2 Best Movers Near Wood River, IL

“terrible customer responsiveness and can't get issues fixed”

“Was grossly overcharged”

“The company made unauthorized changes and billed me for them.”

“easy process and care of items”

“experience with the service was extremely poor”

“Good service overall.”

“Mike C made the process super easy”

“easy and seamless process”

“easy to use and quick”

“great job by movers”

“PODS was repeatedly late and unresponsive”

“showed up on time”

“took longer than expected for delivery”

“Mike was on time”

“they called just before the delivery to reschedule”

“they were not considerate of my time and schedule”

“Arrived timely”

“they never showed up for pick-up”

“Pricing isn't the best”

“out of a lot of money without reimbursement”

“Was grossly overcharged”

“one of the priciest ways to move”

“Expensive”

“the prices are ridiculous”

“not affordable due to added stress and costs”

“customer service and availability works well”

“terrible customer responsiveness”

“Customer service was rude and unhelpful.”

“Customer service was horrible”

“lack of confirmation and communication regarding pickup”

“customer service put us on a cancellation list”

“explained everything thoroughly”

“customer service reps were extremely rude”

“had to hold and be transferred multiple times.”

“Hard to get hold of them from overseas.”

“charges were more than disclosed”

“Billed for unauthorized order changes.”

“Charged me again instead of fixing the overcharging”

“charged for an additional month erroneously”

“was charged extra without an invoice”

“refunded the cost of missing blankets”

“move was excessively delayed”

“prompt to pick up”

“gave me enough time for moving things for reno”

“finished everything in a timely manner”

“delivery delayed much longer than expected”

“Got rude representatives, no friendly service.”

“Mike was very nice”

“drivers were very friendly”

“Mike was very helpful”

“customer service reps were extremely rude”

“employee Martha was rude and disrespectful.”

“no concern for the customer”

“customer service was not accommodating”

“the representative talked to me rudely”

“would not hire this company again due to the issues”

“Won't be in business long with this kind of "service".”

“Would not hire again due to overcharge and poor service”

“would hire again”

“will never use PODS again”

“would hire again because of Mike C”

“recommend this company and would hire again”

“would hire again”

“would hire again”

“will 100% use them again”

“No professionalism from customer service.”

“Mike was professional”

“rude and disrespectful employee.”

“implied lack of professionalism in handling issues”

“rude behavior unprofessional”

“professional movers but negative overall experience”

“did not make clear, readable copies as paid for”

“No accountability, wouldn't resolve issues.”

“Did not fix the overcharging issue”

“did not make efforts to prioritize or rectify the issue”

“no assistance offered to resolve issue”

“made no attempt to correct their mistake”

“Refused manager dialogue to address issues.”

“hoping local office will contact for resolution”

“they would not provide requested recorded phone call”

“issued a refund for their mistake with the blankets”

“taken care of my items”

“careful with my yard”

“Broke a sprinkler head.”

“only an old desk was a casualty”

“load shifted causing damage to lamps and lamp shade”

“half the blankets were missing causing concern for item safety”