PODS Moving & Storage is the perfect solution when you need to move your belongings, store them, or do both. This company has a service center in Des Moines that will provide you with a container you can load on your own right in your driveway. You can keep a unit as at-home storage or have it taken to POD’s secure local storage facility in Ankeny or Cedar Rapids, where you will have easy, unrestricted access. But if you’re relocating, PODS can drive your container straight to your new home, whether you’re moving across town or across the country. PODS can connect you with local packers and car shippers when needed. Long-term storage is also available if your house is undergoing extensive renovations. PODS’ portable storage units are weather-resistant and come in various sizes to fit your needs. They can be leased month-to-month, making them a risk-free storage option.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: West Des Moines, Ankeny, Urbandale, Marshalltown, Waukee, JohnstonShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage OnSite
- Store at Our Facilities
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and storage supplies
- Packing and loading support
- Move In Services
Awards
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage generally receives high praise for their moving and storage services, emphasizing courteous staff, a seamless moving experience, and satisfactory customer interactions, despite a few reports of negative experiences regarding service, costs, and damages.
Recent Reviews Mention...
“terrible experience with the service”
“impressed with their service overall”
“The best service provided”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage has received mixed feedback with incidents of last-minute delays and missed appointments, but also numerous praises for promptness and timely communication.
Recent Reviews Mention...
“informed of delay just hours before pickup”
“timing was prompt”
“they consistently missed scheduled dates”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage receives mixed reactions, with some customers finding fair value and others criticizing the company for high costs and a lack of discounts on multiple units.
Recent Reviews Mention...
“Experienced excellent value compared to rental truck”
“EXPENSIVE!”
“the pricing was fair”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage receives mixed reviews, with numerous customers praising their excellent customer service and ease of communication, while a significant minority report issues such as poor follow-up, difficulty resolving issues, and inefficient call center interactions.
Recent Reviews Mention...
“Great customer service overall”
“they said they would follow up but never did”
“Friendly customer service”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage generally falls short of expectations with multiple instances of final charges exceeding quotes, though there is at least one report of commitments being met as promised.
Recent Reviews Mention...
“didn't honor discounts or credits as promised”
“we will not have our property until the 26th”
“Final charges were higher than quoted”
Customer Insights
Interstate Move Duration: 1 days from 3 reviews
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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