Compass Self Storage

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About Compass Self Storage

Compass Self Storage is a nationwide company with multiple locations across the United States, offering a variety of storage solutions for both residential and business needs. Their services include personal storage, business storage, boat and RV storage, pharmaceutical storage, and climate-controlled storage. Compass Self Storage acts as a storage concierge service, providing packing and moving supplies, arranging truck rentals, and contacting movers in Florence, KY on behalf of their customers. The company prides itself on customer satisfaction, offering numerous amenities to support customers throughout their storage experience, including secure entry access, digital surveillance, and month-to-month leases.

Additional Cities Served: Independence, Newport

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Moving Services

  • Packing Supplies
  • Truck Rental
  • Contact Moving Services
  • Climate Controlled Units
  • Indoor Units
  • Boxes & Moving Supplies
  • Month to Month Leases
  • Online Rental Available
  • Secure Entry Access
  • Small Business Storage

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Summarized Review of Compass Self Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

9.09/10

Nationwide Average: 8.44/10

Comment Dots

Compass Self Storage is highly praised for its exceptional customer service, efficiency, and professional staff, despite a few negative remarks regarding pricing and experiences.

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Recent Reviews Mention...

great customer service

very sweet and helpful, did an excellent job

provided the highest quality customer service

2. Punctuality

6.85/10

Nationwide Average: 8.07/10

Comment Dots

Compass Self Storage generally delivers prompt service though there have been instances of significant delays.

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Recent Reviews Mention...

very prompt

Office was locked past reservation time.

in and out in a timely manner

3. Affordability

7.82/10

Nationwide Average: 7.69/10

Comment Dots

Compass Self Storage generally receives high praise for its competitive pricing and great deals, although there are notable concerns about frequent rate increases and policies perceived as overpriced by some customers.

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Recent Reviews Mention...

didn't mind paying a little more

affordable

amazing prices

4. Communication

9.19/10

Nationwide Average: 7.53/10

Comment Dots

Compass Self Storage overwhelmingly receives praise for its exceptional customer service, friendly and knowledgeable staff, and efficient communication, despite a few instances of connectivity issues.

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Recent Reviews Mention...

Barbara provided exceptional customer service

Barb helped me out right away

Barbara answered all my questions with a great attitude

5. Stick to Prices

3.42/10

Nationwide Average: 5.99/10

Comment Dots

Compass Self Storage seems to frequently increase prices and add unexpected fees, despite a few instances of satisfactory customer service and billing adjustments.

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Recent Reviews Mention...

cost kept going up every month

Incorrect mileage and gas level calculation.

Keara provided a quick quote

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Customer Insights

Cost: $ 145.00 from 4 reviews


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Great Crew Members

BarbaraBarbara was extremely helpful and appreciated
Malachi, Barbaraextremely helpful and made it easy
BarbaraBarbara was so friendly and extremely helpful
BarbaraBarbara was very nice and helpful
BarbaraBarbara was helpful and had a great attitude
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Compass Self Storage

Location
10000 Sam Neace Dr, Florence, KY, 41042
Phone
(859) 488-2681
Link
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