PODS Moving & Storage, widely recognized as the pioneer of portable storage containers, has been delivering exceptional services for nearly 25 years. The company originated as Portable on Demand Storage in 1998 and quickly revolutionized the industry, allowing customers to store their possessions conveniently in their driveways. The firm boasts over 245 storage center locations, servicing 46 states and six provinces in the USA besides expanding its footprint to the United Kingdom, Australia, and Canada. The company offers tailor-made long-distance moving solutions with added flexibility and control. These include built-in storage, adjustable scheduling, several container sizes, and even car shipping. Besides these, PODS provides packing supplies and partners with trusted local labor providers to assist its customers. The firm also distinguishes itself with PODZILLA, a unique hydraulic system enabling smooth handling of the containers. In 2023, PODS was recognized as a top moving and storage company by Move.org. Are you searching for more Wichita, KS moving companies? Head over to our list to find the best fit for your needs.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Derby, Newton, Andover, El Dorado, Winfield, Arkansas CityShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- MoveIn Services
- Safely ship your vehicle
Awards
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage generally receives high praise for their professionalism, punctual deliveries, and excellent communication, though a few customers report dissatisfaction with the service and regrettable experiences.
Recent Reviews Mention...
“PODS Moving & Storage is the worst company to work with.”
“Regret over entire experience with Pods.”
“terrible and unprofessional company”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage has mixed reviews, with several customers praising timely service while others report significant delays and scheduling issues.
Recent Reviews Mention...
“never showed up for scheduled pick up.”
“Chris was there right to the minute on time”
“didn't inform us until last minute about reschedule”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage receives mixed reviews, with some customers appreciating the value and competitive prices, and others feeling the service is overpriced and faced issues with overcharging.
Recent Reviews Mention...
“Felt the rate was good”
“felt the pricing could be more flexible”
“Far too expensive”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage has received mixed feedback, with some customers expressing great satisfaction with responsive, helpful interactions and smooth coordination, while others report frustrating experiences with unfulfilled promises, difficulties in contact, and poor service.
Recent Reviews Mention...
“they responded to my cancellation”
“kept promising delivery without fulfillment.”
“Infuriating customer service with poor communication.”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage generally appears to struggle with honoring their original billing promises, frequently charging customers more than initially quoted with isolated instances of accurate billing as per customer testimonials.
Recent Reviews Mention...
“didn't honor my cancellation request”
“extra $329 fee that wasn't on my original bill”
“didn't compensate for the extra day despite promise”
Great Crew Members
| Eddy, Devontae, Brayden, Roy, Janet, Franco | talked to these people during the process. |
| Chris | he was extremely friendly and professional |
| Chris | fast, courteous, helpful, and very professional |
| Chris | Chris provided a great experience with the POD delivery |
| Chris | because he was professional and punctual |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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