Initially known as Portable on Demand Storage, PODS Moving & Storage revolutionized the moving and storage industry in 1998. For nearly 25 years, the company has been providing flexible moving and storage solutions to customers around the world, with over 3,000 associates across the U.S., Canada, Australia, and the United Kingdom. They offer tailor-made solutions for long-distance moves, providing customers with on-demand portable storage containers and the flexibility to load and unload at their own pace. PODS offers additional services such as car shipping, connection to trusted local labor providers, and moving supplies. It stands out for its customer-centric approach, adjustable scheduling, built-in storage, and multiple container sizes. As part of the wide array of movers in Washington DC, DC, PODS continues to provide valuable services without compromise.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Frederick, Thurmont, Taneytown, Brunswick, Walkersville, MiddletownShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Storage OnSite
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and storage supplies
- Packing and loading support
- MoveIn Services
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
primarily receives criticism for its services, with numerous customers reporting poor experiences, inadequate service, and stress, despite a few reports of satisfactory experiences.
Recent Reviews Mention...
“Be very wary of this company.”
“damaged pod and delivery issues indicate poor service”
“PODS gets 4-stars but individual efforts may vary”
2. Punctuality
Nationwide Average: 8.07/10
frequently fails to meet scheduled delivery and pickup times, significantly disappointing many customers despite a few positive experiences.
Recent Reviews Mention...
“Pod was not available when I arrived.”
“second pod was not delivered on time”
“Delivery was late but traffic may be to blame”
3. Affordability
Nationwide Average: 7.69/10
generally receives negative feedback, with customers often finding their services to be unexpectedly costly and expressing dissatisfaction with hidden or additional fees.
Recent Reviews Mention...
“got charged extra for both pods indicating high costs”
“They price matched a competitor to earn my business”
“had to get a small Uhaul which more than doubled the cost”
4. Communication
Nationwide Average: 7.53/10
consistently disappoints with numerous reports of long hold times, unresponsive customer service, and overall difficulty in resolving issues effectively.
Recent Reviews Mention...
“Over an hour on the phone, issue not resolved.”
“customer service was combative”
“customer service response has been HORRIBLE”
5. Stick to Prices
Nationwide Average: 5.99/10
frequently fails to maintain the initial quoted prices, resulting in numerous complaints of unexpected charges and inconsistent billing.
Recent Reviews Mention...
“Charged for pod delivery, no refund given.”
“did not stick to quoted prices, charged extra”
“lied about what would fit in a large POD”
Customer Insights
Cost: $ 2437.00 from 4 reviews
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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