PODS Moving & Storage

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based on 324+ data points
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About PODS Moving & Storage

PODS Moving & Storage, based in Louisville, Kentucky, is a top-rated moving and storage company recognized by Move.org in 2023 for its innovative services and solutions. The company, established in 1998, offers flexible and convenient solutions for residential and business moves, ensuring a smooth and hassle-free process. PODS provides multiple portable container sizes for storage and moving needs, with built-in storage, adjustable scheduling, and DIY loading and unloading options. Besides, PODS offers additional services such as moving supplies, packing and loading assistance, car shipping, and connections to trusted local labor providers for comprehensive moving experiences.

Moving Services

  • Local Moving
  • LongDistance Moving
  • Storage Services
  • Packing & Loading Assistance
  • Moving Supplies
  • Car Shipping
  • Moving and Storage Supplies
  • Packing and Loading Support
  • Move In Services
  • Safely ship your vehicle

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Summarized Review of PODS Moving & Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

5.92/10

Nationwide Average: 8.44/10

Comment Dots

PODS Moving & Storage receives mixed feedback with a considerable number of customers lauding their easy process and professionalism, while a significant portion reports negative experiences primarily concerning customer service and reliability issues.

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Recent Reviews Mention...

Delivery and pickup were very easy

The Pods concept worked very well.

The worst experience I've ever had with a company

2. Punctuality

4.56/10

Nationwide Average: 8.07/10

Comment Dots

PODS Moving & Storage appears to have a mixed record, with numerous instances of on-time deliveries and pickups contrasted by significant complaints of late or missed services without adequate communication.

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Recent Reviews Mention...

driver found our house on his own

They dropped off and picked up when they said they would.

2 hours late to drop off and pickup with no communication

3. Affordability

5.98/10

Nationwide Average: 7.69/10

Comment Dots

PODS Moving & Storage receives a mix of reviews with numerous customers finding it to be a cost-effective option for moving and storage, while some criticize it for hidden fees and higher than expected costs.

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Recent Reviews Mention...

increased my transit cost by over $1500

way cheaper than a uhaul

reasonably priced

4. Communication

3.89/10

Nationwide Average: 7.53/10

Comment Dots

PODS Moving & Storage experiences mixed reviews, with significant criticism for customer service issues such as long waits, unresponsiveness, and poor follow-up, although there are a few high praises for easy scheduling and informative customer service interactions.

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Recent Reviews Mention...

Online scheduling and changes were very easy

Each time they contacted me about the move.

customer service has dismissed my reimbursement request

5. Stick to Prices

2.03/10

Nationwide Average: 5.99/10

Comment Dots

PODS Moving & Storage frequently fails to honor initial quotes, often leading to overcharges, additional fees for company errors, and customer dissatisfaction over billing inconsistencies.

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Recent Reviews Mention...

led to believe that I would be reimbursed, then forced to pay

quoted one price, charged more

had to ask for a refund for overcharge

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Customer Insights

Cost: $ 450.00 from 5 reviews


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Great Crew Members

JoeJoe was exceptionally kind and understanding
TimTim did great work at the highest standards
TimTim in Louisville provided exceptional service
EmmanuelEmmanuel did an absolutely amazing job
Emmunelprofessional and went above and beyond
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact PODS Moving & Storage

Location
6026 Shepherdsville Rd, Louisville, KY, 40228
Phone
(877) 770-7637
Link
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