Allen & Coles Moving Systems is a full-service professional moving and storage company based in New England with over 20 years of experience. They have three locations in Maine, New Hampshire, and Massachusetts, providing local and interstate moving services in the New England area. The family-owned company offers residential, commercial, international moving, and storage solutions with personalized and affordable services. Their highly-trained staff and award-winning drivers are dedicated to ensuring a stress-free moving experience. Allen & Coles Moving Systems has been recognized with multiple awards, including six consecutive NAVL Quality Awards, reflecting their commitment to quality and customer satisfaction. As a reliable contributor to the pool of Portland, ME's top-rated movers, they are dedicated to providing top-notch service.
Allen & Coles Moving Systems
About Allen & Coles Moving Systems
Additional Cities Served: Lewiston, South Portland, Auburn, Biddeford, Saco, WestbrookShow More >
Moving Services
- Residential Move
- Commercial Move
- International Move
- Specialized Move
- Logistics
- Residential Storage
- Commercial Storage
- Local Moving
- Long Distance Moving
- Move Preparation
Awards
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Summarized Review of Allen & Coles Moving Systems
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Allen & Coles Moving Systems has mixed reviews with a significant number of customers praising their professionalism and excellent service, while others report dissatisfaction due to issues like lost or damaged items and poor customer service.
Recent Reviews Mention...
“Lost some belongings and not returning calls”
“damaged items and delay affected my satisfaction”
“they are incompetent”
2. Punctuality
Nationwide Average: 8.07/10
Allen & Coles Moving Systems demonstrates a mixed reputation, with instances of being on time balanced against significant delays and communication issues regarding scheduling and delivery times.
Recent Reviews Mention...
“showed up an hour late”
“they scheduled me 5 days after my move in date”
“showed up on time”
3. Affordability
Nationwide Average: 7.69/10
Allen & Coles Moving Systems receives mixed reviews ranging from criticisms on unexpected charges and claims of false advertising regarding prices, to praise for their reasonable rates and competitive estimates, indicating a diverse range of customer experiences.
Recent Reviews Mention...
“I paid 10,000.00 for the transport.”
“false advertising about wearing masks”
“reported false representations regarding affordability”
4. Communication
Nationwide Average: 7.53/10
Allen & Coles Moving Systems appears to have mixed feedback, with numerous customers experiencing poor responsiveness and disorganization, while an equal number praise individual staff members for their considerate, thorough, and attentive communication efforts.
Recent Reviews Mention...
“Not returning calls, disorganized”
“weeks of unanswered texts, emails, and phone calls”
“unresponsive and received no help”
5. Stick to Prices
Nationwide Average: 5.99/10
Allen & Coles Moving Systems appears to have mixed feedback, with several customers satisfied by accurate quotes and transparency, while a significant number of others experienced issues with overbilling and substantial discrepancies between the original quotes and final charges.
Recent Reviews Mention...
“paid the quoted amount”
“won't honor the damage insurance”
“overbilled me”
Customer Insights
Local Move Duration: 5.5 hours from 4 reviews
Interstate Move Duration: 2 days from 4 reviews
Great Crew Members
| Tyler Bryant, John Kane | arranged to have damages repaired (but never did) |
| Chris, John | patience and strong work ethic |
| David, Jeanette, Ian | professional, quick, and helpful as a team |
| Ashley Jensen | Ashley Jensen was very professional and attentive |
| Don | Don was the bomb in sales process |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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