PODS Moving & Storage, headquartered in Cedar Rapids, Iowa, has been a leading industry player for nearly 25 years. With 3,000+ associates and international services in Canada, Australia, and the United Kingdom, PODS provides personalized moving and storage solutions for residential and commercial customers. The company offers multiple container sizes, pay-as-you-go pricing, and adjustable scheduling, giving customers the flexibility to control their move. Additional services include packing supplies, car shipping, and connections to trusted local labor providers. Move.org recognized PODS as the best moving and storage container company of 2023.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Iowa City, Coralville, Hiawatha, Eldridge, Oelwein, AsburyShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Move In Services
- Safely ship your vehicle
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
6.71/10
Nationwide Average: 8.44/10
receives mixed reviews, with several customers praising their service and value, whereas others express dissatisfaction due to issues like poor execution and service termination difficulties.
Recent Reviews Mention...
“absolutely would not hire PODS again”
“The pod received takes on water and is useless”
“too expensive for a simple service”
2. Punctuality
5.15/10
Nationwide Average: 8.07/10
has mixed reviews, with some customers praising their on-time service while many others experienced significant delays and scheduling issues.
Recent Reviews Mention...
“they were on time”
“they delivered late”
“They failed to meet the agreed timelines.”
3. Affordability
4.57/10
Nationwide Average: 7.69/10
receives mixed feedback, with most reporting it to be overpriced or not offering good value for money, although a few customers find it economical.
Recent Reviews Mention...
“they increased my monthly fee per container”
“Mention of waste of money suggests poor affordability”
“way overpriced for such a simple move”
4. Communication
5.28/10
Nationwide Average: 7.53/10
experiences are mixed, showcasing instances of outstanding responsiveness and customer service alongside repeated mentions of unresponsiveness and poor communication regarding various service aspects.
Recent Reviews Mention...
“PODS was responsive to the issue experienced”
“there was no answer when calling back”
“convenient to choose pick up and drop dates”
5. Stick to Prices
2.52/10
Nationwide Average: 5.99/10
has a predominantly negative reputation, with numerous complaints about unexpected charges, billing for unneeded services, and hidden fees, although there's a rare commendation for not incurring charges after an agreed date due to exceptional customer service.
Recent Reviews Mention...
“they would not lower the rate originally agreed upon”
“mistakenly charged credit card for empty Pods”
“Delivery and pickup schedules were unreliable.”
Customer Insights
Cost: $ 4160.00 from 3 reviews
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact PODS Moving & Storage
10950 High Life Ct SW Ste 100, Cedar Rapids, IA, 52404
(877) 770-7637
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