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| 2925 Industrial Ave, Lake Charles, LA, 70615 | |
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| Commercial Transport and Storage, Moving & Transport, Residential Relocation Services See More |
| 2615 Country Club Rd, Lake Charles, LA, 70605 | |
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| Local moving, Junk removal, Storage See More |
| 407 Sam Houston Jones Pkwy suite c, Lake Charles, LA, 70611 | |
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| Cheap moving services, Local moving services, Long-distance moving services See More |
| Hodge, LA, 71247 | |
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| Local Moving, Long Distance Moving, Commercial Moving See More |
based on 1,433+ data points
| 60041 US-11, Slidell, LA, 70458 | |
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| Labor Only Local Moving, Long-Distance Moving, Office Moving See More |
based on 148+ data points
| Monroe, LA, 71201 | |
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| Residential Moving, Commercial Moving, Short-distance Moving See More |
This listing has been claimed by Cenla Moving & Delivery Services LLCbased on 429+ data points
| 1439 England Dr, Alexandria, LA, 71303 | |
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| Local or long distance moves, Residential movers, Commercial movers See More |
About Bayou Services
With 35 years of experience, Bayou Services is a leading provider of transport and storage solutions for businesses of all sizes. This Lake Charles-based, locally owned business helps companies move to more than 180 countries around the world with its large fleet of transport vehicles, logistics expertise, and secure storage facilities. Bayou Services can move anything, from furniture to industrial equipment to entire manufacturing plants. It has a 45,000 square foot warehouse equipped with state-of-the-art security systems and designed with climate-controlled options to meet any business storage need that you may have. Bayou Services also offers residential moves, military family relocations, and packaging supplies, including dish barrel boxes for packing fragile items, such as glassware, dinnerware, and antiques. If you're looking for quality moving companies in Lake Charles, LA, don't hesitate to reach out to us.
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.68/10 | |
| Punctuality | 9.55/10 | |
| Affordability | 7.05/10 | |
| Communication | 9.22/10 | |
| Speed | 9.71/10 | |
| Friendliness | 9.73/10 | |
| Will Hire Again | 9.59/10 | |
| Professionalism | 9.7/10 | |
| Conflict Handling | 8.21/10 | |
| Precision & Care | 9.36/10 |
Recent Customer Reviews Mention...
Quality “Selected this company and was satisfied” “worked hard beginning to end” “made move much easier” “team was extremely professional and dedicated” “the guys are professional and provide excellent service” “had a great experience” “These folks are the best!” “Awesome job with the move” “fantastic work and very helpful” “excellent overall moving experience” |
Punctuality “They came earlier than scheduled” “They’re timely” “crew was on time” “arrived earlier than expected” “arrived on time” “punctual based on the review” “crew arrived on time” “showed up right on time” “Came on time” “Bayou Services showed up on time” |
Affordability “they quoted me a great price” “May cost a little more than others but worth it” “gave me tips to save money” “Too expensive for me.” |
Communication “Amanda was always helpful and provided answers” “The lady that set up the appointment is very nice and caring” “communicated well” “so responsive” “Would rather someone call me” “excellent communications” “took note and pictures of the issues” “responsive to communication” “they were attentive to directions and requests” “responsive and easy to work with” |
Speed “worked hard from beginning to end” “very quick during the move” “worked hard to get stuff in quickly” “worked quickly and efficiently” “Move was done quickly” “they were very quick” “very helpful and expedient” “worked very quickly” “were fast” “Very quick move” |
Friendliness “treat their customers with respect” “Very friendly” “professional, respectful and trustworthy” “Vic and all his staff take care of their customers” “very helpful and thorough” “nice and patient with my children” “they were courteous” “Respectful and careful crew suggests friendliness” “they were extremely helpful and polite” “crew was friendly” |
Will Hire Again “would surely recommend using this company” “would definitely hire this team again” “can't sing enough praises to all of them” “Five Star review” “would highly recommend this company any time” “would definitely hire again” “trust them and would hire again” “would definitely hire again” “definitely would hire again” “highly recommend them and would hire again” |
Professionalism “extremely professional and dedicated to service” “showed respect and professionalism” “Professional conduct” “professional, respectful and trustworthy” “handle it all in a smooth and professional manner” “behaved very professionally” “were very professional” “top notch crew” “very professional and efficient” “professional conduct noted in review” |
Conflict Handling “willing to go above and beyond for customer needs” “Amanda was great solving a problem” “took note and pictures, acknowledging issues” “Accommodated my needs happily” “Willing to go beyond to accommodate needs” |
Precision & Care “Diligent in their packing” “amazing job of caring for and protecting your home” “did everything possible to make sure nothing was damaged” “some items were missing and damaged but not movers' fault” “Very careful with my items” “all items were delivered in good condition” “One thing wasn't kept upright but no damage” “they were attentive to directions and requests” “careful with the delivery of my baby grand piano” “handle everything with care” |
Pros & Cons
- Extremely professional and dedicated.
- Always on time or early.
- Handled belongings with care, especially fragile items.
- Responsive and communicative before, during, and after the move.
- Too expensive for some customers.
Great Crew Members
| Amanda,Henry | Amanda was helpful, Henry and crew did great packing and loading |
| Marvin, Mike | excellent workers and provide excellent service |
| Vic | Vic and his staff take care of their customers |
| Amanda | problem-solving skills acknowledged and praised |
| Henry | Thanks to Henry and his crew |
About Two Men and a Truck
Two Men and a Truck of Lake Charles is a locally owned and operated franchisee of a nationwide company started in the early 1980s. It provides residential and commercial moving and packing services in the Southwest Louisiana region, including Sulphur, Westlake, Beaumont, and Iowa. Offering services amongst the movers in Lake Charles, LA, Two Men and a Truck helps people move locally and cross-country with 26-foot trucks fully equipped with ramps, heavy pads, dollies, industrial stretch wrap, and all other tools needed to ensure their belongings are transported safely from point A to B. It has a team of professionals trained rigorously on handling items without damaging them, even when they need to be moved up or down the stairs. These movers are licensed, insured, and held to a high standard of excellence at all times.
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.66/10 | |
| Punctuality | 9.7/10 | |
| Affordability | 7.32/10 | |
| Communication | 9.35/10 | |
| Stick to Prices | 7.99/10 | |
| Speed | 9.86/10 | |
| Friendliness | 9.9/10 | |
| Will Hire Again | 9.6/10 | |
| Professionalism | 9.75/10 | |
| Conflict Handling | 4.33/10 | |
| Precision & Care | 9.6/10 |
Recent Customer Reviews Mention...
Quality “they were very fast at moving my house” “outstanding job by the moving team” “great service” “job was done in less time than expected” “the guys were friendly and efficient” “the guys were professional and made the moves smooth” “couldn't have moved without these guys” “These guys were super and professional” “Blaze and Chadwick made my move easy and extremely pleasant” “process was seamless from start to finish” |
Punctuality “were right on time” “They were punctual” “Blaze and Chadwick were very prompt” “The movers were on time” “on time service” “Showed up as promised” “showed up on time” “movers were on time” “Showed up at the time I was told” “let us know they were on their way and arrived on time” |
Affordability “price was well worth every penny” “less expensive than I thought it would be” “drastically overcharged for the move” “excellent value” “The end cost was VERY reasonable” “Too expensive!” “increased their hourly rate after disaster” “beautifully priced” “more affordable than other companies” “pricey but worth it” |
Communication “Matt and Keaton were communicative” “good communicators” “were very communicative” “easy to communicate with” “office kept in touch during move” “"guys were helpful"” “never failed to take or return a call” “Very helpful and informative on the phone” “administration service was great” “were professional and very responsive” |
Stick to Prices “very accurate with their time estimate” “No hidden costs and everything priced up front” “they gave me a price and that was the price” “again drastically overcharged” “billed for $1000 less than originally quoted” “no surprises in service delivery” “bid was revised immediately when boxes increased” “completed the job under the quoted time” |
Speed “worked together & cleared our house quickly” “moved quickly” “Very fast during the move” “didn't waste a minute” “efficient work” “completed the job in no time” “got the job done super quickly” “loaded everything quickly” “Worked quickly” “no wasted time during the move” |
Friendliness “their humor and jokes set the mood straight” “they were friendly” “very considerate young men” “the guys were friendly” “they were so very nice” “Blaze and Chadwick were courteous” “friendly movers” “professional, do not look any further” “professional and amazing - implies friendliness” “Courteous and professional behavior” |
Will Hire Again “couldn't have asked for a better moving experience” “would hire again” “Excellent service” “would absolutely recommend and use again” “would hire again thanks to the great team” “would definitely recommend them” “great” “Would use them again” “would hire Blaze and Chadwick again” “very happy with the move” |
Professionalism “the guys were professional” “conscientious & hardworking” “Professional and super” “Blaze and Chadwick were professional” “Strong, hardworking, professional” “Matt and Keaton were professional” “very professional” “professional - conducted themselves well” “Professional behavior during the move” “very professional in their job” |
Conflict Handling “Corrected misunderstanding and smoothed the process.” “damaged furniture again and did nothing about it” “blamed me for poor communication and payment issue” “Needs improvement in packing belongings” “never got a reply” “manager showed patience and understanding” |
Precision & Care “ensured things were packed correctly” “took good care of my stuff” “Very careful with items” “careful with all my items” “careful with our furniture - implies nothing was damaged” “they were careful with items” “Took great care of loading and unloading furniture” “very careful with moving and storing my belongings” “took great care with everything” “handled everything with care” |
Pros & Cons
- Quick and efficient service
- Professional and friendly staff
- Careful with belongings
- On time arrival and completion
- Again drastically overcharged
- Damage to furniture reported
- Unprofessional behavior in some cases
- Issues with communication highlighted
Customer Insights
Local Move Duration: 2 hours from 5 reviews
Great Crew Members
| Dwayne, Keeleen, Taylor | Dwayne, Keeleen, and Taylor were great |
| Matt, Keylan, Sam, Aiden | outstanding job, very considerate, ensured correct packing |
| Blaze, Chadwick | Blaze and Chadwick made my move pleasant |
| Matt, Keaton | Matt and Keaton deserve a shout out |
| Step, Amen | these guys deserved praise for their work |
About Heaven on Earth Moving Services LLC
Heaven on Earth Moving Services LLC is a family-owned and operated company based in Lake Charles. It provides full-service residential and commercial moves to Southwest Louisiana, including Baton Rouge, Lafayette, and Bossier City. Whether you’re seeking movers in Lake Charles, LA for an intrastate or cross-country move, its professional team will be there to do all the heavy lifting for you. They will show up on time, ready to pack, lift, and haul. Heaven on Earth Moving Services will also disassemble and reassemble your furniture and move your antiques and family heirlooms to your new home without a scratch. With its speedy quoting process, you can have your free, no-obligation moving estimate in less than five minutes. You get a 10% discount if you’re a veteran, a police officer, or a firefighter.
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.61/10 | |
| Punctuality | 9.38/10 | |
| Affordability | 8.08/10 | |
| Communication | 8.92/10 | |
| Stick to Prices | 7.99/10 | |
| Speed | 9.34/10 | |
| Friendliness | 9.66/10 | |
| Will Hire Again | 9.55/10 | |
| Professionalism | 9.64/10 | |
| Conflict Handling | 4.86/10 | |
| Precision & Care | 9.33/10 |
Recent Customer Reviews Mention...
Quality “fabulous company from top to bottom” “Kenneth, Marshall, and Stephan were professional and fast” “Marshall, Kenny, and Stephen were absolutely amazing” “Kenny, Emile and Dillon moved heavy furniture efficiently” “great care of your property” “had a very good experience” “Easily the best moving company I've used” “truly amazed every step of the way” “Receptionist was helpful and informative, and no issues during the move” “smooth process from start to finish” |
Punctuality “stayed on time” “they were on time” “Joel was punctual” “prompt service” “Called to let know when they were en route” “punctual and would use again” “called 20 minutes before arrival” “prompt and on-time” “received the call before they arrived” “showed up on time” |
Affordability “under budget” “Price was very reasonable” “Can't beat the cost” “felt scammed by fraudulent charges” “cost at the low end of estimate” “much lower quote than others” “Rates also very reasonable” “Well worth the money paid for the move” “the price was very reasonable” “A fair price” |
Communication “Receptionist was helpful and informative” “Great communication from scheduling to last item” “Eva Molina was more than helpful every step of the way” “explained in detail about pricing and expectations” “organized and communicative” “Whitney helped me as I called 20 times” “mentioned professionalism and communication with the crew” “very responsive” “Whitney was very professional and responsive” “blamed by owner's brother, poor communication” |
Stick to Prices “no frills estimate that was literally on the dot” “explained pricing and expectations beforehand” “final bill matched the estimate” “worked with me to credit part of the difference” “fraudulently charged card, did not stick to quoted price” “cost was within their estimate” “stuck to their quote” “no hidden fees, all explained up front” “no surprise extra charges” |
Speed “They were professional and fast” “got the job done in a timely fashion” “Movers were very fast” “Very fast move” “completed job earlier than expected” “unloaded my pod quickly” “got me unloaded in 2 hours” “were very efficient on time” “took less time than expected” “had to help to ensure completion within 16 hours” |
Friendliness “so nice- polite and eager to please” “very pleasant” “They were very courteous” “They were courteous” “great family ran vibe” “remained kind despite the heat” “Review mentions the movers were very friendly” “would recommend this crew to anyone” “these men were the most polite” “Guys were very polite and respectful” |
Will Hire Again “would definitely hire them again” “Will definitely use them again” “would hire again” “will definitely use again” “would hire again” “would hire again” “Highly recommend” “could not have asked for a better moving company” “Will definitely use this company again in the future” “highly recommend this company for your next move” |
Professionalism “worked harder than any other crew” “very professional” “They all 3 were professional” “They were professional” “Joel was professional” “professional service” “Professional movers” “worked tirelessly and had attention to detail” “professional service and would use again” “professional movers” |
Conflict Handling “did not attempt to rectify damages” “faced unexpected tasks and did not flinch” “initial refusal to rectify situation appropriately” “tried to credit part of the difference” “helped with tasks outside of job scope without complaints” |
Precision & Care “They took good care of my furniture” “took great care of items moved” “our items to the new house safe and sound” “moving my furniture with care” “No damages mentioned in the review” “handled a heavy piano without issues” “everything was wrapped and moved with care” “careful with our items” “careful with furniture and art” “best careful movers implies great care was taken” |
Pros & Cons
- Professional and courteous staff
- Efficient and careful with belongings
- Finished ahead of schedule on multiple occasions
- Great communication and punctuality
- Highly expensive compared to expectations
- Unprofessional conduct and fraudulent charges in some cases
- I>Unfriendly behaviors and poor communication experienced rarely
- Some instances of damage not adequately rectified
Customer Insights
Local Move Duration: 2 hours from 3 reviews
Great Crew Members
| Kennan, Whitney, Kade, Dylan, Emil, Tyler | awesome at the top, worked hard, nice, and polite |
| Kenneth, Marshall, Stephan | They were professional, fast, and courteous |
| Marshall, Kenny, Stephen | team was instrumental in relieving stress |
| Kenny, Emile, Dillon | were great and very professional |
| Collin | Collin and his team were great |
About Supermovers, LLC
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.36/10 | |
| Punctuality | 8.67/10 | |
| Affordability | 7.49/10 | |
| Communication | 8.67/10 | |
| Stick to Prices | 6.14/10 | |
| Speed | 8.08/10 | |
| Friendliness | 9.5/10 | |
| Will Hire Again | 9.32/10 | |
| Professionalism | 9.33/10 | |
| Conflict Handling | 7.49/10 | |
| Precision & Care | 9.1/10 |
Recent Customer Reviews Mention...
Quality “great work by movers” “Very professional and respectful” “Excellent timing and fast work” “the crew did an excellent job” “great work by movers” “professional, kind, and respectful” “Terry, Mark, and company did an amazing job” “awesome movers” “I really enjoyed my service” “took the utmost care of my belongings” |
Punctuality “Showed up on time” “they were there at the agreed upon time” “everything was delivered in a timely fashion” “they were on time” “Highly recommend, prompt” |
Affordability “price doubled unexpectedly” “prices were super reasonable” “good price for the high quality of work” “thought the price was reasonable” “Very reasonable pricing mentioned” |
Communication “easy to communicate with the owner” “They are great at responding quickly” “they answered all my questions” “Quick to respond to your needs” “Very responsive and helpful” “Great customer service noted” “Fantastic customer service experienced” |
Stick to Prices “charged fuel surcharge and extra travel time” “estimate was spot on” “No issues with pricing mentioned” |
Speed “they are not fast putting things together” “Work was done quickly” “they moved everything within no time” “cleared our apartment and set up new home within 3 hours” “worked tirelessly for hours to get the job done” “finish in a timely manner” |
Friendliness “crew was very compassionate and kind” “Cats were friendly” “the crew was nice and friendly” “kind and respectful” “were fun to move with” “workers were very personable” “treated me like family” “guys were a pleasure to work with” “they are friendly” “courteous, respectable, and had great attitudes” |
Will Hire Again “would definitely hire Supermovers again” “would not hire again” “thankful for each of them” “Made a difficult time easier” “Would recommend and hire again” “would hire again” “would hire again” “would definitely hire Terry, Mark, and company again” “would hire awesome movers again” “would hire again” |
Professionalism “Very professional and respectful” “professional” “Very professional and welcoming” “crew was professional” “professional behavior observed consistently” “hard working and great attitudes in extreme heat” “Professional movers” “they are professional” “they were professional and efficient” “conducted themselves professionally” |
Conflict Handling “made sure I had a vent replaced” “willing to go the extra mile and willing to make it right” “Owner followed up, showing care” |
Precision & Care “they broke my items” “they were careful with our belongings” “very delicate with my items” “took the utmost care of my belongings” “always handle items with utmost care” “nothing will be broken” “Moved carefully without causing any damage” “they take care every time” “wrapped and protected everything” “they cared for my things as if they were their own” |
Pros & Cons
- Professional and courteous staff
- Effective and quick moving services
- Compassionate and kind crew members
- Reasonable pricing and accurate estimates
- Price doubled unexpectedly
- Charged fuel surcharge and extra travel time
- Not fast at reassembling items
- Some cases of broken items
Great Crew Members
| Terry, Mark | did an amazing job and were fun |
| David | David was very professional and welcoming |
| David | easy to communicate with |
| David | David and his gang highly praised |
| David | David praised for fantastic service |
About Atmosphere Movers
Veteran-owned Atmosphere Movers offers packing, moving, and storage services to customers in Mandeville and surrounding cities in Southeastern Louisiana, including Covington, Metairie, New Orleans, and Baton Rouge. Like many movers in Hammond, LA, this company was founded in 1998 and has been assisting families and businesses with their relocation needs for over 20 years. Atmosphere Movers provides local and long-distance moving solutions, employing professional teams trained to securely pack any household or business item. They utilize premium, environment-friendly packaging materials and operate a dedicated fleet of box trucks and vans. When entrusting your move to these professionals, you can be confident that your belongings will be handled with utmost care until they are safely delivered and correctly placed in their respective rooms. Atmosphere Movers operate on a transparent, all-inclusive flat rate pricing system, ensuring customers won't have to tackle hidden fees, additional costs, or unexpected final bill surprises. This company proudly holds a BBB-accreditation and is a ProMover-certified entity. Moreover, they are fully licensed, bonded, and insured.
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.93/10 | |
| Punctuality | 7.23/10 | |
| Affordability | 9.09/10 | |
| Communication | 7.1/10 | |
| Stick to Prices | 7.82/10 | |
| Speed | 9.4/10 | |
| Friendliness | 9.51/10 | |
| Will Hire Again | 8.94/10 | |
| Professionalism | 9.06/10 | |
| Conflict Handling | 5.01/10 | |
| Precision & Care | 8.53/10 |
Recent Customer Reviews Mention...
Quality “very pleased with the moving service overall” “Not professional at all” “move was well executed and effortlessly done” “outstanding job with my move” “everything was moved perfectly and on time” “very careful with my belongings and pleased with my moves” “they were courteous, professional, and efficient” “Excellent local moving experience” “Exceptional Moving Company” “Jaremy and team were phenomenal” |
Punctuality “on time” “timely” “they were on time” “came late and wasn't told they were running late” “Never showed up at the scheduled time.” “They were on time” “called me the morning of and cancelled” “prompt” “Very polite, on-time” “Showed up slightly late but got right to work” |
Affordability “their rates were the best” “Good price for the service” “made the entire experience affordable” “The price was unmatched” “cost was competitive with other quotes” “amazing price” “price was considerably lower than another company” “charged me a reasonable rate for moving just one piece of furniture” “pricing was more than fair” “their prices are reasonable compared to others” |
Communication “attentive to our needs” “everyone's on dope” “office staff is attentive, friendly, and responsive” “Representatives were very accommodating” “had to keep calling the office to get updates” “Excellent communication” “Lied instead of providing clear communication.” “From first contact with the office” “cancelled on me the morning of the move” “Easy process from the first phone call.” |
Stick to Prices “waived the transaction fee to make up for the payment issue” “cost was as promised, no hidden fees” “deducted damage costs from payment” |
Speed “The movers themselves were just as swift” “Super fast” “efficient in completing the move” “Hard to beat that speed of service!!” “Worked quickly to get us moved” “quick on their feet and don't waste anytime” “entire move took about 3 hours” “quick and efficient” “Moved an incredible amount of furniture in record time.” “Desmond and Reggie were quick” |
Friendliness “went out of their way to accommodate us” “extremely polite and attentive to our needs” “Collin and Collin were patient and helpful” “has bad attitudes” “great team of professionals” “very courteous and respectful” “men and office staff were very friendly” “they were courteous” “very accommodating and scheduled the move promptly” “Courteous and hard workers” |
Will Hire Again “will be requesting the same crew for the second move” “would definitely hire Atmosphere again” “recommend Atmosphere because of the Collins” “would not hire again due to unprofessionalism” “would thank and mention the great team” “very pleased with my moves” “Highly recommend” “100% satisfied and will use their services again” “Exceptional Moving Company” “Would hire Jaremy and team again” |
Professionalism “professional in arranging furniture carefully” “polite and attentive conduct” “Not professional at all and bad attitudes” “professionally orchestrated” “conducted themselves well” “they were professional” “Conducted themselves professionally” “falling all over the furniture” “The movers were professional” “showed outstanding professionalism” |
Conflict Handling “manager offered $200 refund” “mailed me the item that was left on the truck” “Did not try to address or rectify the situation.” “stood behind the problem and made us whole again” “Reached a satisfactory settlement on damage” “promised to come back with the staples and did” “no response to my email about the experience” “only reimbursed a fraction of costs, no apology” “got nothing from Atmosphere to rectify the damage” “items were never repaired or replaced” |
Precision & Care “no mishaps with our items” “without damaging” “very careful with my belongings” “did not cause any damage” “cautious with all my belongings” “Moved everything and reassembled furniture without complaints” “damaged my sofas and a few other items” “respectful of our belongings” “every item handled with care” “careful with our furniture” |
Pros & Cons
- Professional and efficient service
- Attentive and courteous to customer needs
- Timely arrivals and moves
- Willing to go the extra mile for customers
- Some reports of unprofessionalism
- Rare occurrences of damaged items
- Issues with late arrivals without proper notice
- Infrequent cases of poor communication and responsiveness
Customer Insights
Local Move Duration: 3 hours from 4 reviews
Great Crew Members
| Collin, Collin | patience and helpful attitudes |
| Trey, D, David | did an outstanding job |
| Todd, Mark | very accommodating and scheduled the move swiftly |
| Jaremy | Jaremy was phenomenal and hardworking |
| Jeremy, Louis, Marcus | Thanks especially to Jeremy, Louis, and Marcus |
About Keep It Moving
Keep It Moving is a five-star rated company located in Slidell, LA. Since 2006, it has offered short and long-distance moves to customers in the surrounding areas, including New Orleans, Metairie, and Mandeville. This locally owned and operated business is known for its simplified pricing, excellent customer service, and commitment to providing quality moves. Whether you’re looking for moving services to relocate your home, apartment, office, or even your gun safe, piano, or antiques, Keep It Moving has the right crew for the job. Its movers are fully licensed and insured – you can have peace of mind while your belongings are in transit. Keep It Moving also specializes in labor-only moves. It can send reliable professionals to do all the heavy lifting, so you don’t have to strain your back loading and unloading those heavy boxes.
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.6/10 | |
| Punctuality | 7.64/10 | |
| Affordability | 7.51/10 | |
| Communication | 7.17/10 | |
| Stick to Prices | 3.5/10 | |
| Speed | 7.9/10 | |
| Friendliness | 9.55/10 | |
| Will Hire Again | 8.32/10 | |
| Professionalism | 8.32/10 | |
| Conflict Handling | 2.65/10 | |
| Precision & Care | 7.37/10 |
Recent Customer Reviews Mention...
Quality “Excellent service received ” “the best moving company in the world” “Javier and his coworker did an awesome job” “horrible experience overall” “great service and communication” “everything went wrong, from damages to late reimbursement” “great experience with these movers” “had two excellent moving experiences with this company” “great moving crew” “exceeded my expectations with their service” |
Punctuality “arrived 45 minutes late but called in advance” “very efficient and timely” “They arrived when they said they would” “the movers were timely” “took 7 hours instead of the expected 3 to 4” “arrived hours later than scheduled” “showed up 2.5 hours late” “took a total of 7 HOURS!!!!!!” “team was punctual” “they were over an hour late” |
Affordability “move for free due to our trailer catching fire” “extremely affordable” “the price was affordable” “charged 500 over the quote” “invoice was 500 over what I was quoted” “the pricing was fair” “charged way more than the quote” “extremely expensive” “not affordable due to additional $300 drafted without consent” “charged double the original estimate” |
Communication “Great customer service ” “had to remind them twice to follow through” “great communication” “called to let me know they'd be late” “would not take responsibility and did not approve the claim” “no callback, had to follow up myself” “not truthful about movers' ETA” “lied about movers' arrival time repeatedly” “never got a call, got the run around” “had to call numerous times for an ETA” |
Stick to Prices “ended up paying more than quoted” “mis-quote and overcharge” “invoice was 500 over what was quoted” “invoice was 500 over what I was quoted” “charged me $1,130 instead of quoted $505” “quote went way off base” “changed me over $1000.00” “price of the quote was changed without consent” “did not stick to the quoted price” “charged more than the estimate even after discount” |
Speed “Service was fast ” “take FOREVER then bill for extra hours” “everything was done quickly” “they were fast” “very efficient and timely” “the movers were efficient” “total of 7 hours for a move quoted to take 3 hours” “slow to start moving process” “started almost 4 hours past scheduled time” “they were moving so freaking slow” |
Friendliness “they were very friendly and helpful” “the movers themselves were very friendly” “they were courteous” “respectful in attitude” “Polite & pleasant crew” “the movers were professional and polite” “all good natured and good attitude” “smiling and laughing for the entire job” “they were very friendly” “no apology for dropped boxes” |
Will Hire Again “they are a blessing in disguise” “would definitely hire Javier and his coworker again” “would absolutely not recommend” “DO NOT USE THESE GUYS!” “highly recommend this moving company” “I highly recommend” “really good implies would hire again” “absolutely recommend again and again” “would like to thank everyone very much” “Highly recommend and would hire again” |
Professionalism “Javier and his coworker were very professional” “very professional crew” “guys were very professional” “the movers were professional” “very professional and patient crew” “irresponsible behavior towards a broken item” “extremely professional” “handled a quiet move during a zoom meeting” “lack of necessary moving equipment upon arrival” “John was professional and polite” |
Conflict Handling “policy only covered half the cost of replacement” “offer pennies on the dollar for damage” “did not process my legitimate claim” “no response to claim over 90 days” “never sent anyone out, offered minimal compensation” “over 90 days and no callback for a claim” “never sent anyone out for repairs” “reached out but Adam was useless in resolving issues.” “haven't resolved any of the damage created” “no attempt to apologize or rectify the situation” |
Precision & Care “they WILL break something” “handled everything as if it were their own” “they incorrectly moved my washing machine causing damage” “everything was done with much care” “very respectful of our things” “staff broke my marble top table” “Kevin and Jason were extremely careful” “dropped granite dining table and broke it” “the couch and other items were damaged” “scrapped all corners of the couch, damaged other items” |
Pros & Cons
- Professional and courteous staff
- Efficient and timely service
- Excellent communication and updates
- Flexible scheduling and accommodation of changes
- Items damaged during the move
- Charged significantly more than quoted
- Poor resolution of issues and complaints
- Unprofessional behavior witnessed in some cases
Customer Insights
Cost: $ 1176.00 from 11 reviews
Hourly Minimum: 2 hours from 3 reviews
Local Move Duration: 6 hours from 21 reviews
Great Crew Members
| Joseph, Jonathan, Brandon | Joseph, Jonathan and Brandon are a life saver |
| Javier, coworker | these individuals made the experience awesome |
| John | John was a great team leader |
| Collin, Jonathan | Collin and Jonathan were incredible |
| Archie | crew was awesome |
About Ross Movers, Inc
Ross Movers is a local and long-distance moving company that has been in business for over 30 years. Based out of Monroe, LA, this locally owned business offers quick moves within the city and long hauls to destinations 1,000 miles away. It is licensed, bonded, and insured to handle every aspect of your relocation, from packing to shipping to final unloading. Every team member at Ross Movers is well-trained and skilled, so you can count on them for any residential or commercial move. No matter how big or small an undertaking it may be, this company always makes sure that customers have a smooth transition into their new home or office. Ross Movers’ rates are competitive with other movers. It provides fast, free estimates to let you know what your move will cost before its crew starts working.
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.06/10 | |
| Punctuality | 7.78/10 | |
| Affordability | 7.95/10 | |
| Communication | 6.26/10 | |
| Speed | 8.47/10 | |
| Friendliness | 8.34/10 | |
| Will Hire Again | 7.73/10 | |
| Professionalism | 7/10 | |
| Conflict Handling | 1.9/10 | |
| Precision & Care | 6.97/10 |
Recent Customer Reviews Mention...
Quality “These guys are awesome” “good job by movers” “they did not complete promised service” “excellent every time” “they did a very timely and professional job” “Jerry and his crew were excellent” “couldn't have been more pleased with their service” “Ross Movers are awesome” “magnificent service by Ross movers and crew” “great work by movers” |
Punctuality “timely” “punctual” “crew was prompt” “showed up on time” “Mr. Ross and his team were punctual” “they were late and unresponsive” |
Affordability “affordable” “didn't price gouge like the previous movers” “inexpensive rates for the service” “Affordable” “gave us a 'screw you price'” “Mr. Jerry was nice and affordable” “Mr. Jerry was nice and affordable” “Extremely fair pricing” |
Communication “very accommodating in the changes to our dates and places” “never returned my calls” “rude when unloading and not responsive to damage complaints” “Mr. Ross was great on the phone” “gave great advice for moving smaller stuff” “asked plenty of questions for clear communication” “unclear communication after being late” |
Stick to Prices “gave us a 'screw you price'” “Mr. Ross adjusted the price down” |
Speed “they were quick” “efficient” “packed and loaded the entire large apartment in less than 5 hours” “Efficient and quick service” “moved everything in no time” “moved our stuff faster than I could ever expect” “stood around and did not work as they should” “move completed in about two hours” “pack, move and unpack all on the same day” |
Friendliness “Very friendly” “they were courteous” “great team implies friendliness” “were respectful Christian men” “Polite attributes” “they are personable” “were very rude the whole day” “were very courteous” “were rude when unloading furniture” “encouraged me to fit whatever I could into containers” |
Will Hire Again “Highly recommend” “asked to leave early due to cussing” “I’ll always use them” “definitely will use them for any moving needs” “made our life so much easier by taking the worry out of moving” “would be pleased to hire the great team again” “would recommend Ross Movers” “would definitely hire Ross movers again” “Efficient and quick service” “would recommend everyone to use their services” |
Professionalism “cussing etc.” “Professional” “they did a very professional job” “Jerry and his crew conducted themselves excellently” “very professional employees” “conducted themselves professionally” “unprofessional and complained about their employer” “Very Professional, hard workers” “these were skaters” “crew was professional and hardworking” |
Conflict Handling “did not repair broken items as promised” “did not take care of the damages or pay the bill” “refusal to take responsibility for damages” |
Precision & Care “made sure all our furniture was not scratched” “one corner of the wall got hit, sheetrock broke” “they broke a light” “careful and never damaged a thing” “Everything was carefully packed and arrived in perfect condition” “very careful with antique furniture” “chipped my furniture and my newly painted walls” “Careful with items” “scratches on many pieces of furniture and destroyed a lampshade” “had some delicate furniture and they really took care of it” |
Pros & Cons
- Efficient and quick service
- Affordable rates
- Excellent customer service by movers
- Punctual and professional job execution
- Some cases of chipped furniture and damaged walls
- Occasional unprofessional behavior and complaints about employer
- Rare instances of refusal to take responsibility for damages
- Infrequent unclear communication and late arrivals
Great Crew Members
| Jerry | Jerry was excellent and deserves praise |
| Ross | magnificent service by Ross and crew |
| Ross | Ross provided great customer service |
| Jerry | Jerry was nice and affordable |
| Jerry | Jerry was nice and affordable |
About Cenla Moving & Delivery Services LLC
Cenla Moving & Delivery Services LLC is a professional moving company based in Alexandria, Louisiana, serving Shreveport and surrounding areas. They offer a full range of moving services for both residential and commercial clients, handling local or long-distance moves. With a focus on the highest safety standards, the experienced crew at Cenla Moving can plan your move, organize packing, safely transport your belongings, and set up your new location with ease. They also offer secure storage solutions for items that cannot be moved right away. Cenla Moving & Delivery Services LLC is fully insured, bonded, and committed to providing personalized customer service and affordable rates.
| Category | Rating | Why? |
|---|---|---|
| Quality | 7.44/10 | |
| Punctuality | 5.15/10 | |
| Affordability | 8.27/10 | |
| Communication | 5.18/10 | |
| Stick to Prices | 3.51/10 | |
| Speed | 6.58/10 | |
| Friendliness | 7.96/10 | |
| Will Hire Again | 7.11/10 | |
| Professionalism | 6.65/10 | |
| Conflict Handling | 2.73/10 | |
| Precision & Care | 6.73/10 |
Recent Customer Reviews Mention...
Quality “received terrible service and complete dissatisfaction” “they damaged my furniture and house” “Amazing and helpful movers” “great work by movers” “very professional and courteous service” “very disappointing experience” “Cenla Moving provided a stress free and successful move” “the job was done but overall terrible experience” “Wayne and team knocked out our move in style” “the overall moving experience was good” |
Punctuality “workers sat around waiting for hours” “they were late both times” “were late and left for lunch” “appointment was at 9 am, sent movers at 4 pm” “on time” “Company 4 HOURS LATE” “work was done timely” “Very professional and punctual” “they were 5 hours late” “arrived late and did not take responsibility” |
Affordability “the price was just right for my budget” “rate was very reasonable” “gave me the best deal” “awesome price” “very fair price” “it was...a good value” “tried to overcharge me” “reasonable pricing” “good prices” “reasonable pricing” |
Communication “misled by manager's communication” “no communication from Mr. Wayne” “communicated effectively in a bad situation” “extremely rude to me over the phone” “amount of understanding and good customer service” “communicated well” “scheduling was fast and easy” “didn’t answer phone or text” “communication was poor and unprofessional” “Owner lacks communication skills” |
Stick to Prices “did not stick to quoted prices” “the price paid was exactly as quoted” “quoted one price then increased by another 1000” “quoted a price but was finagling increasing pricing” “charged me for a driver that never showed up” |
Speed “unfinished job and significant delays” “move took hours with breaks” “Thanks for the quick in-town move” “work was done timely” “super efficient” “move was very slow, had to wait until next day” “All of my belongings were moved quickly” “crew were lazy and not professional movers” “had to take two trips due to small truck” “moved everything in less than 24 hours” |
Friendliness “manager's smooth talking felt deceptive” “very nice guys” “Mr Wayne was compassionate and kind” “the movers were friendly and helpful” “crew was courteous” “very polite” “owner is very welcoming” “Professional, courteous” “Wayne and crew were courteous and kind” “unprofessional behavior and arguments” |
Will Hire Again “absolutely would not hire again” “would not hire Wayne or his company again” “extremely pleased with their service” “would not hire again due to unreliability” “would not hire again” “strongly recommend them” “forever thankful and would hire again” “would not recommend using this company” “highly recommend” “I still have not received my $200 back” |
Professionalism “crew was unprepared and unprofessional” “workers were not professional as claimed” “highly rude and unprofessional” “very professional service” “staff went above and beyond” “extremely unprofessional behavior from Mr. Wayne” “very professional” “professional” “workers tried their best with what was provided” “Owner lacks leadership qualities” |
Conflict Handling “did not attempt to rectify the situation” “issues resolved unprofessionally” “actively addressed a difficult situation” “they tried to hang the tv on an uneven bracket” “owner did not apologize, placed blame on others” “Took 5 days to respond to known damages” “no attempt to rectify the stressful situation” “Confrontational instead of resolving issues.” “did not attempt to rectify the situation” “understanding and sprang into action to help” |
Precision & Care “furniture and belongings were damaged” “things were broken and furniture badly damaged” “items were thrown into storage shed” “workers did a great job moving our piano” “handled all of my items with care” “Scratched floors and broke dryer handle” “super efficient and great care of items” “took great care with items being moved” “took care of my furniture” “took excellent care of all of my belongings” |
Pros & Cons
- Professional and courteous service
- Quick and efficient moving experience
- Fair and reasonable pricing
- Responsive and great communication
- Unprofessional and rude behavior from the owner
- Belongings and furniture were damaged
- Quoted one price then significantly increased
- Several hours late or did not show up for scheduled move
Customer Insights
Interstate Move Duration: 2 days from 3 reviews
Great Crew Members
| Mr Wayne | showed compassion and ensured a successful move |
| Wayne | Wayne and team are true pros |
| Wayne | Mr. Wayne, the owner is so very helpful |
| Wayne | Wayne and his crew were professional and courteous |
| Wayne | Wayne and his movers made it easy and quick |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
Overall quality of the service provided on moving day.
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
Why Hire Heaven on Earth Moving Services LLC
You should hire Heaven on Earth Moving Services LLC for a move if you want a company with a proven track record of delivering excellent service. The company has a team of professional, courteous, and hardworking movers who will handle your belongings with care. They are experienced in handling various types of moves and have a positive attitude towards their work. They are efficient and take care to protect your furniture and other items. Their rates are reasonable, and they have a transparent pricing policy with no hidden fees.
View Full Profile >>Why Hire Two Men and a Truck
You should hire Two Men and a Truck for a move if you are looking for a professional and efficient moving company. The movers are well-trained, polite and take great care of your belongings during the move. The staff at the office is helpful and accommodating. Many customers have reported positive experiences with the company, with some even requesting specific movers for their future moves. The company has received high praise for their speed, care and professionalism.
View Full Profile >>Why Hire Heaven on Earth Moving Services LLC
You should hire Heaven on Earth Moving Services LLC for a move if you want a company with a proven track record of delivering excellent service. The company has a team of professional, courteous, and hardworking movers who will handle your belongings with care. They are experienced in handling various types of moves and have a positive attitude towards their work. They are efficient and take care to protect your furniture and other items. Their rates are reasonable, and they have a transparent pricing policy with no hidden fees.
View Full Profile >>Why Hire Ross Movers, Inc
You should hire Ross Movers, Inc for a move if you're looking for professional, punctual, and efficient movers. Many customers praised the team's flexibility and adaptability, accommodating unexpected changes in moving days or locations. They are also noted for handling delicate or antique furniture with great care, preventing damage. They have been described as affordable, respectful, and hardworking, with some customers hiring them multiple times due to their excellent service. Ross Movers, Inc. has a strong reputation in Monroe, LA, and has provided top-notch service to many satisfied customers.
View Full Profile >>Why Hire Heaven on Earth Moving Services LLC
You should hire Heaven on Earth Moving Services LLC for a move if you want a company with a proven track record of delivering excellent service. The company has a team of professional, courteous, and hardworking movers who will handle your belongings with care. They are experienced in handling various types of moves and have a positive attitude towards their work. They are efficient and take care to protect your furniture and other items. Their rates are reasonable, and they have a transparent pricing policy with no hidden fees.
View Full Profile >>Why Hire Keep It Moving
You should hire Keep It Moving for a move if you're looking for a professional, efficient, and courteous team. With a focus on customer satisfaction, they have a track record of delivering a great moving experience and treating your belongings with care. Many customers have noted their punctuality, communication, and attention to detail, making the moving process stress-free. Whether you need help with labor, packing, or a full-service move, Keep It Moving is a reliable and affordable option for your next move.
View Full Profile >>Why Hire Heaven on Earth Moving Services LLC
You should hire Heaven on Earth Moving Services LLC for a move if you want a company with a proven track record of delivering excellent service. The company has a team of professional, courteous, and hardworking movers who will handle your belongings with care. They are experienced in handling various types of moves and have a positive attitude towards their work. They are efficient and take care to protect your furniture and other items. Their rates are reasonable, and they have a transparent pricing policy with no hidden fees.
View Full Profile >>Why Hire Bayou Services
You should hire Bayou Services for a move if you are looking for a professional, efficient, and friendly moving company. The company has received numerous positive reviews from customers who were satisfied with their services. The team of movers is described as courteous, professional, and efficient. They handle furniture and belongings with care, making sure that everything is wrapped and padded to avoid damage. The office staff is also highly responsive and helpful in answering questions and addressing concerns. With Bayou Services, you can expect a stress-free and enjoyable moving experience.
View Full Profile >>Why Hire Two Men and a Truck
You should hire Two Men and a Truck for a move if you are looking for a professional and efficient moving company. The movers are well-trained, polite and take great care of your belongings during the move. The staff at the office is helpful and accommodating. Many customers have reported positive experiences with the company, with some even requesting specific movers for their future moves. The company has received high praise for their speed, care and professionalism.
View Full Profile >>Why Hire Keep It Moving
You should hire Keep It Moving for a move if you're looking for a professional, efficient, and courteous team. With a focus on customer satisfaction, they have a track record of delivering a great moving experience and treating your belongings with care. Many customers have noted their punctuality, communication, and attention to detail, making the moving process stress-free. Whether you need help with labor, packing, or a full-service move, Keep It Moving is a reliable and affordable option for your next move.
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