Having been in operation for nearly 25 years, PODS Moving & Storage offers convenient and flexible moving and storage services. The company provides portable storage containers besides a variety of extra services such as car shipping, moving supplies, and packing and loading assistance. Having over 3,000 associates across the U.S. and Canada, the company also extends international services to countries like Canada, Australia, and the United Kingdom. Boasting more than 245 Storage Center locations, the company offers multiple container sizes and caters to various industry needs. As movers in Baton Rouge, LA, they are devoted to delivering tailor-made solutions and superior customer service.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Central, Hammond, Zachary, Baker, Gonzales, Denham SpringsShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Move In Services
- Safely ship your vehicle
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage is widely criticized for its poor customer service, unethical practices, and failure to meet expectations in service and pricing.
Recent Reviews Mention...
“Pods gave my stuff to someone else.”
“Great service from the local folks in BR”
“great experience with PODS”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage consistently struggles to meet scheduled times, facing significant challenges in delivering and picking up containers as promised, despite a rare on-time delivery.
Recent Reviews Mention...
“Dropoff and pick-up happened exactly as predicted”
“several delays before an accident happened”
“contacted us an hour before with a delay”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage is criticized for its unexpectedly high costs, significant price increases, and charges that surpass initial quotes and expectations.
Recent Reviews Mention...
“cost us $1000 and an extra month of service”
“far too costly for long term usage”
“then charge you more to get your items back”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage appears to struggle significantly, with many customers experiencing poor service, ineffective communication, and overall dissatisfaction when attempting to reach out or resolve issues.
Recent Reviews Mention...
“Weeks of no contact from them.”
“Extremely responsive to an issue”
“no one answers or returns emails”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage consistently fails to honor their initial quotes, with customers reporting additional charges not agreed upon, including being charged for extra months of service and costs not included in the original estimates.
Recent Reviews Mention...
“charged us an extra month of service due to delay”
“charge you more to get your items back”
“charged me over 900 dollars on a quote I never agreed to”
Customer Insights
Cost: $ 1679.00 from 4 reviews
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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