This long-standing moving company is one of the largest in the Midwest with locations in Indianapolis, IN and Richmond, IN, as well as three locations in Ohio. Leaders Moving and Storage performs both residential and commercial moves on a local and long-distance basis. Whether you're moving across the city or the country, Leaders has a fleet of moving trucks and highly trained professionals to handle any size relocation. The company's unique box loan system allows you to sell your used Leaders boxes back post-move, so you save on moving supplies. Leaders also stands out for its excellent storage services, which include crating and cross-docking services for especially high-value or fragile items.
Leaders Moving & Storage Co.
Ranked Top 10 Best Movers in Indianapolis, IN
About Leaders Moving & Storage Co.
Additional Cities Served: Carmel, Fishers, Noblesville, Greenwood, West Lafayette, LawrenceShow More >
Awards
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Summarized Review of Leaders Moving & Storage Co.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Leaders Moving & Storage Co. is highly praised for its professional, efficient, and friendly service, with numerous commendations for its moving team's hard work and exceptional care during the moving process.
Recent Reviews Mention...
“Highly recommended Leaders Moving & Storage Co.”
“great job moving all bedroom furniture”
“Kris, Matt, Scott and Rob were fantastic”
2. Punctuality
Nationwide Average: 8.07/10
Leaders Moving & Storage Co. is consistently regarded as on time and prompt, with many customers noting their timely arrivals and efficient service, though a few instances of delays and late arrivals were mentioned.
Recent Reviews Mention...
“They were on time”
“they were prompt”
“Showed up on time and ready to get moving”
3. Affordability
Nationwide Average: 7.69/10
Leaders Moving & Storage Co. is highly regarded by customers for their reasonable pricing, competitive quotes, transparent flat rates, and overall exceptional value for their services, with only a few instances of dissatisfaction over unexpected costs.
Recent Reviews Mention...
“Best fit options in my price range”
“reasonably priced”
“saved me some money”
4. Communication
Nationwide Average: 7.53/10
Leaders Moving & Storage Co. generally receives high praise for its effective, responsive, and customer-friendly communication, although a few instances of dissatisfaction regarding unhelpfulness and poor communication have been noted.
Recent Reviews Mention...
“Person on the phone understood my needs”
“the scheduling process was simple ”
“Melvin kept me informed through the whole process”
5. Stick to Prices
Nationwide Average: 5.99/10
Leaders Moving & Storage Co. generally adheres to their initial estimates, often adjusting costs in the customer's favor, though there are a few instances of unexpected charges which suggest some inconsistency.
Recent Reviews Mention...
“reduced my costs, indicating sticking to or improving quoted prices”
“updated invoice the day of the move”
“Deducted last minute change from the invoice”
Customer Insights
Local Move Duration: 3.5 hours from 26 reviews
Interstate Move Duration: 2 days from 8 reviews
Great Crew Members
Scott, Jaiden | Were great and professional |
Kris, Moses, Jay | figured out tight squeezes, efficient, and courteous |
Kris, Matt, Scott, Rob | great work by crew members despite harsh weather |
Kris, Scott | Kris and Scott did an amazing job |
Kris, Scott | both were very diligent, organized, friendly and upbeat |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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