Established in 2012 in Louisville, DZ Moving and Storage offers secure storage facilities and efficient short and long-distance moving services across the country. Committed to making your next move your best move, it helps the local Louisville community and its neighboring areas with residential and commercial relocations. Providing high-quality end-to-end service, this family-owned mover has served almost 3,000 satisfied customers. With years of expertise and experience in the industry, DZ Moving also offers specialized white-glove service, including packing and shipping heavy and fragile items, performing cost-effective and reliable final mile deliveries for businesses, and carrying out quality inspections for warehouses.
DZ Moving and Storage
About DZ Moving and Storage
Additional Cities Served: Jeffersonville, Frankfort, Jeffersontown, Radcliff, Clarksville, ShelbyvilleShow More >
Moving Services
- Residential Moving
- Office Moving
- LongDistance Moving
- Storage
Kentucky Moving License
Active
Last Checked: 06/09/22Authorized
for Interstate Moves
Last Checked: 12/20/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of DZ Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
DZ Moving and Storage garners a mix of criticism for poor customer service and damage to items but is predominantly praised for its professionalism, efficiency, and satisfactory moving experiences.
Recent Reviews Mention...
“rating should be -2, extremely dissatisfied”
“negligible care for my items”
“terrible experience”
2. Punctuality
Nationwide Average: 8.07/10
DZ Moving and Storage generally has a positive reputation for being on time, though there are notable exceptions where they were significantly late or did not show up at all.
Recent Reviews Mention...
“started late at 9:15am”
“no call ahead”
“promised at 9 am, canceled, and late at 2 pm”
3. Affordability
Nationwide Average: 7.69/10
DZ Moving and Storage is overwhelmingly praised for its reasonable and competitive pricing, with many customers highlighting the company's fair rates and great value, despite a few noting higher-than-expected costs.
Recent Reviews Mention...
“rates were very fair”
“charged a reasonable amount”
“was going over my budget”
4. Communication
Nationwide Average: 7.53/10
DZ Moving and Storage experiences significant polarities in customer feedback, with numerous reports of unresponsiveness and poor interaction contrasted by equally numerous accounts of excellent communication, professionalism, and responsiveness, especially praising individual staff members for their exceptional service.
Recent Reviews Mention...
“did not inform me about missing items until too late”
“Terrible customer service”
“no return calls or response to multiple contact attempts”
5. Stick to Prices
Nationwide Average: 5.99/10
DZ Moving and Storage has a mix of customer feedback, with many praising their transparency and adherence to initial quotes, while a significant number of others criticize them for hidden fees and significant discrepancies between quoted and final charges.
Recent Reviews Mention...
“no hidden fees or travel time”
“I ended up owing them money”
“quoted price of 700, billed 1120 and charged 1187”
Customer Insights
Cost: $ 1258.00 from 4 reviews
Hourly Minimum: 2 hours from 4 reviews
Local Move Duration: 3 hours from 10 reviews
Interstate Move Duration: 2 days from 4 reviews
Great Crew Members
Richard, James | Richard and James damaged my TV |
DZ | quick, efficient and courteous |
Aaron | Aaron took the time to contact me and allowed to check cargo |
Stan | Stan was willing to help on short notice |
Aaron | Aaron went above and beyond |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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