6 Best Movers Near Sterling, IL
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When every moving company in Sterling, IL claims they're the best, how do you really know? We analyzed 6 moving companies in Sterling and more than 20,000 movers nationwide using our constantly updated ranking calculation to help you determine the best of the best.
Top Rated Moving Companies in Sterling, IL
As of November 2024Company Name | Avg Cost | Hourly Minimum | Avg Move Duration | Contact | |
---|---|---|---|---|---|
Stevenson Transfer | 9.22 | - | - | - | Contact |
Eric's Moving Services | 8.30 | - | - | - | Contact |
StraightLine Moving Inc. | 8.10 | - | - | - | Contact |
Boerman Moving and Storage | 8.06 | $7870 | - | 8 hours | Contact |
All My Sons Moving & Storage | 5.33 | $1191 | 2 hours | 4 hours | Contact |
Two Men and a Truck | 4.93 | $1406 | 1 hours | 6 hours | Contact |
These are the top recommended movers based on our unbiased & regularly updated ranking algorithm (NOT paid promotions)
300 W Stevenson Rd, Ottawa, IL, 61350 | |
License Info | |
Residential & Commercial Moves, Warehousing & Logistics, Storage & Records Management |
Marion, MI, 49665 | |
License Info
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Residential moving services, Furniture delivery services, Home organizing services See More |
based on 658+ data points
5365 Edith Ln, Roscoe, IL, 61073 | |
License Info | |
Local moving, Long distance moving, Commercial moving See More |
2420 Davey Rd, Woodridge, IL, 60517 | |
License Info
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Cheap moving services, Local moving services, Long-distance moving services See More |
based on 2,894+ data points
1000 N North Branch St, Chicago, IL, 60642 | |
License Info | |
Junk removal services, Local moving, Storage See More |
Our Reviews of the Best Movers in Sterling
About Stevenson Transfer
Stevenson Transfer is a family-owned and operated company founded in 1908. It has moved families and businesses in the Illinois Valley for four generations. Whether you're moving locally, in-state, or across state lines, this local business has the expertise and resources to make your transition seamless and easy. Stevenson Transfer also specializes in logistics support, including warehouse management, inventory tracking, and order fulfillment. And with 75,000 square feet of storage space available, it can accommodate any short and long-term storage needs that you may have. An agent for Mayflower Van Lines since 1953, Stevenson Transfer has been handling international moves for decades. No matter where you're moving, it can help with every step of the process, from coordination and customs assistance to trucking transport and distribution overseas. If you're moving to or from the area and exploring your options, you can check out the Aurora, IL movers for a list of companies at the city level. Please note that this link does not insinuate the quality, rating, or status of Stevenson Transfer or whether it may be included in this list.
Category | Rating | Why? |
---|---|---|
Quality | 9.44/10 | |
Punctuality | 9.28/10 | |
Affordability | 8.9/10 | |
Communication | 9.26/10 | |
Stick to Prices | 9.44/10 | |
Speed | 9.64/10 | |
Friendliness | 9.74/10 | |
Will Hire Again | 9.32/10 | |
Professionalism | 9.5/10 | |
Conflict Handling | 7.76/10 | |
Precision & Care | 9.12/10 |
Recent Customer Reviews Mention...
Quality “great work by movers” “Stevenson Transfer is professional” “Terrible company.” “the guys were awesome, fast, organized, and professional” “The move went flawless.” “best experience with Stevenson Transport” “respectful and careful with expensive furniture” “far beyond the five star option for this feedback” “great initial experience with Angie but move had issues” “these guys are awesome” |
Punctuality “they were on time” “showed up on time” “the crew came early” “They showed up exactly when expected” “guys were right on time” “were able to deliver everything one day early” “they were right on time” “punctual (early actually)” “was able to get a crew there on a day's notice” “foreman Kevin was right on time” |
Affordability “worth every dollar” “definitely worth the money” “Total bill was very close to the estimate, indicating good value” “not the cheapest bid, but not the most expensive” “Worth every penny” “Worth every dollar” “little on the pricey side” “pricing was extremely reasonable” “felt Stevenson's quote was very fair” “the price was totally fair and reasonable” |
Communication “answered all our questions” “difficulty with claims and poor response to concerns” “accommodated my changes and were always upfront” “great from the first phone call” “Extremely well versed and personable in communication” “never returned my email inquiry” “customer service was also fantastic” “Easy communication with Angie & Connie who handled all questions” “Booking process was easy, informative, transparent” “took the time to listen” |
Stick to Prices “from quote to bill implies sticking to quoted prices” “The final price was slightly over the estimate by $80” “Came in under estimate” “provided a very accurate estimate” “straightforward with pricing” “felt Stevenson's quote was very fair and on point” “came within a few hundred pounds of the final weight” “got a small check back for coming in 'under weight'” “got a refund as the move was underweight” “honored estimate, no extra charge, received refund” |
Speed “efficient with the balance of our packing” “it was fast” “worked non stop” “professional and fast” “Didn't stop till the last thing was loaded” “they were very quick” “they were efficient” “Entire packing was done in one day which is amazing” “Quick service” “Did the entire move before the end of the afternoon” |
Friendliness “made a stressful experience very easy” “Removed shoes, worked patiently and carefully.” “employees are extremely cordial” “very respectful movers” “cheerful and pleasant” “they are friendly” “they are friendly” “we're courteous” “peace of mind and ease of moving” “Crew members were very courteous” |
Will Hire Again “never had a smoother move and very thankful” “highly recommend them” “I paid them over 7000.” “would hire again because experience was very easy” “Would highly recommend Stevenson’s Movers.” “will use them again” “would definitely hire again due to job well done” “worth every penny and then some” “could never recommend, deeply saddened by the experience” “used them twice” |
Professionalism “Josh and his crew were highly professional” “professional from the office to the final setup” “Terrible company.” “professional” “Professional in dismantling, wrapping, and moving.” “employees are extremely professional” “handled disassembly and reassembly professionally” “every person was professional, knowledgeable, courteous” “packers were kind but not professional” “great work” |
Conflict Handling “Kevin made sure to rectify even a minor issue” “owned taking care of the few things that got 'bumped around'” “fixed the mishaps immediately” “claim unfairly denied” “minor issue quickly resolved with a touch-up pen” “went above and beyond fixing furniture” “Refunded for less weight than estimated” “Put broken desk back together, works fine.” “absolutely dependable implies they would right any wrongs” “reimbursed us for the cost to replace/repair items” |
Precision & Care “padded all furniture and were exceptionally careful” “They lost all my furniture.” “Extremely careful of the piano.” “very respectful and thorough with belongings” “respected house and furniture during the move” “poor packing resulted in damaged items” “careful with items moved” “Took excellent care of my belongings” “handle items with care” “Crew was careful with items and attentive” |
Pros & Cons
- Professional and courteous team
- Punctual, often arriving on time or early
- Efficient and careful handling of items
- Provides accurate estimates and adheres to them
- Rare cases of damaged belongings
- Minor issues with customer service responsiveness
- Infrequent communication issues mentioned
- Some incidences of higher than expected costs
Customer Insights
Interstate Move Duration: 7 days from 7 reviews
Great Crew Members
Mike, Angie, Josh | answered all questions and highly professional during move |
Angie, Mike, Cindy | Angie, Mike, and Cindy got the ball rolling |
Angie | great experience during intake |
Brett, Brett, Tyler | They did a superb job |
Dave, Will | Dave and Will are the absolute best |
About Eric's Moving Services
Eric's Moving Services is a family-owned and operated local moving company based in Rock Falls, Illinois. They are renowned for their dedicated service in handling customers' belongings as if they were their own, acknowledging the importance of personal items. Their comprehensive moving services include residential moving, furniture delivery, home organizing, office moving, and packing services. They have marked their presence as an active participant in the movers community of DeKalb, IL, aiming to take off the heavy load from clients during the moving process. Eric's Moving Services has prioritized hassle-free and reliable service to provide relief when it comes to relocating. For more details or to procure a free estimate, reach Eric's Moving Services at (309) 838-3648.
Category | Rating | Why? |
---|---|---|
Quality | 9.33/10 | |
Punctuality | 8.79/10 | |
Affordability | 7.88/10 | |
Communication | 8.65/10 | |
Speed | 9.43/10 | |
Friendliness | 9.32/10 | |
Will Hire Again | 9.04/10 | |
Professionalism | 9.29/10 | |
Precision & Care | 8.85/10 |
Recent Customer Reviews Mention...
Quality “great work by movers” “happy with my move” “Eric and crew complete the job quickly” “Eric was extremely helpful and gave the best price” “will use them again if needed” “Devin, Kaylon, and Race did a wonderful job” “great work by movers” “Definitely would hire them again” “great work by movers” “made it a pleasant experience” |
Punctuality “arrive on time” “always show up on time” “showed up a few minutes before scheduled time” “showed up on time” “prompt” “Eric and crew were on time” |
Affordability “Eric offered the best price out of any other company” “move would cost 450.00 then...quoted me 950.00” “Reasonable pricing” “good value” “they were affordable” “saved us money vs "the big guys"” “had great pricing” |
Communication “Eric provided me with all possible scenarios” “provides great customer service” “timely communication with Eric” “Eric is responsive” “Eric responds quickly and confirms details” “wonderful at communicating with me” “great customer service” |
Stick to Prices “move would cost 450.00 then...quoted me 950.00” “delivered as promised” |
Speed “so efficient” “complete the job quickly” “work quickly” “worked quick” “packed the truck quickly” “done loading and unloading very fast” “quickly moved my things” “quick” “Moved faster than I was expecting” “fast move” |
Friendliness “very pleasant” “Always a smile and an "can do" attitude” “Eric is always friendly” “team is friendly” “they were so friendly” “Eric is friendly and very polite” “made it a pleasant experience” “The whole crew is friendly and happy” “kept a great attitude, great guys” “the team was kind and easy to work with” |
Will Hire Again “Highly recommend for your moves” “would hire again” “So glad to do business with a local business” “will use them again if needed” “would highly recommend this company” “Never again with this guy” “love using Eric's Moving Service” “would recommend this company to anyone moving” “Highly recommend this company and would hire again” “Definitely would hire them again” |
Professionalism “service is always great” “Eric does an impeccable job” “team arrives professionally” “were professional” “very conscientious about his work” “Eric was very efficient, professional” “No grumbles when I changed direction mid-stream” “professional and hard-working crew” “very professional” “professional” |
Conflict Handling “Eric fixed a small issue” |
Precision & Care “They take extra care when needed” “work quickly and carefully” “show care when it comes to our belongings” “worked quick but carefully” “they also ruined a few things” “the team was careful with my things” “impressed with the care & wrapping of our furniture” “very careful with moving items” “Careful with items” “took care of all my furniture” |
Pros & Cons
- Efficient and speedy service
- Excellent customer service and professionalism
- Responsive and willing to address issues quickly
- Reasonable and competitive pricing
- Quotes can significantly change after initial estimate
- In some cases, items were damaged during move
- Rare mentions of dissatisfaction with overall service
Great Crew Members
Eric | fixed a small issue, honest guy |
Eric | Eric and crew are thorough and complete the job quickly |
Eric | great customer service and friendly |
Eric | Eric was extremely helpful and provided great service |
Devin, Kaylon, Race | They were friendly and professional, worked quick but carefully |
About StraightLine Moving Inc.
It’s not easy to find a moving company that specializes in dedicated long-distance moving. However, if you’re planning a long-distance move to or from Roscoe, Rockford, or the surrounding areas, then StraightLine Moving Inc. will get you to where you need to be. As a full-service mover, it provides everything you’ll need for a hassle-free move. This interstate moving specialist provides streamlined and efficient relocations through careful planning no matter how far away your new home may be. Whether down the street or across the country, StraightLine Moving Inc. has highly trained and skilled professionals that will take care of your belongings every step of the way. If you're looking for comprehensive and accommodating Rockford, IL moving services, its moving crews are also experts in handling specialty items like pianos, pool tables, and safes.
Category | Rating | Why? |
---|---|---|
Quality | 8.97/10 | |
Punctuality | 8.22/10 | |
Affordability | 9.17/10 | |
Communication | 8.11/10 | |
Stick to Prices | 6.72/10 | |
Speed | 9.4/10 | |
Friendliness | 9.43/10 | |
Will Hire Again | 8.69/10 | |
Professionalism | 8.54/10 | |
Conflict Handling | 3.65/10 | |
Precision & Care | 8.19/10 |
Recent Customer Reviews Mention...
Quality “they lost my load and robbed me” “wonderful crew and efficient move” “fantastic work by movers” “did an awesome job” “great crew” “great job on loading and offloading my belongings” “the movers were great and hard working” “outstanding experience with professional and efficient service” “very professional and courteous crew” “terrible customer service and damaged items” |
Punctuality “arrived promptly” “On time” “Over 4 hours late” “difficulty in contacting the destination agent” “experience as promised and on time” “showed up on time” “showed up on time” “Shane, James, and Christian were on time” “they were 2 hours late the next day” “fit us in their schedule quickly” |
Affordability “Final price was reasonable” “felt the price was appropriate after seeing the service” “finished quicker than estimated, saving us money” “fairly priced” “mentioned fair pricing” “price was very reasonable” “price was fair” “1/2 the price of competitors, very affordable” “Straightline's rate was very fair and not overpriced” “great rates” |
Communication “excellent communication and responsiveness” “had to call over 15 times, no return call” “they assured me everything would be OK” “Communication was horrible” “Very friendly and helpful in estimating needs” “responded to all requests” “poor communication after leaving Wisconsin” “easy to work with” “they were responsive” “kind from the first phone call to the end” |
Stick to Prices “Final price was accurate to the quote” “refused to offer a discount for the inconvenience” “quoted weight almost 2000 lbs wrong” “charges start and end at job site” “No billing hassles or changes” “no additional costs above the quoted price” “quote with Tim was thorough and met all our needs” “eager to keep me at the anticipated price quote” “no surprises at the end” “stuck to the quoted price” |
Speed “really, really efficient” “Quick help during the move” “Very efficient and fast” “Work done quickly” “quick with both loading and unloading” “They did it quickly” “finished quicker than estimated” “Moved quickly and efficiently” “took 6 hours to move a one-bedroom apartment” “move took less time than expected” |
Friendliness “they threatened me” “men were polite” “super friendly” “crew was personable” “they were awesome” “friendly employees” “were polite” “extremely polite even in challenging weather” “kind and funny” “You’d be lucky to get these guys” |
Will Hire Again “would not use them again” “would recommend them over and over again” “would VERY HIGHLY recommend” “would love to have this crew back” “will hire in future” “recommend this company for moving assistance” “would hire the movers again” “highly recommend and would hire again” “would certainly utilize their service again” “would not hire again due to terrible service” |
Professionalism “they were unprofessional and demanded a tip” “super professional” “very efficient, professional” “professional team that went above and beyond” “very professional and courteous crew” “Given bad information repeatedly, wrecked furniture” “Justine and Willie B were the best movers ever” “hard working and impressive” “Willy and Justin were professional” “flawless and professional every time” |
Conflict Handling “no willingness shown despite damage and poor service” “no follow-up after losing my valuable TV” “James was very accommodating even when injured” “the company didn't offer a discount despite being informed” “very apologetic about the accident” “unresponsive to issue of lost boxes” “co-owner addressed the broken tree limb issue” “Went the extra mile implies willingness to right a wrong” “no attempt to resolve canceling on me” “had to hire a lawyer for insurance claim” |
Precision & Care “they robbed parts off my snowblower” “took good care of our belongings” “handled my belongings with great care, ensuring nothing was damaged” “respectful of belongings” “damaged almost everything they touched” “no scratches or mishaps with items” “very careful with items” “handled our belongings with great care” “took great care with my things” “respectful of our belongings” |
Pros & Cons
- efficient and quick with loading and unloading
- very professional and courteous crew
- exceptional moving experience with careful handling of belongings
- competitive pricing with final costs matching quotes
- demanded tips unprofessionally
- damaged furniture and lost items
- poor communication with multiple calls unreturned
- cancellation of services last minute despite signed contract
Customer Insights
Interstate Move Duration: 3 days from 3 reviews
Great Crew Members
Justin, Christian, Misa | crew was great and personable |
Justine, Willie B | Justine and Willie B were the best movers ever |
Willie, Justin | provided quick and polite help |
Tom, James | Tom gave great information, James drove and moved items |
Willy, Justin | they were professional, efficient, kind, and funny |
About Boerman Moving and Storage
Boerman Moving and Storage started as an ice and coal delivery service in 1962. Half a century later, it’s now one of the most trusted moving companies in the Chicago suburbs that offer residential and commercial relocation services. Whether you’re moving local or long-distance, Boerman Moving and Storage's goal is always customer satisfaction through smooth, affordable relocations. Being experienced movers serving Aurora, IL, they offer full-service packing for convenience and partial packing for the competitive edge if you prefer doing things yourself. Regardless of the moving package you choose, its professional movers are always careful handling china, glassware, mirrors, and artwork. Boerman Moving and Storage can also provide secure storage for various needs at affordable rates.
Category | Rating | Why? |
---|---|---|
Quality | 8.78/10 | |
Punctuality | 8.28/10 | |
Affordability | 6.72/10 | |
Communication | 8.47/10 | |
Stick to Prices | 7.24/10 | |
Speed | 8.58/10 | |
Friendliness | 9.37/10 | |
Will Hire Again | 8.53/10 | |
Professionalism | 8.79/10 | |
Conflict Handling | 5.42/10 | |
Precision & Care | 8.51/10 |
Recent Customer Reviews Mention...
Quality “worst move ever with multiple items damaged and lost” “handled my move without a glitch” “great overall service” “they made moving easy” “This was a great company to work with” “listened to all my needs and truly cared about getting the job done right” “excellent experience with the moving service” “Boerman handled my move very professionally” “very good company to move” “Ryan and his crew were amazing” |
Punctuality “punctual and on time” “Delivered on time” “They were prompt” “notified several days in advance of arrival” “were prompt” “arrived promptly at 8am” “Driver Jimmie arrived on time despite bad weather” “They were timely” “on time” “got our furniture much earlier in the window period” |
Affordability “the price was extremely reasonable” “spent over 20 thousand dollars” “they are expensive” “Boerman Moving has the best rates” “you will pay too much” “Great service and value.” “It was also affordable” “all for a reasonable cost” “better estimate than another mover” “Based on their competitive quote” |
Communication “coordinator and office staff were very attentive” “Communication from all ends was on point” “Melinda was responsive and helpful” “fantastic to deal with from start to finish” “Trevor, Tanisha, and Manny were very responsive” “communication issues about promises” “coordinator reached out before the move” “office staff, Trevor and Melinda were super helpful” “entire process was seamless including inquiry” “Excellent communication throughout the moving process” |
Stick to Prices “original quote was close to actual cost” “Upfront estimate of cost was spot-on” “Pam's estimate was right on target” “charged in full earlier than agreed” “estimate was spot on” “insurance claim unresolved over a month” “gave a very accurate (virtual) quote” “They kept their promises” “the estimate was accurate and on target” “estimate was accurate and on target” |
Speed “made the entire process quick and efficient” “super efficient and hard working” “worked hard to get the job done quickly” “loaded and unloaded in total of 5 hours” “efficient work” “got our furniture much earlier in the window period” “crews were efficient” “crew worked quickly” “can unload in record time” “Were efficient in the move” |
Friendliness “professional, patient, and kind” “extremely helpful, courteous, and friendly” “courteous and patient” “packers and loaders were extremely nice” “good treatment” “genuine smiles on their faces” “The movers were so kind and courteous” “each pleasant and respectful” “very nice, upbeat” “professional, polite and also fun during the move” |
Will Hire Again “would never recommend this moving company” “deserve the greatest review” “would highly recommend them to anyone” “they made it easy, would hire again” “comfort with the driver and overall great experience” “would work with this company again” “great moving company” “Would definitely call them for future moves” “definitely be requesting this team again” “would use them again for sure” |
Professionalism “damaged items and unprofessional claims process” “crew were professional” “demonstrated professionalism” “professional packing and helpful crew” “Handled in a very professional manner” “Their attention to detail was amazing” “mentioned professionalism” “experienced team that works well together” “kind and courteous movers” “were prompt and professional” |
Conflict Handling “went above and beyond in every sense of the word” “no offer of restoration for losses” “owner reached out after complaint” “denied my claim for missing items” “claims unresolved over a month, items still missing” “refused to compensate or pay insurance claim” “crew admitted breakage but didn’t inform” “helpful during an accident and proactive with furniture” “Refused to pay on insurance claim without proper reason” “Mike Boerman assisted and corrected issues” |
Precision & Care “lost and destroyed items, including prized possessions” “very careful with no items broken” “they were very careful with everything” “careful with items” “packed every box professionally and carefully” “Everything was carefully packed, no breakage” “demonstrated GREAT care with all of our belongings” “great care of all our things” “took extra care in wrapping additional items” “did not lose one piece of furniture nor any damage” |
Pros & Cons
- Professional and courteous team members
- Efficient and careful with belongings
- Timely and punctual service
- Competitive pricing and accurate estimates
- Some items damaged or lost
- Claim process unprofessional and unsatisfactory
- Rare instances of miscommunication and unmet promises
- Occasional cases of overcharging beyond estimates
Customer Insights
Cost: $ 7870.00 from 3 reviews
Local Move Duration: 8 hours from 8 reviews
Interstate Move Duration: 3 days from 6 reviews
Great Crew Members
Nathan | Nathan and his team were superb |
Ryan Darling, Daniel, Fernando, Rico | very careful, helpful, courteous, and friendly |
Jose, Mike, Alonzo, Manny | packed and loaded professionally, were very helpful and organized |
Ryan | Ryan demonstrated amazing care and efficiency |
Melinda, Ryan, Danny, David, Fernando | responsive, helpful, took great care, worked quickly, pleasant, respectful, went above and beyond, experienced team leader, showed exceptional concern |
About All My Sons Moving & Storage
If you’re looking for Franklin Park moving specialists who will show up on time and complete the job quickly with no hidden fees or surprises, look no further than All My Sons Moving & Storage. All My Sons is a family-owned business with nationwide coverage and years of experience. It can help you whether you’re moving to a new house, apartment, or office and will bring the necessary supplies to make your move smooth and stress-free. This company also has state-of-the-art storage facilities offering short-term and long-term storage solutions. There are different storage unit sizes to choose from, so you can find the perfect fit for your needs. All My Sons is known for having the best packing services in Illinois. It has a team of experienced packers who know how to wrap odd and difficult items, ensuring that everything arrives at your new home safely. If you're looking to explore other options in the area, visit the website for several Chicago, IL movers.
Category | Rating | Why? |
---|---|---|
Quality | 6.86/10 | |
Punctuality | 4.46/10 | |
Affordability | 4.09/10 | |
Communication | 3.86/10 | |
Stick to Prices | 2.37/10 | |
Speed | 7.71/10 | |
Friendliness | 8.05/10 | |
Will Hire Again | 6.46/10 | |
Professionalism | 6.68/10 | |
Conflict Handling | 1.86/10 | |
Precision & Care | 6.28/10 |
Recent Customer Reviews Mention...
Quality “damaged all my appliances” “they were not experienced just punks” “great overall experience” “Anthony and Jonathan went above and beyond” “The move itself was good” “Keenan and Tyrone did an amazing job” “great work by movers” “great job by movers” “great work by movers” “Julio Torres and his team worked very professionally” |
Punctuality “they came late” “showed up on time” “crew was 3.5 hours late” “were prompt” “they were on time” “waited almost 3 hours for a second truck” “showed up on time” “they were punctual” “they showed up four and a half hours late” “On time” |
Affordability “pricing inconsistent and changed” “have the lowest prices” “They had a lot of hidden cost” “total cost was WAY more expensive than original quote” “fairly priced” “hidden charges not upfront” “overcharged for an under 2 hour move” “total cost was 350% more than quoted” “had to pay about $300 more for my move” “good price” |
Communication “one guy kept repeating himself” “difficult to get in contact, no proactive communication” “every person had different information” “very communicative” “misled about charges, poor service” “communication was atrocious” “mistakenly missed their call and only get voicemail” “Tom does not communicate with employees.” “were communicative” “Miriam was unresponsive” |
Stick to Prices “pricing inconsistent from calls to moving day” “They kept some of my boxes assuming to charge others” “felt like a bait and switch” “total cost was almost 350% more than the quote” “hidden charges added last minute” “double charged claiming it was for mileage” “total cost was 350% more than quoted” “Pricing quoted were misleading” “cost ended up over twice the original quote” “beat any estimates quoted” |
Speed “would not use two trips, indicating slowness” “moved 6 items in 45 minutes” “they moved fast to get my furniture unassembled and reassembled” “Working quick” “made it quick and easy” “fast” “move took way longer due to all the hiccups” “very quick move” “no sense of urgency, took too long” “took way longer due to all the hiccups” |
Friendliness “they were loud and disruptive” “the worker kept saying they get good tips” “very nice” “Anthony and Jonathan are customer friendly” “Keenan and Tyrone were friendly” “Friendly, joking around” “absolutely amazing crew” “they are friendly” “very down to earth and made it feel like family” “crew was excellent” |
Will Hire Again “would not hire again” “disrespectful and obnoxious” “not professional at all” “would hire again” “would recommend this duo to anyone” “I would never recommend them again” “recommend Keenan and Tyrone and would hire again” “would highly recommend and hire again” “would hire again” “recommend to look elsewhere” |
Professionalism “crew acted like amateurs needing training” “were unprofessional and yelled back when asked to be quiet” “not professional at all” “professional guys” “Keenan and Tyrone were very professional” “Julio Torres and his team worked very professionally” “professional” “Matt expressed unhappiness working there” “incredibly hard working and careful” “very professional” |
Conflict Handling “They gave me back $150 for a broken TV” “lack of resolution with issues” “they said they will look into it but no follow-up” “managers do not address issues appropriately.” “tryed to fix it without telling me” “not compensated for damage” “they rewrote the agreement but still left a bad taste” “company did not rectify situation or return deposit” “will not get back to me about the legs” “went above and beyond” |
Precision & Care “damaged items due to lack of knowledge” “the bottom of the dressers were chipped” “Christmas bowl was broken, but overall good” “They broke a leg on my desk and scratched chairs” “No damage to my items” “paid extra attention to detail to make sure nothing was damaged” “careful with our belongings” “furniture damaged due to bumping against walls” “incredibly hard working and careful” “took very good care of my belongings” |
Pros & Cons
- very professional
- no damage to items
- on time
- careful with belongings
- pricing inconsistent and changed
- crew acted like amateurs needing training
- added hidden costs
- rare cases of disrespect and unprofessional behavior
Customer Insights
Cost: $ 1191.00 from 68 reviews
Hourly Minimum: 2 hours from 16 reviews
Local Move Duration: 4 hours from 87 reviews
Interstate Move Duration: 2 days from 9 reviews
Great Crew Members
Anthony, Jonathan | went above and beyond, customer friendly |
Keenan, Tyrone | Keenan and Tyrone did an amazing job |
Keenan, Keith | great work by movers |
Tyron, Tayveas | hustle and grit saving the move |
Julio Torres | Julio and his team worked very professionally |
About Two Men and a Truck
Two Men and a Truck is a national, full-service moving company with a history of over 35 years in the business. The company is based in Lansing, Michigan, and has more than 350 locations worldwide, making it the largest franchised moving company in the United States. The services provided by Two Men and a Truck range from local and long-distance moving to packing and unpacking, junk removal, and storage solutions. The company boasts professionally-trained movers and has top-of-the-line equipment and resources to exceed customer expectations. An emphasis on training and customer service sets them apart from other movers serving Chicago, IL. They tailor each experience to specifically fit all moving needs. The company is also known for its commitment to giving back to the community.
Category | Rating | Why? |
---|---|---|
Quality | 5.76/10 | |
Punctuality | 5.24/10 | |
Affordability | 3.45/10 | |
Communication | 4.49/10 | |
Stick to Prices | 3.74/10 | |
Speed | 5.43/10 | |
Friendliness | 8.01/10 | |
Will Hire Again | 5.03/10 | |
Professionalism | 5.64/10 | |
Conflict Handling | 2.36/10 | |
Precision & Care | 5.1/10 |
Recent Customer Reviews Mention...
Quality “Almost every piece of furniture has been damaged” “overcharged and goods stolen” “worst experience ever” “terrible experience overall” “great work by movers” “quality was subpar, they were very late” “worst service and experience ever had” “incompetent and unprofessional staff” “subpar moving service” “quick and efficient move” |
Punctuality “movers showed up late” “they did not arrive until just before noon” “they arrived on time” “they arrived very late” “they were running behind and not punctual” “they were on time” “Team shows up on time” “crew showed up 45 minutes late” “communication about being on the way was great” “On time” |
Affordability “overcharged which implies lack of affordability” “paid $100 less than quoted” “unexpected high costs and pressured for more money” “move is going to be another $800 and another $1,000 for the gym” “Worth every penny” “cost is VERY EXPENSIVE” “They are pricy, but their value makes up for it” “pricing was reasonable” “Rate wise is reasonable” “biggest waste of money” |
Communication “never got back to me” “manager accused me of lying” “excellent and clear communication” “manager showed no customer service skills” “logistics team was terrible” “never contacted me about the damage” “courteous and transparent about everything” “Answered all of my questions” “communicate very well throughout the entire move” “They are responsive” |
Stick to Prices “overcharged beyond quoted price” “misleading sales practices with "coverage"” “they wanted to charge an extra $100 per month” “paid less than the quoted price” “did not stick to quoted prices” “move is going to be another $800” “moved within the estimated time” “No hidden charges” “manager offered only one hour of credit” “finished at the lower end of the estimated time” |
Speed “did not load first truck fully, very slow process” “move took significantly longer than expected” “quick and efficient move” “they have been moving at a snail's pace” “expediency went above my expectations” “guys were quick” “amazingly well organized and quick” “men were fast” “were efficient and quick” “worked their tails off” |
Friendliness “they were cheerful and efficient” “staff was unprofessional and unhelpful” “they are friendly” “entire team's warmth and friendliness” “they took care of me and my things” “respectful crew” “men were nice” “polite and took challenges in stride” “Movers were friendly” “Matt & Elijah take the stress away” |
Will Hire Again “would not hire again” “would not hire them” “explicitly warned not to use this company” “will not hire them again” “feel taken advantage of and frustrated” “would not hire them again” “would definitely recommend this experience” “would not recommend nor use again” “will never recommend this company” “will NEVER recommend this company” |
Professionalism “unprofessional behavior with furnishings” “lack of competence in moving” “unprofessional movers” “cheerful, efficient, and patient with paperwork” “not professional and caused numerous damages” “crew was unprofessional” “movers were inexperienced and young” “very professional throughout the move” “courteous and professional interaction” “crew was professional” |
Conflict Handling “impossible to get a settlement on damages” “issue of theft not rectified” “refused to apply purchased coverage” “manager refused to take responsibility or help” “explained insurance options thoroughly” “just said they aren't liable for numerous damages” “reluctant to fix damaged items” “no response to my complaints about damages” “knoceked some time off for delays” “reluctant to acknowledge or consider credit” |
Precision & Care “furniture has been damaged” “goods stolen including important papers” “couch was broken during the move” “numerous damages” “scratched and broke items” “they left my gym a mess, broke hue light bulbs” “wall and baseboard were damaged” “handled everything with care” “guys were careful with items” “maximized every inch of their truck and my storage unit” |
Pros & Cons
- arrived on time
- excellent communication
- professional and efficient
- no belongings lost
- items damaged during the move
- charged significantly more than the initial quote
- unprofessional behavior noted
- move took significantly longer than expected
Customer Insights
Cost: $ 1406.00 from 15 reviews
Hourly Minimum: 1 hours from 7 reviews
Local Move Duration: 6 hours from 70 reviews
Interstate Move Duration: 3 days from 6 reviews
Great Crew Members
Justin | involved in taping and theft of a box |
Sunny, Jorje, Vera, Aiden | helped with a difficult move cheerfully and efficiently |
Matt, Elijah | they were amazing and take the stress away |
Alex, Alex | were so wonderful and careful with my items |
Bradley | Bradley worked very well with his team |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
List of all Sterling Moving Companies Analyzed
Why Hire StraightLine Moving Inc.
You should hire StraightLine Moving Inc. for a move if you are looking for a professional and caring team who will handle your belongings with care. The company has received positive reviews from customers who praised the movers for their professionalism, punctuality, hard work, and efficiency. The company is also responsive and accommodates challenging move-in dates. Most customers have had a positive experience with StraightLine Moving Inc. and would recommend them to others. However, there have been a few negative reviews about lost items and unresponsiveness, so it's important to keep this in mind.
View Full Profile >>Why Hire StraightLine Moving Inc.
You should hire StraightLine Moving Inc. for a move if you are looking for a professional and caring team who will handle your belongings with care. The company has received positive reviews from customers who praised the movers for their professionalism, punctuality, hard work, and efficiency. The company is also responsive and accommodates challenging move-in dates. Most customers have had a positive experience with StraightLine Moving Inc. and would recommend them to others. However, there have been a few negative reviews about lost items and unresponsiveness, so it's important to keep this in mind.
View Full Profile >>Why Hire Boerman Moving and Storage
You should hire Boerman Moving and Storage for a move if you are looking for a professional and efficient moving experience. The company has a team of experienced movers who take great care to pack and move your belongings with care. They also have knowledgeable and friendly office staff who will work with you to plan and coordinate your move. Many customers have reported that they received exceptional customer service from Boerman Moving and Storage, and many have praised the movers for their professionalism, efficiency, and friendliness. With many positive reviews and happy customers, Boerman Moving and Storage is a great choice for your next move.
View Full Profile >>Why Hire StraightLine Moving Inc.
You should hire StraightLine Moving Inc. for a move if you are looking for a professional and caring team who will handle your belongings with care. The company has received positive reviews from customers who praised the movers for their professionalism, punctuality, hard work, and efficiency. The company is also responsive and accommodates challenging move-in dates. Most customers have had a positive experience with StraightLine Moving Inc. and would recommend them to others. However, there have been a few negative reviews about lost items and unresponsiveness, so it's important to keep this in mind.
View Full Profile >>Why Hire Boerman Moving and Storage
You should hire Boerman Moving and Storage for a move if you are looking for a professional and efficient moving experience. The company has a team of experienced movers who take great care to pack and move your belongings with care. They also have knowledgeable and friendly office staff who will work with you to plan and coordinate your move. Many customers have reported that they received exceptional customer service from Boerman Moving and Storage, and many have praised the movers for their professionalism, efficiency, and friendliness. With many positive reviews and happy customers, Boerman Moving and Storage is a great choice for your next move.
View Full Profile >>Why Hire StraightLine Moving Inc.
You should hire StraightLine Moving Inc. for a move if you are looking for a professional and caring team who will handle your belongings with care. The company has received positive reviews from customers who praised the movers for their professionalism, punctuality, hard work, and efficiency. The company is also responsive and accommodates challenging move-in dates. Most customers have had a positive experience with StraightLine Moving Inc. and would recommend them to others. However, there have been a few negative reviews about lost items and unresponsiveness, so it's important to keep this in mind.
View Full Profile >>Ready to start your move?
How Much Do Movers Cost in Sterling, IL?
The average moving cost in Sterling, IL is $1,406, which is based on an analysis from 86 customer reports across 3 different moving companies. In general expect to pay somewhere between $1,191 and $7,870 for a typical move.
Company Name | Median Reported Moving Cost |
---|---|
All My Sons Moving & Storage | $1,191 |
Two Men and a Truck | $1,406 |
Boerman Moving and Storage | $7,870 |
*Please be aware that the listed prices derive from historical customer feedback spanning several years and might not mirror the exact current rates of a company. Additionally, the anticipated cost range provided represents the 25th to 75th percentiles from the comprehensive reports of all Sterling-based companies in our dataset.
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