PODS Moving & Storage, based in Louisville, Kentucky, is a top-rated moving and storage company recognized by Move.org in 2023 for its innovative services and solutions. The company, established in 1998, offers flexible and convenient solutions for residential and business moves, ensuring a smooth and hassle-free process. PODS provides multiple portable container sizes for storage and moving needs, with built-in storage, adjustable scheduling, and DIY loading and unloading options. Besides, PODS offers additional services such as moving supplies, packing and loading assistance, car shipping, and connections to trusted local labor providers for comprehensive moving experiences.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Jeffersontown, Clarksville, St. Matthews, Shelbyville, Shively, Mount WashingtonShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Move In Services
- Safely ship your vehicle
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
5.92/10
Nationwide Average: 8.44/10
receives mixed feedback with a considerable number of customers lauding their easy process and professionalism, while a significant portion reports negative experiences primarily concerning customer service and reliability issues.
Recent Reviews Mention...
“Delivery and pickup were very easy”
“The Pods concept worked very well.”
“The worst experience I've ever had with a company”
2. Punctuality
4.55/10
Nationwide Average: 8.07/10
appears to have a mixed record, with numerous instances of on-time deliveries and pickups contrasted by significant complaints of late or missed services without adequate communication.
Recent Reviews Mention...
“driver found our house on his own”
“They dropped off and picked up when they said they would.”
“2 hours late to drop off and pickup with no communication”
3. Affordability
5.97/10
Nationwide Average: 7.69/10
receives a mix of reviews with numerous customers finding it to be a cost-effective option for moving and storage, while some criticize it for hidden fees and higher than expected costs.
Recent Reviews Mention...
“increased my transit cost by over $1500”
“way cheaper than a uhaul”
“reasonably priced”
4. Communication
3.89/10
Nationwide Average: 7.53/10
experiences mixed reviews, with significant criticism for customer service issues such as long waits, unresponsiveness, and poor follow-up, although there are a few high praises for easy scheduling and informative customer service interactions.
Recent Reviews Mention...
“Online scheduling and changes were very easy”
“Each time they contacted me about the move.”
“customer service has dismissed my reimbursement request”
5. Stick to Prices
2.03/10
Nationwide Average: 5.99/10
frequently fails to honor initial quotes, often leading to overcharges, additional fees for company errors, and customer dissatisfaction over billing inconsistencies.
Recent Reviews Mention...
“led to believe that I would be reimbursed, then forced to pay”
“they charged for a container I didn't have”
“quoted one price, charged more”
Customer Insights
Cost: $ 450.00 from 5 reviews
Great Crew Members
| Joe | Joe was exceptionally kind and understanding |
| Tim | Tim did great work at the highest standards |
| Tim | Tim in Louisville provided exceptional service |
| Emmanuel | Emmanuel did an absolutely amazing job |
| Emmunel | professional and went above and beyond |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact PODS Moving & Storage
6026 Shepherdsville Rd, Louisville, KY, 40228
(877) 770-7637
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