Compass Self Storage

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About Compass Self Storage

Compass Self Storage is a concierge storage service with multiple locations across the United States. This company provides storage solutions for personal, business, boat & RV, and pharmaceutical needs. They offer a variety of amenities to support customers' storage experiences, including climate-controlled units, indoor units, boxes and moving supplies, contactless rentals, digital surveillance, month-to-month leases, online rental, and secure entry access. Compass Self Storage facilitates easy processes for customers and provides moving services acting as a one-stop shop for all storage needs. In addition to their services, they are also able to connect you with trusted Covington, KY relocation experts to further assist with your moving needs. Continually focusing on customer satisfaction, they maintain clean, secure, and easily accessible facilities.

Additional Cities Served: Independence, Erlanger

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Moving Services

  • Packing Supplies
  • Truck Rental
  • Moving Services

Awards

Top 10 Movers in Covington, KY 2024 award
Top 10 Movers in Covington, KY 2021 award

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Summarized Review of Compass Self Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

9.45/10

Nationwide Average: 8.44/10

Comment Dots

Compass Self Storage receives overwhelmingly positive recognition for its exceptional service, professionalism, and friendliness, cementing its high repute among customers.

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Recent Reviews Mention...

highly recommend the service

Mark was great to work with

Very nice and recommend this company

2. Punctuality

7.53/10

Nationwide Average: 8.07/10

Comment Dots

Compass Self Storage consistently demonstrates rapid and timely service, though there has been an instance of an unexpected delay.

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Recent Reviews Mention...

they were done storing our stuff in 20 minutes

they showed up the next day as planned

they were quick to assist me

3. Affordability

8.7/10

Nationwide Average: 7.69/10

Comment Dots

Compass Self Storage is overwhelmingly considered to provide great deals, competitive pricing, and substantial value, despite a few reports of rent hikes and price increases.

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Recent Reviews Mention...

rent hikes every 6 months

reasonable

at a great price

4. Communication

9.67/10

Nationwide Average: 7.53/10

Comment Dots

Compass Self Storage overwhelmingly receives praise for its helpful, knowledgeable staff, exceptional customer service, and staff's ability to make processes easy and stress-free, though there are isolated reports of rude staff and bad customer service.

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Recent Reviews Mention...

Mark was helpful and knowledgeable.

staff always there to help

Make things easy during a stressful move

5. Stick to Prices

5.58/10

Nationwide Average: 5.99/10

Comment Dots

Compass Self Storage receives mixed feedback, with numerous customers praising their honesty and no hidden fees, while others criticize them for unexpected price increases and charging additional fees not initially disclosed.

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Recent Reviews Mention...

paying way more than advertised

no hidden fees

company was honest about pricing

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Great Crew Members

MarkMark had our unit clean and ready.
Malachihelped me with everything and was very patient
MarkMark was great to work with
Markappreciate everything Mark does
MarkMark helped me a lot
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Compass Self Storage

Location
6307 Licking Pike, Cold Spring, KY, 41076
Phone
(859) 567-9065
Link
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