaction, Optima Moving aims to make the relocation process easier and hassle-free for their clients. To find other options for movers in Baltimore, MD, feel free to check the parent city movers page.
Optima Moving and Storage
About Optima Moving and Storage
Additional Cities Served: Lancaster, Hagerstown, Westminster, Aberdeen, Hanover, Havre de GraceShow More >
Moving Services
- Local Moving
- Long Distance Moving
- Commercial Moving
- Residential Moving
- Full or partial packing
- Full or partial unpacking
- Free estimate
- Free blanket wrap
- Personal Certified Moving Consultant
- Disassembly and reassembly of major furniture
Awards
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Summarized Review of Optima Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Optima Moving and Storage generally receives high praise for their professionalism and efficient service, though they have faced criticism regarding service satisfaction and pricing issues from a notable number of customers.
Recent Reviews Mention...
“Optima is consistently fair and efficient”
“the move was unprofessional overall”
“Outstanding professionalism and efficient service”
2. Punctuality
Nationwide Average: 8.07/10
Optima Moving and Storage generally provides timely and prompt moving services, though there are a few instances of significant delays and communication issues reported.
Recent Reviews Mention...
“timely service for every move”
“they arrived at my condo late”
“Arrived promptly at the scheduled time”
3. Affordability
Nationwide Average: 7.69/10
Optima Moving and Storage generally offers reasonable and commendable pricing, despite a few instances of pricing issues reported by some customers.
Recent Reviews Mention...
“Quoted one price, then doubled it”
“quoted for $550 which was an excellent deal”
“the value is overrated”
4. Communication
Nationwide Average: 7.53/10
Optima Moving and Storage generally exhibits proficient and timely interactions, though a significant portion of feedback points to critical lapses in clarity, responsiveness, and empathy.
Recent Reviews Mention...
“timely communications every time”
“Quick to respond and communicated well”
“Didn't inform when price was escalating”
5. Stick to Prices
Nationwide Average: 5.99/10
Optima Moving and Storage generally struggles to maintain consistency, with numerous complaints about prices exceeding initial quotes, despite a few reports of reasonable rates and adherence to initial estimates.
Recent Reviews Mention...
“Doubled the quoted price”
“only added an additional $40 for extra items”
“changed the price for tape and boxes”
Customer Insights
Cost: $ 471.00 from 3 reviews
Local Move Duration: 3 hours from 3 reviews
Great Crew Members
| Marius | emailed back almost immediately |
| Marius | Marius is responsive and the crew did a great job |
| Marius | Marius was clear, responsive, and a pleasure |
| Dale | Dale made a good impression |
| Sergey | Sergey and his crew did a very good job |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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