Master Movers is a locally owned and operated moving company that has been helping people in Indianapolis, IN, move for over 15 years. This company performs both residential and commercial moves on a local, long-distance, and even interstate basis, so no matter where you're going, Master Movers can take you there. Its fleet of modern trucks and team of trained professionals are equipped to handle any size of move, plus partial packing, furniture disassembly/reassembly and more. With thousands of happy customers served and a history of superior customer service, Master Movers is one of Indianapolis' premier moving companies.
Master Movers
About Master Movers
Additional Cities Served: Carmel, Fishers, Noblesville, Westfield, Plainfield, ZionsvilleShow More >
Moving Services
- Local Moves
- Interstate Moves
- Commercial Moves
- Storage Options
- Office Moving
- Packing Supplies
- Military Moving
Not Authorized
for Interstate Moves
Last Checked: 08/02/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Master Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Master Movers has a highly polarized reputation, with numerous customers praising their professionalism and efficiency, while many others criticize the service as unprofessional, damaging, and fraught with issues, leading to a divided view on the company's reliability.
Recent Reviews Mention...
“terrible overall experience with the moving service”
“Received items in good condition but had issues.”
“STAY AWAY FROM THEM reflects poor quality.”
2. Punctuality
Nationwide Average: 8.07/10
Master Movers has received mixed feedback, with several customers praising their timeliness and professionalism, while a significant portion report issues with late deliveries, changes in schedules without proper notification, and lack of communication.
Recent Reviews Mention...
“Items delivered much later than promised.”
“repeated lies about the date of delivery.”
“Prompt, professional & affordable!”
3. Affordability
Nationwide Average: 7.69/10
Master Movers is predominantly criticized for significant price increases from initial quotes, leading to a general sentiment of them being unaffordable and engaging in overcharging practices.
Recent Reviews Mention...
“move ended up extremely expensive”
“reasonable pricing”
“Prompt, professional & affordable!”
4. Communication
Nationwide Average: 7.53/10
Master Movers faces significant criticism for their overall lack of responsiveness and professionalism, although there are isolated instances of satisfactory interactions noted by some clients.
Recent Reviews Mention...
“Poor communication throughout the process.”
“playing phone tag with no set delivery date.”
“Repeated calls without response”
5. Stick to Prices
Nationwide Average: 5.99/10
Master Movers consistently receives criticism for significantly exceeding initial estimates and adding unexpected fees, leading to widespread customer dissatisfaction.
Recent Reviews Mention...
“did not stick to the quoted price at all”
“Quoted estimate was cheaper, but faced extra fees.”
“Quote was not honored initially”
Customer Insights
Cost: $ 4708.00 from 13 reviews
Hourly Minimum: 3 hours from 4 reviews
Local Move Duration: 5.5 hours from 13 reviews
Interstate Move Duration: 4 days from 14 reviews
Great Crew Members
Jason | Jason was amazing |
Larry | Such a great guy |
Driver | knowledgeable and efficient, please give him a raise! |
Steve | Steve was professional and made me feel comfortable |
Steven | able to ride along with the driver |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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