Compass Self Storage is a concierge storage service with multiple locations across the United States. This company provides storage solutions for personal, business, boat & RV, and pharmaceutical needs. They offer a variety of amenities to support customers' storage experiences, including climate-controlled units, indoor units, boxes and moving supplies, contactless rentals, digital surveillance, month-to-month leases, online rental, and secure entry access. Compass Self Storage facilitates easy processes for customers and provides moving services acting as a one-stop shop for all storage needs. In addition to their services, they are also able to connect you with trusted Covington, KY relocation experts to further assist with your moving needs. Continually focusing on customer satisfaction, they maintain clean, secure, and easily accessible facilities.
Compass Self Storage
Moving Services
- Packing Supplies
- Truck Rental
- Moving Services
Awards
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Summarized Review of Compass Self Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Compass Self Storage receives overwhelmingly positive recognition for its exceptional service, professionalism, and friendliness, cementing its high repute among customers.
Recent Reviews Mention...
“highly recommend the service”
“Mark was great to work with”
“Very nice and recommend this company”
2. Punctuality
Nationwide Average: 8.07/10
Compass Self Storage consistently demonstrates rapid and timely service, though there has been an instance of an unexpected delay.
Recent Reviews Mention...
“they were done storing our stuff in 20 minutes”
“they showed up the next day as planned”
“they were quick to assist me”
3. Affordability
Nationwide Average: 7.69/10
Compass Self Storage is overwhelmingly considered to provide great deals, competitive pricing, and substantial value, despite a few reports of rent hikes and price increases.
Recent Reviews Mention...
“rent hikes every 6 months”
“reasonable”
“at a great price”
4. Communication
Nationwide Average: 7.53/10
Compass Self Storage overwhelmingly receives praise for its helpful, knowledgeable staff, exceptional customer service, and staff's ability to make processes easy and stress-free, though there are isolated reports of rude staff and bad customer service.
Recent Reviews Mention...
“Mark was helpful and knowledgeable.”
“staff always there to help”
“Make things easy during a stressful move”
5. Stick to Prices
Nationwide Average: 5.99/10
Compass Self Storage receives mixed feedback, with numerous customers praising their honesty and no hidden fees, while others criticize them for unexpected price increases and charging additional fees not initially disclosed.
Recent Reviews Mention...
“paying way more than advertised”
“no hidden fees”
“company was honest about pricing”
Great Crew Members
| Mark | Mark had our unit clean and ready. |
| Malachi | helped me with everything and was very patient |
| Mark | Mark was great to work with |
| Mark | appreciate everything Mark does |
| Mark | Mark helped me a lot |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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