Having been in business for nearly 25 years, PODS Moving & Storage provides customers with a uniquely convenient method of storing and accessing their items. This company offers a personalized solution to moving and storage needs, with varied container sizes to select from and an effective service that takes on the task of delivering and picking up these containers. The services they offer, which includes moving services, local and long-distance moving, storage both on-site and off-site, contents protection, assistance with packing and loading, and even car shipping, are all contactless. Over 3,000 associates work with PODS Moving & Storage, operating across 46 states along with Canada, Australia, and the United Kingdom. To explore more options for movers in New Orleans, LA, feel free to visit our city movers page.
PODS Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Storage OnSite
- Move In Services
- Contents Protection
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Commercial Moving
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage generally receives negative feedback due to numerous reports of unprofessional service, poor customer experiences, and significant issues, despite a few instances of excellent service.
Recent Reviews Mention...
“overall experience sucked”
“most unprofessional and unorganized service experienced”
“worst experience ever with the service”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage experiences significant inconsistencies, with customers facing delayed pickups and missed delivery times despite some instances of commendable on-time service.
Recent Reviews Mention...
“they didn't remove the container in two weeks”
“missed scheduled dates and are late”
“delaying the final delivery and pick up”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage is criticized for being not affordable, as indicated by complaints of being overcharged.
Recent Reviews Mention...
“lack of disclosure cost me more money than expected”
“very economical”
“most economical way to move across country”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage predominantly receives negative feedback for its customer service, with complaints about rudeness, inconsistency, and unhelpfulness, despite a couple of notable exceptions highlighting satisfactory interactions.
Recent Reviews Mention...
“issues with billing and communication”
“customer service takes 30-45 minutes to respond”
“nobody answers the phone”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage consistently fails to honor their initial quotes, resulting in billing discrepancies and untimely deliveries contrary to customer expectations.
Recent Reviews Mention...
“charged twice due to system issue”
“charged for another POD at a location I did not request”
“double charged and now fighting for refund”
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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