Compass Self Storage is a nationwide company with multiple locations across the United States, offering a variety of storage solutions for both residential and business needs. Their services include personal storage, business storage, boat and RV storage, pharmaceutical storage, and climate-controlled storage. Compass Self Storage acts as a storage concierge service, providing packing and moving supplies, arranging truck rentals, and contacting movers in Florence, KY on behalf of their customers. The company prides itself on customer satisfaction, offering numerous amenities to support customers throughout their storage experience, including secure entry access, digital surveillance, and month-to-month leases.
Compass Self Storage
Moving Services
- Packing Supplies
- Truck Rental
- Contact Moving Services
- Climate Controlled Units
- Indoor Units
- Boxes & Moving Supplies
- Month to Month Leases
- Online Rental Available
- Secure Entry Access
- Small Business Storage
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Summarized Review of Compass Self Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.09/10
Nationwide Average: 8.44/10
Compass Self Storage is highly praised for its exceptional customer service, efficiency, and professional staff, despite a few negative remarks regarding pricing and experiences.
Recent Reviews Mention...
“great customer service”
“very sweet and helpful, did an excellent job”
“great work by movers”
2. Punctuality
6.85/10
Nationwide Average: 8.07/10
Compass Self Storage generally delivers prompt service though there have been instances of significant delays.
Recent Reviews Mention...
“very prompt”
“Office was locked past reservation time.”
“in and out in a timely manner”
3. Affordability
7.82/10
Nationwide Average: 7.69/10
Compass Self Storage generally receives high praise for its competitive pricing and great deals, although there are notable concerns about frequent rate increases and policies perceived as overpriced by some customers.
Recent Reviews Mention...
“didn't mind paying a little more”
“affordable”
“Compass raised the rental rates frequently”
4. Communication
9.19/10
Nationwide Average: 7.53/10
Compass Self Storage overwhelmingly receives praise for its exceptional customer service, friendly and knowledgeable staff, and efficient communication, despite a few instances of connectivity issues.
Recent Reviews Mention...
“Barbara provided exceptional customer service”
“Barbara answered all my questions with a great attitude”
“Barb helped me out right away”
5. Stick to Prices
3.42/10
Nationwide Average: 5.99/10
Compass Self Storage seems to frequently increase prices and add unexpected fees, despite a few instances of satisfactory customer service and billing adjustments.
Recent Reviews Mention...
“cost kept going up every month”
“Incorrect mileage and gas level calculation.”
“they raise rates every 3 months”
Customer Insights
Cost: $ 145.00 from 4 reviews
Great Crew Members
| Barbara | Barbara was extremely helpful and appreciated |
| Malachi, Barbara | extremely helpful and made it easy |
| Barbara | Barbara was so friendly and extremely helpful |
| Barbara | Barbara was very nice and helpful |
| Barbara | Barbara was helpful and had a great attitude |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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