Compass Self Storage

Get a quote now.

Compass Self Storage logo
HomeChevron RightMoversChevron RightKentuckyChevron RightFlorenceChevron RightCompass Self Storage
Good
based on 879+ data points
Circle Info

About Compass Self Storage

Compass Self Storage is a nationwide company with multiple locations across the United States, offering a variety of storage solutions for both residential and business needs. Their services include personal storage, business storage, boat and RV storage, pharmaceutical storage, and climate-controlled storage. Compass Self Storage acts as a storage concierge service, providing packing and moving supplies, arranging truck rentals, and contacting movers in Florence, KY on behalf of their customers. The company prides itself on customer satisfaction, offering numerous amenities to support customers throughout their storage experience, including secure entry access, digital surveillance, and month-to-month leases.

Additional Cities Served: Independence, Newport

Compass Self Storage Rating Image

Moving Services

  • Packing Supplies
  • Truck Rental
  • Contact Moving Services
  • Climate Controlled Units
  • Indoor Units
  • Boxes & Moving Supplies
  • Month to Month Leases
  • Online Rental Available
  • Secure Entry Access
  • Small Business Storage

Have feedback for Compass Self Storage?

Summarized Review of Compass Self Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

9.09/10

Nationwide Average: 8.44/10

Comment Dots

Compass Self Storage is highly praised for its exceptional customer service, efficiency, and professional staff, despite a few negative remarks regarding pricing and experiences.

Reviews Mention icon

Recent Reviews Mention...

great customer service

very sweet and helpful, did an excellent job

great work by movers

2. Punctuality

6.85/10

Nationwide Average: 8.07/10

Comment Dots

Compass Self Storage generally delivers prompt service though there have been instances of significant delays.

Reviews Mention icon

Recent Reviews Mention...

very prompt

Office was locked past reservation time.

in and out in a timely manner

3. Affordability

7.82/10

Nationwide Average: 7.69/10

Comment Dots

Compass Self Storage generally receives high praise for its competitive pricing and great deals, although there are notable concerns about frequent rate increases and policies perceived as overpriced by some customers.

Reviews Mention icon

Recent Reviews Mention...

didn't mind paying a little more

affordable

Compass raised the rental rates frequently

4. Communication

9.19/10

Nationwide Average: 7.53/10

Comment Dots

Compass Self Storage overwhelmingly receives praise for its exceptional customer service, friendly and knowledgeable staff, and efficient communication, despite a few instances of connectivity issues.

Reviews Mention icon

Recent Reviews Mention...

Barbara provided exceptional customer service

Barbara answered all my questions with a great attitude

Barb helped me out right away

5. Stick to Prices

3.42/10

Nationwide Average: 5.99/10

Comment Dots

Compass Self Storage seems to frequently increase prices and add unexpected fees, despite a few instances of satisfactory customer service and billing adjustments.

Reviews Mention icon

Recent Reviews Mention...

cost kept going up every month

Incorrect mileage and gas level calculation.

they raise rates every 3 months

Customer Insights icon

Customer Insights

Cost: $ 145.00 from 4 reviews


Great Crew Members icon

Great Crew Members

BarbaraBarbara was extremely helpful and appreciated
Malachi, Barbaraextremely helpful and made it easy
BarbaraBarbara was so friendly and extremely helpful
BarbaraBarbara was very nice and helpful
BarbaraBarbara was helpful and had a great attitude
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

Rankings You Can Trust background image
Trust Rankings icon

Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Compass Self Storage

Location
10000 Sam Neace Dr, Florence, KY, 41042
Phone
(859) 488-2681
Link
CTA background image

Ready to start your move?

Claim Listing icon

Is this your moving company?

Claim your company listing to get connected with customers, enhanced placement, and more!

Claim My Free Listing Now
Best Florence, KY Movers Featured Image