Key Storage is a national leader in the self-storage industry, recognized for its commitment to providing secure, convenient, and clean storage solutions. This family-owned business is managed by Brundage Management Company, Inc., ensuring no disconnect between the company's values and its services. Key Storage has expanded to over 19 facilities across five states, offering a variety of storage unit options including climate-controlled spaces. Known for its superior customer service, Key Storage facilities are well-maintained and staffed with on-premise managers. Security is a top priority, with features like computer-controlled gate access and around-the-clock video monitoring. The company has been acknowledged as a three-time winner of the Mini-Storage Messengers Facility of the Year award, underscoring its excellence in the industry.
Key Storage
Moving Services
- Local Moving
- LongDistance Moving
- CrossCountry Moving
- International Moving
- Small Item Moving
- Piano Moving
- PoolTable Moving
- Appliance Moving
- LastMinute Moving
- Furniture Moving
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Summarized Review of Key Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Key Storage consistently delivers exceptional service, marked by professionalism, efficiency, and kindness, despite an isolated incident of frustration that was ultimately resolved.
Recent Reviews Mention...
“amazing service”
“Awesome service, very helpful”
“Chanel provided an unparalleled level of customer care and proficiency”
2. Affordability
Nationwide Average: 7.69/10
Key Storage is highly praised for its reasonable and competitive prices, offering great value for money, although there is a mention of additional fees affecting overall cost.
Recent Reviews Mention...
“ensuring I got the best value for my money”
“prices are pretty reasonable and affordable”
“got the best deals that worked for us”
3. Communication
Nationwide Average: 7.53/10
Key Storage consistently delivers exceptional service, offering thorough, helpful, and patient interactions, with numerous mentions of individual staff members going above and beyond, despite a few isolated instances of communication challenges.
Recent Reviews Mention...
“Guy was extremely helpful”
“Chanell provided great customer service”
“great customer service by Chanell”
4. Stick to Prices
Nationwide Average: 5.99/10
Key Storage generally maintains the initial quoted prices with transparent breakdowns and explanations, though there have been instances of added fees and issues with refunds.
Recent Reviews Mention...
“always breaks down prices, unit size and availability.”
“Eventually stuck to the original price after complaint.”
“explained rates etc to the T”
Great Crew Members
| Tevin | Mr. Tevin was very friendly and helpful |
| Tevin | Tevin was great |
| Tevin | Tevin was a great help |
| Chanell | great customer service |
| Chanell | Chanell explained things well and was reassuring |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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